
Results-oriented professional adept in data analytics and customer relationship management. Focused on integrating analytical insights into business processes to enhance decision-making and operational efficiency, particularly in improving revenue cycle performance.
- Manage secondary insurance accounts receivable across multiple payer types
- Conduct timely follow-up on outstanding balances to ensure accurate reimbursement
- Analyze, route, and resolve complex claim denials
- Maintain detailed documentation within patient accounting systems
- Collaborate cross-functionally to improve revenue cycle performance
- Support process improvement initiatives and special projects
- Assist with training and onboarding of new team members
- Ensure compliance with healthcare billing regulations and internal policies