Summary
Overview
Work History
Education
Skills
Timeline
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Prakhar Mishra

Pittsburgh,PA

Summary

Well-organized and diligent Regulatory Affairs professional adept at coordinating and tracking regulatory-related actions. Highly successful at keeping on top of changes in requirements to maintain flawless compliance will. Offering 3+ years' experience in the trust and safety space and looking for a challenging new role.

Overview

4
4
years of professional experience

Work History

Regulatory Analyst

Telnyx
Chicago , IL
2021.03 - Current
  • Provided pre-, ongoing, and post-inspection follow-up assistance to federal agencies, state Public Utility Commission's and national and international law enforcement agencies.
  • Completed and reported on fraud and outage impact assessments - using tools including SQL, Python and Tableau for data analysis.
  • Prepared and submitted regulatory applications and supporting documentation to the FCC and relevant administrators of telecommunications resources.
  • Interpreted regulatory rules and rule changes and collaborated across teams, including engineering, network, telephony and sales to ensure compliance.
  • Contributed on developing and presenting Telnyx's position on rule changes to multiple industry and standards groups around establishing trust and safety and eliminating robocalling.

Analyst

DataCapable LLC
San Diego , CA
2020.09 - 2021.07
  • Assess & resolve safety-related issues on the platform by partnering with cross-functional teams to improve content standards enforcement, quality, reporting and tools.
  • Review and assess inbound emergency escalations across multiple channels such as Zendesk, Twitter and Facebook.
  • Regularly update and maintain up-to-date content on the platform to ensure our clients and first responders have access to the latest actionable intelligence.

Data Policy and Learning Intern

United Nations Foundation
New York , NY
2020.09 - 2021.02
  • Work on the Global Partnership for Sustainable Development Data team to develop the organizations position on issues surrounding the data landscape in the development community.
  • Conduct research that focuses on data governance, privacy, financing and the role played by data and financial networks in improving service delivery.

Analyst (Capstone)

World Bank
2020.01 - 2020.05
  • Tracked, summarized, and created detailed research and analyses pertaining to how policy proposals and related geopolitical trends and events impact the organization's operations.
  • Developed a benchmarking system for monitoring internal operations.

Trust and Safety Analyst

Papswap
New Delhi
2016.02 - 2017.05
  • Investigated and resolved trust and safety issues across our community, including payment disputes, inappropriate content, abuse and other violations.
  • Provided clear, patient and helpful responses to time sensitive safety and legal escalations.
  • Analyzed spam trends and proposed proactive enforcement.

Education

Master of Science - Public Policy And Management - Data Analytics

Carnegie Mellon University
Pittsburgh, PA
05.2020

Bachelor of Science - Information Technology

SRM University
Chennai
05.2018

Skills

  • Project Management
  • MS Office Suite
  • Google Workspace
  • SQL
  • Python
  • R
  • Zendesk
  • Opsgenie
  • Tableau
  • Google Experiments
  • Salesforce
  • PowerBI
  • Critical Thinking
  • Decision Making
  • Planning and Coordination
  • Written Communication

Timeline

Regulatory Analyst

Telnyx
2021.03 - Current

Analyst

DataCapable LLC
2020.09 - 2021.07

Data Policy and Learning Intern

United Nations Foundation
2020.09 - 2021.02

Analyst (Capstone)

World Bank
2020.01 - 2020.05

Trust and Safety Analyst

Papswap
2016.02 - 2017.05

Master of Science - Public Policy And Management - Data Analytics

Carnegie Mellon University

Bachelor of Science - Information Technology

SRM University
Prakhar Mishra