Pramod Thapa
Smyrna,USA
Summary
Knowledgeable [Desired Position] with solid track record in managing IT projects from inception to completion. Successfully led teams to deliver projects on time and within scope, enhancing operational efficiency. Demonstrated proficiency in project planning and risk management, ensuring seamless execution and stakeholder satisfaction.
Overview
5
5
years of professional experience
Work History
IT Project Manager II
GEODIS LLC
01.2023 - Current
- Involved in sunsetting a product by helping account to expense and write off all the Capex charges that was incurred for the product development such as start up cost, contractor salary expenses and any infrastructure costs to setup Customer Portal, OMS, and Integration to multiple marketplaces
- Worked on Global Projects with multiple stakeholders and team across the globe to create one visibility platform where GEODIS’s clients all over the globe can access all their warehousing data in one place
- Transitioned into core Project Management doing traditional projects with Waterfall methodology by tracking budget, deliverables, risks, issues, changes etc
- Implemented an Agile structure for the ITPMO to operate with so that all the ceremonies based on the scrum framework were being followed and provided guidance where needed
- Involved in creating Transportation Management Program with ITPMO Director and Program managers based on the business needs
- Helped run the transportation program by implementing steering co, capacity planning, prioritization criteria, build or run tasks by keeping all the stakeholders updated with the progress of the program
- Engaged with multiple vendors and completed multiple Vendor projects with tracking the deliverables, hours, budget and so on
IT Project Manager I – eLogistics
GEODIS LLC
08.2021 - 12.2022
- Implemented a new start up product (eLogistics) that was focused on ecommerce platforms with integrations to 11 different ecommerce websites such as Shopify, WooCommece, Magento, Big Commerce, Amazon etc
- Responsible for providing Monthly IT updates to the Executive Sponsor and Product team to help align business priorities based on the capacity of the IT team
- Collaborated with the Product team to implement Agile framework to help build the Customer Portal from scratch which displayed customer data near real time
- Also, worked with the Vendor as part of the design that needed to be implemented based on current market research
- Responsible for implementing the Saas technology prioritized by IT and Business such as Celigo to help reduce the integration timeline with the client
- Average transformation time for one platform was 3 weeks and onboarding time was 2 business days
- Worked with a vendor to implement IBM OMS and collaborated with IBM in house Architect for constantly building the capabilities to support the business needs prioritized by the Product team
- Executed an implementation of ‘standard specs’ with WSO2 API Manager by adding abilities for the clients to create standard integration to our Order Management System for a quicker onboarding process
- Supported 4 operational sites with any IT request as well as any integration issues that came up in their day-to-day activities
- Involved in implementing 1 Exotec and 3 Locus integrations to 4 of the sites which helped operations improve their productivity
- Responsible for any billing activities between IT and Business to make sure IT is recouping the cost from either client or business or Operations for the work that was being done
- Directly collaborated with the clients to understand the issues that they were facing and bring it to the team’s attention so that we could prioritize the work
IT Business Analyst II
GEODIS LLC
05.2021 - 08.2021
- Engaged with Finance and Accounting team to implement billing module in WMS for eLogistics including product cube billing and billing surcharges for storage cost for eLogistics customers
- Involved in implementing a new system for billing that would serve as a common billing platform for GEODIS with various WMS systems such as GEODIS WMS and Manhattan
- Facilitated the meetings between the development team and accounting so that an automated process could be created for Chart of Accounts
- Also, worked on the user stories to automate the current manual processes
- Incorporated the process to merge multiple teams doing similar job and collaborating with a single process between the team
- Create and facilitate efficient and cost-effective solutions and analyze systems specification to meet business requirements
- Create weekly and biweekly reports providing the updates and status of the Work Requests that is submitted by clients and stakeholders by keeping track of the progress of every Work Request that is assigned to the GEODIS WMS- BA team
- Worked Closely with the Implementation team to resolve the issues and making necessary changes requested by the customers so that there would be no issues while onboarding new customers
IT Business Analyst I
GEODIS LLC
09.2019 - 05.2021
- Liaison between Customers, Product Owner, Developers, Stakeholders and MarketLine to assist finding better solutions for the requirement proposed by stakeholders and customers to GEODIS WMS
- Work with the Developers and MarketLine to find Gaps in the System and manage change requests by creating business requirements, process flows and use cases for the changes requested by customers, stakeholders or MarketLine
- Engaged with RedPrairie to help create RP events to track the labor through LMS in the Warehouse with the new changes made with the GEODIS WMS
- Worked with multiple vendors to help HR finalize the requirements document for SFA high recruiting tool for HR by reviewing multiple vendor demos
- Facilitate and document the meetings between Stakeholders and developers to come up with the solutions for the changes requested by Stakeholders
- Perform UAT testing on the changes requested by the clients or stakeholders and completed by the developers to verify that all the requirements have been met that was proposed by the client or stakeholders
- Facilitated BA/PA team meetings so that we could discuss the changes that was requested by the operations and how it would affect during the modernization phase of the application
Education
Executive Master’s in Business Administration (MBA) -
University of Cumberlands
Williamsburg, KY05.2024
Bachelor of Science - Information Technology Services
Mississippi State University
Starkville, MS05.2019
Associate in science -
Houston Community College
Houston, TX08.2017
Skills
- Certified Scrum Master (CSM)
- Agile structure
- Project planning
- Work breakdown structure
- Issue tracking
- Risk management
- Change management
- Product roadmap software
- AHA
- Backlog creation
- Sprint planning
- JIRA
- Microsoft Project
- PWA
- Sharepoint
- Timeline Pro
- SNOW
- Cherwell
- HPE Quality Center
- Requirements understanding
- User stories
- Troubleshooting
- Problem resolution
- Project monitoring
- Progress reporting
- Design collaboration
- Business analytics
- SQL
- CBAP
- Excel
- ASM
- Tableau
- Technical report preparation
- Information analysis
- Multi-tasking
- Web Design
- Web development
- CSS
- PHP
- JavaScript
- JSON
- XML
- X12
- Microsoft Office
- MS Word
- PowerPoint
- Access
- Project
- Visio
Volunteer Community Services
- Active Volunteer with Social Responsibility Committee (SRC) to help distribute food/necessities to the people who are in need.
- Active volunteer with JA STEM Summit in different middle and high schools by making students aware about technologies and sharing experience of career path.
- Part of Organizational ERG group named Emerging Leaders to help the leaders within the organization achieve their professional goals.
- Active volunteer for GEODIS foundation to help employees that are going through tough times.
Skills Knowledge Certificates
- Certified Scrum Master (CSM) through Scrum Alliance and implemented the lessons learned into professional world by creating Agile structure for a Software development project.
- Strong capability to create project plans, work breakdown structure and so on by actively tracking issues, risks, changes, and action items.
- Proficient in using product roadmap software solutions like AHA for developing roadmaps and creating backlog and planning the sprints.
- Expert in using software such as JIRA, Microsoft Project, PWA, Sharepoint, Timeline Pro, SNOW, Cherwell and HPE Quality Center.
- Ability to understand the requirements and translate it into requirements or user stories to implement the changes requested by the business or the client.
- Strong skills and ability to troubleshoot issues with the system quickly and find solutions to solving them independently in a timely manner.
- Skilled in monitoring project progress by tracking activity; resolving problems; publishing progress reports; recommending actions to the problems.
- Experienced in working with Designers or vendors to provide designs and help team implement the designed based on the marker research.
- Certified in master’s in business analytics Courses provided by Simplilearn (SQL, CBAP, Excel, ASM, Tableau and Business Analyst Capstone).
- Proficient in preparing technical reports by collecting, analyzing, and summarizing information trends while presenting it to the leadership team.
- Inbuilt ability to multi-task, working on multiple issues and projects simultaneously to ensure timely completion.
- Knowledge of Web Design and Web development with CSS formatting, PHP, and JavaScript.
- Ability to read JSON, XML and X12 files that are required for any integration with different systems.
- Proficient in Microsoft Office package-MS Word, PowerPoint, Access, Excel, Project, and Visio.
Timeline
IT Project Manager II
GEODIS LLC
01.2023 - Current
IT Project Manager I – eLogistics
GEODIS LLC
08.2021 - 12.2022
IT Business Analyst II
GEODIS LLC
05.2021 - 08.2021
IT Business Analyst I
GEODIS LLC
09.2019 - 05.2021
Bachelor of Science - Information Technology Services
Mississippi State University
Associate in science -
Houston Community College
Executive Master’s in Business Administration (MBA) -
University of Cumberlands
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