PRAKASH PUNJABI
Boerne,TX
Summary
Results-driven sales consultant with a strong focus on customer relationship management, effective communication, and conflict resolution. Proven ability to enhance customer satisfaction and drive referral business through exceptional service.
Overview
19
19
years of professional experience
Work History
Sales Consultant
Jaguar, Land Rover of San Antonio
San Antonio, TX
08.2025 - Current
- Facilitated customer identification of automotive needs and preferences.
- Explained product attributes and benefits to improve customer awareness and engagement.
- Managed and optimized sales transaction processes through effective use of dealership management software.
- Maintained up-to-date knowledge of vehicle inventory and promotions.
- Addressed client inquiries promptly, ensuring customer satisfaction and retention.
- Participated in training sessions to develop sales techniques and product knowledge.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
Sales Consultant
Jaguar, Land Rover of Boerne
Boerne, TX
12.2024 - 07.2025
- Assisted customers in identifying their automotive needs and preferences.
- Demonstrated product features and benefits to enhance customer understanding.
- Processed sales transactions efficiently using dealership management software.
- Collaborated with team members to improve customer service experiences.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
Sales Consultant
Genesis NW of San Antonio
San Antonio, TX
08.2024 - 12.2024
- Supported follow-up communications to nurture leads and build client relationships.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Followed up with existing customers to provide additional support and address concerns.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
Sales and Leasing Consultant
North Park Lexus At Dominion
San Antonio, TX
03.2019 - 07.2024
- Sales and Leasing of New and Pre-owned Lexus, and Other Makes.
- Product introduction to completing the sale
- Memorable demo drives
- Phone and garage door setup, and going over technology features at delivery.
- Internet, phone, and walk-in business.
- Relationships for Life.
- A true professional.
Sales Consultant, Finance and Sales Manager
Coastal Motorcars
Corpus Christi, TX
09.2009 - 02.2019
- Sales and Leasing New and Pre-owned BMW, VW and Porsche (1999-2007)
- Sales and Leasing BMW (1999-2019)
- Product introduction to completing the sale, building relations
- Finance Manager for BMW, Porsche and VW for 3 years in between( one man department)
- Sales Manager for BMW, Porsche and VW for 4 years in between( managed all three alone)
Sales and Leasing Consultant
Ed Hicks Imports Authorized Mercedes-Benz Dealer
Corpus Christi, TX
04.2007 - 08.2009
- Sales and Leasing MB, and other makes.
- Product introduction to completing the sale
- Memorable demo drives.
- Phone and garage door setup, and going over technology features at delivery.
- Internet, phone, and walk-in business.
- Building relationships for life.
- A true professional.
Education
Bachelor of Commerce - Commerce
BYK COLLEGE OF COMMERCE
INDIASkills
- Effective communicator
- Proficient in automotive sales
- Detail-oriented approach
- Customer relationship management
- Clear communication
- Effective time management
- Leasing and sales experience
- Understanding of customer satisfaction
- Understanding of sales targets
- Skilled in conflict resolution through negotiation
Languages
Hindi
Gujarati
Punjabi
Urdu
English
Full Professional
Timeline
Sales Consultant
Jaguar, Land Rover of San Antonio
08.2025 - Current
Sales Consultant
Jaguar, Land Rover of Boerne
12.2024 - 07.2025
Sales Consultant
Genesis NW of San Antonio
08.2024 - 12.2024
Sales and Leasing Consultant
North Park Lexus At Dominion
03.2019 - 07.2024
Sales Consultant, Finance and Sales Manager
Coastal Motorcars
09.2009 - 02.2019
Sales and Leasing Consultant
Ed Hicks Imports Authorized Mercedes-Benz Dealer
04.2007 - 08.2009
Bachelor of Commerce - Commerce
BYK COLLEGE OF COMMERCE