Prakhar Mishra
Pittsburgh,PA
Summary
Well-organized and diligent Regulatory Affairs professional adept at coordinating and tracking regulatory-related actions. Highly successful at keeping on top of changes in requirements to maintain flawless compliance will. Offering 3+ years' experience in the trust and safety space and looking for a challenging new role.
Overview
4
4
years of professional experience
Work History
Regulatory Analyst
Telnyx
Chicago , IL
2021.03 - Current
- Provided pre-, ongoing, and post-inspection follow-up assistance to federal agencies, state Public Utility Commission's and national and international law enforcement agencies.
- Completed and reported on fraud and outage impact assessments - using tools including SQL, Python and Tableau for data analysis.
- Prepared and submitted regulatory applications and supporting documentation to the FCC and relevant administrators of telecommunications resources.
- Interpreted regulatory rules and rule changes and collaborated across teams, including engineering, network, telephony and sales to ensure compliance.
- Contributed on developing and presenting Telnyx's position on rule changes to multiple industry and standards groups around establishing trust and safety and eliminating robocalling.
Analyst
DataCapable LLC
San Diego , CA
2020.09 - 2021.07
- Assess & resolve safety-related issues on the platform by partnering with cross-functional teams to improve content standards enforcement, quality, reporting and tools.
- Review and assess inbound emergency escalations across multiple channels such as Zendesk, Twitter and Facebook.
- Regularly update and maintain up-to-date content on the platform to ensure our clients and first responders have access to the latest actionable intelligence.
Data Policy and Learning Intern
United Nations Foundation
New York , NY
2020.09 - 2021.02
- Work on the Global Partnership for Sustainable Development Data team to develop the organizations position on issues surrounding the data landscape in the development community.
- Conduct research that focuses on data governance, privacy, financing and the role played by data and financial networks in improving service delivery.
Analyst (Capstone)
World Bank
2020.01 - 2020.05
- Tracked, summarized, and created detailed research and analyses pertaining to how policy proposals and related geopolitical trends and events impact the organization's operations.
- Developed a benchmarking system for monitoring internal operations.
Trust and Safety Analyst
Papswap
New Delhi
2016.02 - 2017.05
- Investigated and resolved trust and safety issues across our community, including payment disputes, inappropriate content, abuse and other violations.
- Provided clear, patient and helpful responses to time sensitive safety and legal escalations.
- Analyzed spam trends and proposed proactive enforcement.
Education
Master of Science - Public Policy And Management - Data Analytics
Carnegie Mellon University
Pittsburgh, PA05.2020
Bachelor of Science - Information Technology
SRM University
Chennai05.2018
Skills
- Project Management
- MS Office Suite
- Google Workspace
- SQL
- Python
- R
- Zendesk
- Opsgenie
- Tableau
- Google Experiments
- Salesforce
- PowerBI
- Critical Thinking
- Decision Making
- Planning and Coordination
- Written Communication
Timeline
Regulatory Analyst
Telnyx
2021.03 - Current
Analyst
DataCapable LLC
2020.09 - 2021.07
Data Policy and Learning Intern
United Nations Foundation
2020.09 - 2021.02
Analyst (Capstone)
World Bank
2020.01 - 2020.05
Trust and Safety Analyst
Papswap
2016.02 - 2017.05
Master of Science - Public Policy And Management - Data Analytics
Carnegie Mellon University
Bachelor of Science - Information Technology
SRM University