Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Prakhar Mishra

Pittsburgh,PA

Summary

Well-organized and diligent Regulatory Affairs professional adept at coordinating and tracking regulatory-related actions. Highly successful at keeping on top of changes in requirements to maintain flawless compliance will. Offering 3+ years' experience in the trust and safety space and looking for a challenging new role.

Overview

4
4
years of professional experience

Work History

Regulatory Analyst

Telnyx
Chicago, IL
03.2021 - Current
  • Provided pre-, ongoing, and post-inspection follow-up assistance to federal agencies, state Public Utility Commission's and national and international law enforcement agencies.
  • Completed and reported on fraud and outage impact assessments - using tools including SQL, Python and Tableau for data analysis.
  • Prepared and submitted regulatory applications and supporting documentation to the FCC and relevant administrators of telecommunications resources.
  • Interpreted regulatory rules and rule changes and collaborated across teams, including engineering, network, telephony and sales to ensure compliance.
  • Contributed on developing and presenting Telnyx's position on rule changes to multiple industry and standards groups around establishing trust and safety and eliminating robocalling.

Analyst

DataCapable LLC
San Diego, CA
09.2020 - 07.2021
  • Assess & resolve safety-related issues on the platform by partnering with cross-functional teams to improve content standards enforcement, quality, reporting and tools.
  • Review and assess inbound emergency escalations across multiple channels such as Zendesk, Twitter and Facebook.
  • Regularly update and maintain up-to-date content on the platform to ensure our clients and first responders have access to the latest actionable intelligence.

Data Policy and Learning Intern

United Nations Foundation
New York, NY
09.2020 - 02.2021
  • Work on the Global Partnership for Sustainable Development Data team to develop the organizations position on issues surrounding the data landscape in the development community.
  • Conduct research that focuses on data governance, privacy, financing and the role played by data and financial networks in improving service delivery.

Analyst (Capstone)

World Bank
01.2020 - 05.2020
  • Tracked, summarized, and created detailed research and analyses pertaining to how policy proposals and related geopolitical trends and events impact the organization's operations.
  • Developed a benchmarking system for monitoring internal operations.

Trust and Safety Analyst

Papswap
New Delhi
02.2016 - 05.2017
  • Investigated and resolved trust and safety issues across our community, including payment disputes, inappropriate content, abuse and other violations.
  • Provided clear, patient and helpful responses to time sensitive safety and legal escalations.
  • Analyzed spam trends and proposed proactive enforcement.

Education

Master of Science - Public Policy And Management - Data Analytics

Carnegie Mellon University
Pittsburgh, PA
05.2020

Bachelor of Science - Information Technology

SRM University
Chennai
05.2018

Skills

  • Project Management
  • MS Office Suite
  • Google Workspace
  • SQL
  • Python
  • R
  • Zendesk
  • Opsgenie
  • Tableau
  • Google Experiments
  • Salesforce
  • PowerBI
  • Critical Thinking
  • Decision Making
  • Planning and Coordination
  • Written Communication

Timeline

Regulatory Analyst

Telnyx
03.2021 - Current

Analyst

DataCapable LLC
09.2020 - 07.2021

Data Policy and Learning Intern

United Nations Foundation
09.2020 - 02.2021

Analyst (Capstone)

World Bank
01.2020 - 05.2020

Trust and Safety Analyst

Papswap
02.2016 - 05.2017

Master of Science - Public Policy And Management - Data Analytics

Carnegie Mellon University

Bachelor of Science - Information Technology

SRM University

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Prakhar Mishra