
Dynamic Patient Access Technician with a proven track record at MultiCare Auburn Medical Center, excelling in accurate data entry and insurance verification. Renowned for exceptional customer service and meticulous attention to detail, ensuring seamless patient admissions and enhancing overall patient experience. Adept at multitasking in high-pressure environments while maintaining compliance and efficiency.
Managed patient check-in process, ensuring accurate data collection.
Obtain inpatient bed assignments and process inpatient admission, including armband addressograph plate, and completion of necessary forms.
Pre-admit all scheduled inpatients, outpatients, and ambulatory patients to facilitate a smooth and speedy admission/registration process.
Verifying insurance eligibility, accurately entering claim details into system
Works with patients to confirm relevant information prior to service, and discuss and collect on patient liabilities, providing the best-in-class customer service to ensure a patient-friendly experience.
Ensures accurate and complete registration data, demographic information, and insurance coverage are secured prior to services being rendered, and all patient liability estimates and expectations are communicated, with collections attempted on the identified liability to meet daily productivity and quality standards.