Pranav Kaila

• Oversaw daily operations at multiple travel stop locations.
• Managed inventory levels and supply chain processes efficiently.
• Analysed operational data to identify areas for improvement on various stores.
• Collaborated with management to enhance store performance initiatives.
• Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
• Identified areas of deficiency and performed root-cause analysis to solve problems.
• Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.

• Managed “Flagship-Super Target" store team of 4 exempt leaders and indirectly managed team of 200 associates. Delivered $103M annually and contributed to store operational excellence.
• Operated in an environment with high public visibility.
• Monitored daily cash discrepancies, inventory shrinkage, and drive-offs.
• Drove digital transformation efforts within the organization, streamlining operations and enhancing overall efficiency levels.
• Cultivated and strengthened lasting client relationships using strong issues.
• Resolution and dynamic communication skills.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline the scope of positions. Also, trained the team to bring depth and experience to the organization.
• Observed each employee's individual strengths, and initiated mentoring.
• Program to improve areas of weakness.
• Supervised the creation of exciting merchandise displays to catch the attention of store customers.

• Developed new business with point of sale DODO and FOFO. Handling a team of three direct leaders and eight sales reps to grow the business by 30% per year.
• Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
• Pushed sales revenue from $650,000 to $1,100,000 in 2 years.
• Finalized sales contracts with high-value customers.
• Increased staff training to drive lead conversion by 20%.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

• Negotiated contracts and closed sales with new and existing clients.

• Handled the launch project for premium countertop appliances.
• Monitored customer buying trends, market conditions and competitor actions
• to adjust strategies and achieve sales goals.
• Generated continuous customer referrals by delivering exceptional sales.
• Support, sustaining consistent revenue, and improving market share.

• Lead full-cycle development of new petroleum retail outlets, from site planning and permitting, to construction and commissioning.
• Manage project contracts and agreements, ensuring accuracy, compliance, and timely internal approvals.
• Collaborate with legal, procurement, and engineering teams to define scope, align timelines, and track deliverables.
• Review contract terms for policy compliance, and escalate deviations to senior management as needed.
• Led sales initiatives across multiple regions to drive business growth.
• Developed strategic plans to improve market penetration and visibility.
• Coordinate with subcontractors and vendors; support bid solicitation, evaluation, and contract finalisation.
• Serve as the primary point of contact for field teams and contractors, ensuring timely resolution of issues and alignment on milestones.
• Monitor project documentation to ensure compliance with regulatory, environmental, and workforce standards.
• Consolidate cross-functional inputs for site qualification and re-qualification with external agencies.
• Ensure real-time data updates across project tracking systems for accurate reporting and decision-making.
• Support cross-departmental administrative needs, and contribute to overall project efficiency.
• Monitored metrics, and developed actionable insights to improve efficiency and performance.

• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Successfully Proposed and win business for 3 multi-functional panel switches for Hyundai' New Car in Hatchback Segment "New I20 Elite" hatchback and product is now under regular production for India, Turkey & Korea supply. Products in production till date.
• Designing and applying appropriate project management for New Development Project – Automotive Switch Division focusing on Business Revenue.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Collaborated with management on developing strategic plans for achieving business goals.
• Assisted in supplier quote coordination, bid comparisons, and document tracking for sourcing decisions.
• Managed inventory levels and ordered supplies as needed to maintain operations.