Praneeth Tetali
M365 Manager
Frisco,TX
Summary
An experienced Microsoft Certified professional with over 15 years of expertise in managing and architecting Microsoft 365 solutions, including implementation, integration, and security. Holds a Master's Degree in Technology Management from Kelley School of Business and has extensive working knowledge of Microsoft technologies spanning more than 14 years. Skilled in leading cross-functional teams and delivering M365 solutions for a diverse range of clients.
Overview
2025
2025
years of professional experience
5
5
years of post-secondary education
Work History
Sr IT Engineer/ Architect
Pape Dawson Engineers
Dallas, TX
10.2022 - Current
- Led the migration of environments to the Pape Dawson infrastructure as part of multiple acquisitions, ensuring seamless integration of systems and data with minimal disruption to business operations.
- Rolled out Microsoft Teams across the organization and client environments, enabling efficient collaboration and communication while driving user adoption through training and support.
- Migrated Exchange Online environments to the Pape Dawson tenant, managing mailbox migrations, ensuring data integrity, and configuring necessary policies for secure email operations.
- Developed custom forms using Power Apps and automated key business processes through Power Automate, streamlining workflows and enhancing productivity across the organization.
- Implemented Microsoft Defender for Office 365, configuring advanced threat protection policies to safeguard the organization from phishing, malware, and ransomware attacks, ensuring compliance with security best practices.
- Colligo Deployment: Spearheaded the deployment of Colligo and executed the seamless migration of project emails from NewForma to Colligo, improving email management and collaboration efficiency.
- OneDrive for Business: Successfully migrated data from network drives to OneDrive, optimizing file storage, enhancing accessibility, and improving collaboration across the organization.
- Viva for Knowledge Management: Developed and implemented a comprehensive knowledge management process using Microsoft Viva, enhancing information sharing, employee engagement, and organizational learning.
- Implemented Microsoft Defender for Office 365, configuring advanced threat protection policies to safeguard the organization from phishing, malware, and ransomware attacks, ensuring compliance with security best practices.
- Training Sessions: Conducted training sessions for end-users on new software applications to promote efficient adoption of technology tools.
- Collaboration with Executive Management: Collaborated with executive leadership to align departmental goals with overall strategic objectives, maximizing ROI on technology investments.
- Help Desk: Boosted customer satisfaction by overseeing responsive IT help desk operations and timely issue resolution.
- Project Delivery: Led a team of IT professionals in the successful execution of major projects, resulting in improved business operations.
- Vendor Management: Managed vendor relationships to negotiate contracts, secure cost-effective services, and maintain high-quality support for the organization.
Solution Architect/ Delivery Manager
PCB Apps
Dallas, TX
01.2021 - 09.2022
- Managed multiple client environments supporting Oracle and Azure Cloud platforms, overseeing project management, delivery responsibilities, change management, and risk analysis to ensure successful implementations and ongoing operations.
- Led the migration of Confluence to SharePoint Online, enhancing collaboration, streamlining document management, and improving information accessibility across the organization.
- Served as Delivery Manager for Glesby and AFSCME DC33 environments, ensuring seamless service delivery, maintaining high client satisfaction, and coordinating cross-functional teams to meet project goals.
- Oversaw multiple clients supporting Azure and Oracle environments, providing expert guidance on cloud architecture, optimizing performance, and ensuring compliance with industry standards.
- Implemented change management strategies, minimizing disruptions during migrations and upgrades, and facilitating smooth transitions for end-users and stakeholders.
- Conducted risk analysis for cloud projects, identifying potential issues, developing mitigation plans, and ensuring projects stayed on track and within budget.
Architect/Engineer
PCB Apps Global PVT LTD
Somerset, NJ
1 2019 - 12.2020
- Managed multiple O365 environments as an Architect/Engineer, overseeing project management and the migration of O365 components between tenants to the Pape Dawson tenant.
- Developed disaster recovery solutions by providing recommendations for duplicating a subset of on-premises machines to Azure Infrastructure as a Service (IaaS).
- Designed and implemented Power Platform collaboration solutions, monitored performance, and optimized solutions to enhance user experience continually.
- Created Power BI reports for multiple projects managed by Pape Dawson Engineers, detailing project timelines, budget release schedules for both clients and Pape Dawson contractors.
- Installed and configured Power BI capacity, successfully managing licenses and resolving access issues.
- Trained users and provided knowledge management to desktop and service desk teams on O365 and Project Online Services.
- Generated project management reports, internal documentation, policies, and procedures for effective project oversight and governance.
Solution Architect/ Delivery Manager
PCB Apps Global PVT LTD
01.2019 - 12.2020
- Managed multiple clients across Oracle and Azure Cloud environments, overseeing project management, delivery responsibilities, change management, risk analysis, and budget estimation.
- Designed automation solutions as a Senior Architect for Oracle and Azure environments, enhancing operational efficiency and scalability.
- Led major business development initiatives, including new client acquisition, training development, and intellectual capability growth.
- Identified potential issues during Oracle Cloud migrations, providing feasible solutions to ensure smooth transitions for clients.
- Developed and reviewed solutions and effort estimates for data center migration to Azure, conducting proofs of concept for the latest Azure cloud services.
- Documented Azure processes to create a knowledge repository for future use, ensuring consistent best practices across the company.
- Collaborated with Microsoft Subject Matter Experts to document and implement recommendations for application improvements in the Azure ecosystem.
- Managed offshore and onsite teams, supporting Oracle CEC/CPQ and OAC environments to ensure optimal performance and client satisfaction.
Programmer Analyst
PCB Apps
01.2013 - 09.2018
- Experienced IT professional specializing in architecting, designing, and developing enterprise-level intranet solutions for Fortune 500 companies, driving innovation and efficiency in digital collaboration platforms.
- Planned and executed migrations of locally hosted applications to cloud environments, primarily using Azure.
- Identified potential issues in Azure migrations and proposed feasible solutions to clients.
- Transitioned new technical projects, ensuring a smooth go-live for Azure operations.
- Conducted technical feasibility assessments and solution estimations for datacenter migrations, including public and hybrid cloud deployments.
- Planned and implemented Office 365 for state government, healthcare, and mortgage clients.
- Designed, architected, and configured complex intranet environments using Office 365, SharePoint 2013, and SharePoint 2010.
- Provided hands-on technical sessions for clients at their locations, ensuring thorough understanding and smooth adoption of the solutions.
- Led the design and configuration of PayPal's intranet portal by splitting the existing eBay environment.
- Installed and configured third-party solutions to support both eBay and PayPal environments.
- Designed and configured a disaster recovery environment to ensure business continuity.
Programmer Analyst
Penntex Group, A PCB Apps Company
01.2011 - 01.2013
- IT management professional skilled in analyzing, designing, consulting, deploying, and project managing multi-million-dollar software development applications across diverse industries.
- Strong expertise in project management, business alignment, and resource management, driving growth and enhancing market perceptions of quality and consistency.
- Engineered and managed the configuration and installation of complex intranet and extranet network backbones.
- Designed and implemented disaster recovery plans for complex intranet/extranet systems, ensuring business continuity.
- Developed comprehensive procedures and manuals for the installation, use, and troubleshooting of communication systems between hardware and software.
- Analyzed and resolved software issues in User Profile Services, Search Management, and Workflow Management processes.
- Provided strategic planning and support for key operations including intranet administration, computer builds, software installation, product testing, document management, and end-user support.
- Led the migration of the company’s intranet from SharePoint 2007 to SharePoint 2010, currently working on upgrading to SharePoint 2013, incorporating the latest social networking and collaboration technologies.
- Identified and realized $250,000 in cost savings over the past three years through an optimized approval process.
Programmer Analyst
PCB Apps
Somerset, NJ
01.2009 - 01.2011
- Assembled, configured, and maintained computer systems, ensuring optimal performance and functionality.
- Designed, coded, and tested scripts to support automation and system functionality enhancements.
- Developed an enterprise-level Document Management system, including managing and designing Site Collection-level security policies.
- Contributed to the analysis, design, development, deployment, and testing of various site modules and functionalities.
- Assisted in the design and development of the company website, creating web pages with custom functionality, innovative design, and custom forms.
- Designed, developed, and managed multiple Internet and Intranet services for internal use and external clients, enhancing communication and collaboration.
- Recognized as a self-starter, consistently delivering solutions by applying advanced technologies that translate business needs into practical applications.
Technical Support Associate Trainee
Dell International Services
01.2006
- Recruited as a Jr Technical Support Associate to support Dell Computer Systems like Dell Dimensions, Inspiron Laptops etc
- Received Training on Customer Service, American Accent & Technical support on Dell Computer systems
- Communicated with customers daily
- Performed troubleshooting of personal computers and peripheral equipment, identifying problems and providing solutions
Education
Master of Science - Technology Management
Kelley School of Business
Bloomington, IN 04.2024 - 02.2025
Bachelor of Science - Computer Science
JNTU
08.2002 - 05.2006
Skills
M365 Solutions Architecture
Project Management
Change Management
M365 Migration & Integration
Security & Compliance
Team Leadership
Stakeholder Management
Power Platform
Cellular
+1-469-588-3746
Volunteering at Pet Shelters, Coding Side Projects, Learning New Languages
I actively volunteer at Pet Shelters, assisting with animal care and adoption events, we currently sponsor multiple stray dogs in my home country. I also work on coding side projects staying current with new technologies and enhancing my problem-solving skills. I am also passionate about learning new cultures and new languages, i am currently focusing on Spanish, this helps me improve my adaptability and cross-cultural communication.
Timeline
Master of Science - Technology Management
Kelley School of Business
04.2024 - 02.2025
Sr IT Engineer/ Architect
Pape Dawson Engineers
10.2022 - Current
Solution Architect/ Delivery Manager
PCB Apps
01.2021 - 09.2022
Solution Architect/ Delivery Manager
PCB Apps Global PVT LTD
01.2019 - 12.2020
Programmer Analyst
PCB Apps
01.2013 - 09.2018
Programmer Analyst
Penntex Group, A PCB Apps Company
01.2011 - 01.2013
Programmer Analyst
PCB Apps
01.2009 - 01.2011
Technical Support Associate Trainee
Dell International Services
01.2006
Bachelor of Science - Computer Science
JNTU
08.2002 - 05.2006
Architect/Engineer
PCB Apps Global PVT LTD
1 2019 - 12.2020
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