Pranav Patel
Yorba Linda ,CA
Summary
Proven track record in enhancing customer satisfaction and loyalty, demonstrated at UPS through strategic problem-solving and relationship building. Skilled in cash handling and customer service, adept at multitasking and fostering teamwork. Achieved significant improvements in customer engagement by streamlining processes and effectively resolving issues. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
1
1
year of professional experience
Work History
Sales Associate
Macys Department Store
06.2024 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Associate
UPS
01.2024 - 05.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Enhanced customer loyalty programs, analyzing customer feedback for continuous improvement.
Cashier/Server
Cyldes Hot Chicken
07.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
Bachelor's - Finance / Accounting
University of California, Riverside
Riverside, CA06.2028
High School Diploma -
Valencia High School
Placentia, CA06.2024
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Listening Skills
Multi-tasking strength
Problem-Solving
Relationship Building
Goal-Oriented
Reliable and punctual
Excellent people skills
Cash Handling
Timeline
Sales Associate
Macys Department Store
06.2024 - 09.2024
Associate
UPS
01.2024 - 05.2024
Cashier/Server
Cyldes Hot Chicken
07.2023 - 01.2024
Bachelor's - Finance / Accounting
University of California, Riverside
High School Diploma -
Valencia High School
Similar Profiles
Farhiya OmarFarhiya Omar
Retail Sales Associate at Macys Department StoreRetail Sales Associate at Macys Department Store
Lorena EnriquezLorena Enriquez
Sale Associate at Macys Department StoreSale Associate at Macys Department Store
Salimata SankaraSalimata Sankara
Sales Associate at Macys Department StoreSales Associate at Macys Department Store
Christina AlgerChristina Alger
Clinique Counter Manager at Macys Department StoreClinique Counter Manager at Macys Department Store
Larissa SantosLarissa Santos
Payroll Administrator at Elevated ResourcesPayroll Administrator at Elevated Resources