Prakash Bhandari
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Network Administrator
United States Army
02.2020 - 08.2022
- Implemented and maintained policies, procedures, and associated training plans for network administration, privileged usage, and disaster recovery
- Managed the full life cycle of system change of 13 different satellite terminals impacting over 5,000 personnel with support of service providers—from requirement elicitation, solution research and design, procurement, implementation, and maintenance
- Manage military computer system for hardware and software installation, and troubleshot software using established debugging procedures for individual workstation
- Maintained an inventory of $1.5 million in technical equipment without any loss and damage
- Granted secret clearance by the federal government based on background investigation
- Experience with connected site utilizing LAN/WAN to troubleshoot, add and delete user, and unlocking account.
Network Administrator
TransCore
11.2022 - 11.2023
- Improved network efficiency by implementing and managing system updates and patches.
- Enhanced network security through installation, monitoring, and maintenance of firewalls and antivirus software.
- Reduced downtime with proactive identification and resolution of IT issues.
- Optimized server performance by conducting regular audits, identifying areas for improvement, and implementing necessary upgrades.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Monitored system performance and responded to alerts.
- Managed computer operation scheduling, backup, storage and retrieval functions.
- Identified and immediately resolved issues with network devices.
- Backed up company data to distributed storage centers to avoid massive data loss.
- Assisted IT staff on troubleshooting issues and closing calls.
- Installed and configured network printers and other peripheral devices.
- Maintained applications to keep software current with necessary software updates and upgrades.
- Authored documentation for system configuration and troubleshooting.
- Maximized uptime by performing routine maintenance on servers, switches, routers, and other networking equipment.
- Streamlined user support processes to ensure efficient problem resolution and minimize business disruption.
Network Technician
United States Army
02.2020 - 01.2021
- Configured and maintained enterprise solution Cisco Unified Call Manager to provide VOIP (Voice Over Internet Protocol) services to over 400+ personnel
- Worked with Tier 3 administrators and BMC Remedy staff to identify corrective actions for complex application and AR (Army Regulation) system workflow issues
- Enabled the organization to reliably communicate by extending communications range to over 250 sq
- Km and provide logistical support
- Accountable for designing, configuring & implementing Palo Alto Firewalls to harden the given network infrastructure
- Trained in installation, operator, and maintenance on a wide variety of HI-TEE Electrical and Mechanical systems
- Multichannel transmission systems operator maintainer supervised, installed, operated, and performed unit level maintenance on multichannel line of site and tropospheric scatter communications systems, communications security (COMSEC) devices, and associated equipment
- Operated and performed preventive maintenance checks and services (PMCS) on assigned vehicles
- Installed, operated, and performed PMCS on power generators
- Installed, operated, and performed unit level maintenance on multichannel line of site and tropospheric scatter communications systems, antennas and associated equipment
- Analyzed BIT/BITE diagnostics to isolate faults to the Line Replaceable Unit (LRU)
- Installs, operates, perform strapping, re-strapping, PMCS, and unit level maintenance on COMSEC devices
- Operated and performed Preventive Maintenance Checks and Services (PMCS) on assigned vehicles.
Package Handler
Amazon
01.2019 - 02.2020
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Assisted supervisors in tracking inventory, ensuring accurate records and minimal discrepancies.
- Supported team morale by fostering positive communication and collaboration among coworkers.
- Achieved faster turnaround times for deliveries through diligent attention to detail during packaging processes.
- Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Assembled, sealed, and loaded packages into correct trucks.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
- Helped train new employees in safe practices and warehouse procedures.
- Assisted in receiving, stocking and distribution of merchandise.
- Monitored and tracked shipment progress to confirm on-time delivery.
- Assembled pallets and crates for secure transportation of materials.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Followed verbal and written instructions to properly move and ship products.
Assistant Manager
Kentucky Fried Chicken
07.2017 - 02.2019
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Created employee schedules to align coverage with forecasted demands.
- Developed strategy to increase sales and drive profits.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Launched quality assurance practices for each phase of development
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Managed senior-level personnel working in marketing and sales capacities.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Security Officer
Allied Universal Security Services
01.2024 - Current
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Supported event planning teams by providing input on necessary security arrangements during special functions or high-profile meetings.
- Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation.
- Developed strong relationships with local community members to foster trust between the organization''s security team and its neighbors.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Conducted pre-employment background checks on prospective hires as part of the organization''s commitment to maintaining a secure workforce environment.
- Evaluated the effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Examined doors, windows and gates to verify security.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Issued access cards to authorized personnel to monitor access points.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Monitored CCTV cameras and alarm systems for security breaches.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Skills
- Arrest Procedures
- Visitor Tracking
- Electronic Surveillance
- Emergency Management
- CCTV Monitoring
- Access Control
- Report Generation
- Fluent in Language
- Superior Customer Service
- Report Writing
- General Security
- Firearms Expert
- Government Security Clearance
- Investigative Abilities
- Crisis Intervention Training
- Surveillance
- Security Guard License
- Invoice Verification
- Background Investigations
- Crisis Management
- Complex Problem-Solving
- Conflict Resolution Techniques
- Detail Oriented
- Security Screenings
- Military Experience
- Theft Prevention Training
- Customer service orientation
- Fire safety training
- Decision making
- Personnel Screening
- Law Enforcement Background
- Punctuality
- Reporting Skills
- ID Verification
- Alarm Systems
- Traffic Control
- Security Protocols
- Workplace Safety
- CCTV Surveillance
- Incident Reporting
Education
Continuing Studies, Bachelor of Science in Computer Science, American Public University, Charles town, WV, Google IT (Information Technology) Support Professional Certification, Coursers, 2022, General Studies, Presidency College of Management, Bharatpur, Nepal, 2014, Basic Combat Training, 05/2020, Advance Individual Training, 25Q, 10/2020
Personal Information
Title: IT Network Administrator
Volunteer Experience
Network Enterprise Center, Fort Sill, OK, 02/2022, 03/2022, Configured, installed, and maintained network systems to ensure network connectivity with minimal downtime., Ensure the network system is available through the installation of Fort Sill supporting a range of over 53,000 personnel, 11 stakeholder organizations, and 15 commercial businesses.
Timeline
Security Officer
Allied Universal Security Services
01.2024 - Current
Network Administrator
TransCore
11.2022 - 11.2023
Network Administrator
United States Army
02.2020 - 08.2022
Network Technician
United States Army
02.2020 - 01.2021
Package Handler
Amazon
01.2019 - 02.2020
Assistant Manager
Kentucky Fried Chicken
07.2017 - 02.2019
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