Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pramod Venigandla

Cloud Operations Engineer
Aubrey,TX

Summary

Results-driven IT professional with 9 years of experience in a multi-cloud environment, specializing in DevOps, Cloud Native Computing Foundation, and Systems Engineer support. Proven track record supporting applications on platforms such as Red Hat Enterprise Linux, CentOS, Debian, and Ubuntu. Extensive expertise in AWS offerings, integration, and migration of solutions into virtualized hosting environments using EC2, S3, VPC, ELB, Auto Scaling, and CloudWatch metrics integration. Skilled in Azure Cloud platform services including VM, VPN, VNET, Storage, Azure CLI, VM Image, SQL Managed Instance, ARM, and Azure Active Directory. Proficient in configuration management tools like Ansible for infrastructure provisioning and maintenance. Cloud computing specialist known for designing, deploying, and managing cloud infrastructure across AWS, Azure, and Google Cloud with a focus on automation, scalability, and security. Recognized for fostering collaborative team environments and adapting to evolving project needs to drive successful outcomes. Trusted for reliability and strategic problem-solving abilities.

Overview

10
10
years of professional experience
4028
4028
years of post-secondary education

Work History

Sr. Cloud Engineer/Ops

Avaya, LLC
08.2024 - Current
  • Deployed and maintained scalable GKE and AKS clusters to host real-time communication microservices with high availability and low latency.
  • Integrated Avaya cloud workloads with Azure Monitor and Google Cloud Operations Suite for centralized logging, performance metrics, and alerting.
  • Worked with teams of talented software engineers to define, build and maintain cloud infrastructure.
  • Deployed and managed Windows and Linux-based Azure Virtual Machines for enterprise workloads, ensuring compliance with performance, cost, and security standards.
  • Implemented VM backup, disaster recovery, and patching strategies using Azure Backup and Update Management.
  • Implemented IAM roles, service accounts, and organization policies in GCP to enforce least privilege and maintain compliance with security standards.
  • Supported containerized workloads by deploying and managing GKE clusters with custom node pools, autoscaling policies, and integrated monitoring.
  • Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
  • Enhanced cloud infrastructure efficiency by implementing cost-effective solutions and optimizing resource allocation.

Sr. Cloud Engineer/DevOps

Verizon – Richardson TX
01.2022 - 07.2024
  • Collaborated across multiple projects and cloud platforms, contributing technical expertise to projects on AWS and Azure.
  • Extensive experience deploying monolithic and microservice-based production applications using automated pipelines for continuous integration and deployment.
  • Managed disaster recovery planning for critical applications hosted in the cloud environment, minimizing potential data loss or service outages during unforeseen events.
  • Implement infrastructure automation using tools such as Azure Resource Manager (ARM) templates, Terraform, or PowerShell scripts to provision and manage Azure resources efficiently and consistently.
  • Deploy and configure Azure Virtual Machines (VMs), Azure App Service, and Azure Kubernetes Service (AKS) for hosting applications.
  • Improved infrastructure design and approaches of different projects in the cloud platform Secure web services (AWS) using EC2, S3, Cloud Front, Elastic File System, EKS, RDS, VPC, Route53, Cloud Watch, and IAM which allowed automated operations.
  • Created S3 buckets and managed policies and utilized S3 bucket and glacier for storage and backup on AWS.
  • Collaborated with development teams to optimize code quality and performance metrics tracked through CI/CD pipelines, resulting in a 40% reduction in post-release defects.
  • Utilized security automation tools and practices to streamline the management and monitoring of cloud infrastructure, enhancing security posture.
  • Good knowledge of network protocols such as TCP/IP, HTTP, and DNS, enabling effective design, troubleshooting, and optimization of networked systems.
  • Used Kubernetes to deploy scale, load balance, scale and manage docker containers with multiple named spaced versions.
  • Set up alerts and notifications to proactively detect and respond to issues affecting cluster availability and performance.

Sr. Cloud Engineer/DevOps

AT&T – Plano, TX
05.2021 - 12.2021
  • Monitored vulnerabilities in software, hardware, and configurations, leading remediation activities to address them promptly and minimize potential exploitation risks.
  • Initiated and led continuous improvement initiatives to enhance the effectiveness and efficiency of security processes, leveraging automation, and optimization techniques.
  • Good knowledge as Cloud Administrator on Microsoft Azure, involved in configuring virtual machines, storage accounts, resource groups and involved with planning, designing, and transforming environments from on-premises to cloud-based.
  • Created and deployed VMs on the Microsoft Cloud service Azure, created and managed the virtual networks to connect all the servers and designed ARM templates for Azure platform.
  • Maintains thorough documentation of Azure configurations, troubleshooting steps, and best practices, facilitating knowledge sharing within the team.
  • Responsible for implementing containerized based applications on Azure Kubernetes by using AKS, Kubernetes Cluster, which are responsible for cluster management, Virtual Network to deploy agent nodes.
  • Managed Kubernetes charts using Helm. Created reproducible builds of the Kubernetes applications, managed Kubernetes manifest files and Managed releases of Helm packages.
  • Containerized web applications using Docker to package dependencies and streamline deployment processes.
  • Contribute to the development of platform services including provisioning, configuration, and deployment of product in the cloud.
  • Performed comprehensive analyses of existing workloads; identified opportunities to optimize their placement across various compute instances.

SRE/Sr.Cloud Engineer

Cisco Systems, Inc. – RTP, NC
03.2020 - 04.2021
  • Building/Maintaining Docker container clusters managed by Kubernetes in OpenStack.
  • Debug the issues that occurred during deployment with NFVD, VNF Manager and OpenStack.
  • Implemented and maintained robust IAM policies and procedures to ensure proper authentication and authorization mechanisms were in place, minimizing the risk of unauthorized access.
  • Setup and build various AWS infrastructure resources like VPC, EC2, S3, IAM, EBS, Security Group, Auto Scaling, and RDS in Cloud Formation JSON templates. Implementation and Monitoring of Security Aspects of AWS (Key Pairs, Virtual LAN, Security Access)
  • Improved the AZ resiliency of various AWS services like EC2, Load balancers, Dynamo DB, etc. and ensured applications are scaled sufficiently to handle the increased traffic.
  • Provisioned the highly available EC2 instances using terraform and Ansible playbooks. Creating Ansible Playbooks, to Deploy VM and install the Components as per requirements.
  • Led incident response efforts during system outages or performance issues, coordinating cross-functional teams to mitigate impact, restore services, and prevent future occurrences.
  • Developed and tested disaster recovery plans and procedures to ensure business continuity in the event of system failures, data breaches, or natural disasters.
  • Kubernetes is being used to orchestrate the deployment, scaling, and management of Docker Containers.
  • Managed local deployments in Kubernetes, creating local cluster and deploying application containers.
  • Implemented a production ready, load balanced, highly available, fault tolerant Kubernetes infrastructure.

Sr. Cloud Engineer

AT&T – Plano, TX
02.2019 - 03.2020
  • Build OpenStack-based cloud infrastructure on bare-metal hardware using GUI and CLI. Plan server upgrades, migrations, builds and perform other changes in UNIX/Linux environments.
  • Worked on Infrastructure as a code like Terraform, Helm, Cloud Formation, and Ansible
  • Maintain, provide continual Support and Troubleshoot multiple OpenStack environments in AT&T Labs Cloud Infrastructure to have high availability.
  • Setup Nagios servers to monitor, responsible for monitoring Infrastructure health using Nagios XI and adding nodes to the Nagios Dashboard.
  • Experienced with the migration from On-Prem VMs to Azure cloud with the lift and shift approach and VM Resizing.
  • Proficient in designing, implementing, and managing Azure infrastructure components, including Virtual Networks (VNets), Subnets, Resource Groups, and Network Security Groups.
  • Worked on creating Azure Vm’s through power shell script and Azure portal.
  • Experienced in AKS to produce production-grade Kubernetes that allow enterprises to reliably deploy and run containerized workloads across private and public clouds.
  • Created reproducible builds of the Kubernetes applications, managed Kubernetes manifest files and Managed releases of Helm packages.
  • Developed playbooks for creating and deploying tests, and prod cloud environments using Airship automation framework.
  • Roles and Responsibilities:

Cloud Engineer

Walmart - Bentonville, AR
12.2016 - 01.2019
  • Worked on deploying and managing the OpenStack cloud (Kilo, Newton, and Mitaka).
  • Launched instances using heat-template and worked on fixing heat templates.
  • Create and manage users, tenants, roles using Keystone Identity service.
  • Maintaining the user accounts (IAM), RDS, Route 53 services in AWS cloud.
  • Written cloud formation templates and deployed AWS resources using it.
  • Created S3 buckets and managed policies and utilized S3 bucket and glacier for storage and backup on AWS.
  • Setup and build AWS infrastructure various resources, VPC, EC2, S3, IAM, EBS, Security Group, Auto Scaling in Cloud Formation JSON Templates.
  • Writing Docker file for Applications and running Docker Containers inside Kubernetes Cluster.
  • Developed microservice on boarding tools leveraging Python and Jenkins allowing for easy creation and maintenance of build jobs and Kubernetes deploy and services.
  • Managed disaster recovery plans and procedures, enabling rapid system restoration during unexpected outages or failures.
  • Automation includes provisioning new servers, making sure the servers adhere to their role and maintain the desired state from a configuration perspective with Ansible.
  • Reduced server downtime by proactively monitoring cloud resources and addressing potential issues before they escalated.

Cloud Engineer

PayPal - San Jose, CA
06.2015 - 12.2016
  • Writing Docker file for Applications and running Docker Containers inside Kubernetes Cluster.
  • Experienced in OpenStack environments to create and manage users using Keystone and VM management using OpenStack, volume management using Cinder, network and port management using Neutron.
  • Configure hardware such as servers, storage, and switches as part of the deployment.
  • Automated deployment using Ansible from on-prem to AWS.
  • Launching Amazon EC2 cloud instances using Amazon Machine Images for the AWS cloud.
  • Installed, Configured, Managed and Created Different Build and Deployment Jobs in Jenkins.
  • Installed several plugins in Jenkins to support multiple tools required for the implementation of projects.
  • Developed Ansible playbooks to configure, manage and troubleshoot VNF's on OpenStack.
  • Collaborated closely with cross-functional teams during major incident response efforts, ensuring timely resolution of critical issues affecting business operations.
  • Worked on the creation of custom Docker container images, tagging, and pushing the images.
  • Worked on creating the Docker containers and Docker consoles for managing the application lifecycle.
  • Experience in containerizing and migrating applications to Kubernetes.

Education

Bachelor of Technology - Electronics and Communication Engineering

JNTUH
Hyderabad, India
04.2012

Master of Science - Computer and Information Systems

University of Michigan – Flint
Flint, MI
04.2015

Skills

Cloud security best practices

CI and CD pipelines

Monitoring and logging

Infrastructure as Code

Docker and Kubernetes

Decision-making

DevOps principles

Timeline

Sr. Cloud Engineer/Ops

Avaya, LLC
08.2024 - Current

Sr. Cloud Engineer/DevOps

Verizon – Richardson TX
01.2022 - 07.2024

Sr. Cloud Engineer/DevOps

AT&T – Plano, TX
05.2021 - 12.2021

SRE/Sr.Cloud Engineer

Cisco Systems, Inc. – RTP, NC
03.2020 - 04.2021

Sr. Cloud Engineer

AT&T – Plano, TX
02.2019 - 03.2020

Cloud Engineer

Walmart - Bentonville, AR
12.2016 - 01.2019

Cloud Engineer

PayPal - San Jose, CA
06.2015 - 12.2016

Bachelor of Technology - Electronics and Communication Engineering

JNTUH

Master of Science - Computer and Information Systems

University of Michigan – Flint
Pramod VenigandlaCloud Operations Engineer
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