Pranav Dhapke
San Mateo,CA
Summary
Technical Lead at Adobe Inc. with extensive experience in optimizing software performance and scalability. Developed tools that significantly reduced case resolution time, demonstrating strong problem-solving skills. Committed to utilizing AI to deliver impactful solutions and enhance user satisfaction through innovative software engineering.
Overview
13
13
years of professional experience
Work History
Technical Lead
Adobe Inc.
11.2017 - Current
- Contributed software engineering expertise in the development of products through the software lifecycle including integrating LLMs for Al-driven modules.
- Developed marketing email module to optimize performance and increase scalability to withstand number of duplicates.
- Worked with product managers, analysts, and project management throughout solution delivery.
- Built software components with PHP and implemented bug fixes with best practices to enhance performance.
- Performed in-depth troubleshooting of software issues on customer instances.
- Executed HBase and MySQL queries and log analysis with strong understanding of system workflow.
- Lead engineering efforts to resolve complex Tier 3 customer issues through deep technical analysis, debugging, and cross-team collaboration with Product, Architects, and Engineering.
- Built internal support tools using PHP, Node.js, TypeScript, React.js, MongoDB, and MySQL that automate root-cause analysis, improve performance, and reduce case resolution time from hours to minutes.
- Designed and delivered scalable enhancements and performance improvements to Marketo Engage modules handling high-volume customer workloads.
- Developed and maintained end-to-end tools, including design, coding, testing, deployment, and ongoing production support with CI/CD automation (Argo Workflows).
- Cut escalations by implementing diagnostics and self-service tools, boosting satisfaction and efficiency.
- Wrote automated test cases to achieve 90%+ code coverage and followed Test-driven development methodology.
Software Engineer Consultant
Pro-Tek Consulting
02.2017 - 10.2017
- Re-engineered customer account software systems used by brokerage teams. Built user interfaces to trading inquiries, support parallel systems.
- Developed and implemented new feedback system for users concerns, bugs, and defect tracking regarding use and functionality of new interfaces.
- Coded web designed interfaces using Java, JSON, AJAX and MySQL.
Software Engineer
HanuInnotech
09.2016 - 02.2017
- Developing scalable web application for a dairy analytics product using Spring MVC, JavaScript, and HTML.
- Published REST web services for resources such as user, department and category to get information from database.
- Configured and deployed the application as a Docker container on AWS EC2 instances using Maven build scripts.
- Improved website performance by 40%, resulting maximum efficiency for users.
Software Developer Intern
Extentia Information Technology
06.2015 - 08.2015
- Developed two Client POC's to manipulate huge CSV data files using Node.js and followed the scrum methodology.
- Investigated errors to reproduce application issues and develop software fixes.
- Implemented backend web services using REST to support business features in intranet/internet web application.
- Development of Java interfaces and configuration management of the source code.
Software Developer
Extentia Information Technology
07.2013 - 06.2014
- Developed single page web application to monitor security attacks using JavaScript, jQuery, HTML5 and CSS.
- Analyzed software usability and performance, recommending changes to improve functionality.
- Performed unit testing and resolved potential blockers for efficient project workflow.
Education
Master of Science - Software Engineering
San Jose State University
San Jose, CA05.2016
Bachelor of Science - Computer Science & Engineering
University of Pune
India05.2013
Skills
- Java
- JavaScript
- PHP
- Nodejs
- Reactjs
- HTML
- CSS
- HTTP
- AJAX
- Docker
- MySQL
- REST
- HBase
- Git
- JIRA
- Scrum
- JSON
- XML
- Data Structures
- Express
- Redis
- JMeter
- Agile methodologies
- Problem solving
- Software development life cycle
- Web development
- Issue troubleshooting
Timeline
Technical Lead
Adobe Inc.
11.2017 - Current
Software Engineer Consultant
Pro-Tek Consulting
02.2017 - 10.2017
Software Engineer
HanuInnotech
09.2016 - 02.2017
Software Developer Intern
Extentia Information Technology
06.2015 - 08.2015
Software Developer
Extentia Information Technology
07.2013 - 06.2014
Master of Science - Software Engineering
San Jose State University
Bachelor of Science - Computer Science & Engineering
University of Pune