Summary
Overview
Work History
Education
Skills
Timeline
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PRANEE VILAIPHONE

Puyallup,WA

Summary

Dynamic Patient Access Technician with a proven track record at MultiCare Auburn Medical Center, excelling in accurate data entry and insurance verification. Renowned for exceptional customer service and meticulous attention to detail, ensuring seamless patient admissions and enhancing overall patient experience. Adept at multitasking in high-pressure environments while maintaining compliance and efficiency.

Overview

7
7
years of professional experience

Work History

PATIENT ACCESS TECH

MultiCare Auburn Medical Center
09.2023 - Current

Managed patient check-in process, ensuring accurate data collection.

Obtain inpatient bed assignments and process inpatient admission, including armband addressograph plate, and completion of necessary forms.

Pre-admit all scheduled inpatients, outpatients, and ambulatory patients to facilitate a smooth and speedy admission/registration process.

Verifying insurance eligibility, accurately entering claim details into system

PRE-REGISTRATION SPECIALIST

MultiCare Tacoma General Hospital
10.2020 - 09.2023

Works with patients to confirm relevant information prior to service, and discuss and collect on patient liabilities, providing the best-in-class customer service to ensure a patient-friendly experience.

Ensures accurate and complete registration data, demographic information, and insurance coverage are secured prior to services being rendered, and all patient liability estimates and expectations are communicated, with collections attempted on the identified liability to meet daily productivity and quality standards.

Table Games Dealer

Emerald Queen Casino
03.2019 - 10.2021
  • Dealt various table games, ensuring adherence to house rules and gaming regulations.
  • Provided exceptional customer service, enhancing guest experiences during gameplay.
  • Monitored game progress, detecting and resolving discrepancies promptly.
  • Maintained accurate chip counts and managed cash transactions efficiently.
  • Managed chips and money transactions with attention to detail to prevent fraud.

Education

GED -

Renton Technical College
Renton, WA

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Computer skills
  • Data entry
  • Payment processing
  • Paperwork processing
  • Documentation

Timeline

PATIENT ACCESS TECH

MultiCare Auburn Medical Center
09.2023 - Current

PRE-REGISTRATION SPECIALIST

MultiCare Tacoma General Hospital
10.2020 - 09.2023

Table Games Dealer

Emerald Queen Casino
03.2019 - 10.2021

GED -

Renton Technical College
PRANEE VILAIPHONE