Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Pranshu Patel

Pranshu Patel

Elgin,IL

Summary

Driven Network Engineer with a proven track record at CONQUEST TECHNOLOGIES and Walgreens, adept in Cisco routers and switches, and exceptional at fostering collaboration and teamwork. Spearheaded network refresh projects, enhancing performance and security, while maintaining a 100% customer satisfaction rate. Expertise in complex issue resolution and equipped with strong analytical skills, ready to deliver cutting-edge solutions.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Network Engineer(Contractor)

Walgreens
Deerfield, IL
01.2025 - Current
  • Perform daily operational activities related to deploying, operating, scaling, and troubleshooting network systems, server infrastructure, and applications.
  • Monitor, evaluate, and resolve issues related to system reliability, performance, security, and compliance.
  • Implement necessary fixes and optimizations to ensure continuous system availability and efficiency.
  • Build automation scripts and tools to improve operational workflows and troubleshooting.
  • Diagnose and resolve technical issues, preparing detailed documentation to facilitate efficient problem-solving.
  • Participate in system performance analysis, capacity planning, and demand forecasting.
  • Collaborate with internal teams and external vendors to exchange technical information and coordinate tasks effectively.

Network Engineer

CONQUEST TECHNOLOGIES
Travel
10.2023 - 01.2025
  • Company Overview: Conquest Technologies plans, designs and implements large and highly complex enterprise networks on a global scale
  • We provide on-time and on-budget project delivery while maintaining the highest levels of customer satisfaction
  • Leading network refresh projects for esteemed clients including Exelon, Home Depot, and Morgan Stanley, spanning locations all over the United States, orchestrating seamless transitions to modernized infrastructure and minimizing operational disruptions
  • Collaborate closely with client stakeholders to understand specific requirements and develop customized network solutions aligned with their business objectives and compliance standards
  • Planning and executing comprehensive network upgrade initiatives, encompassing hardware and software refresh cycles, configuration optimization, and implementation of cutting-edge technologies to bolster performance and security
  • Performing racking, stacking, and cable management for networking equipment, ensuring optimal placement and organization within data center environments
  • Installing and configure Meraki Access Points to expand wireless network coverage and enhance connectivity for client sites, adhering to industry best practices and security protocols
  • Utilizing extensive experience with scissor lifts and boom lifts to facilitate efficient installation and maintenance activities in elevated environments, prioritizing safety and adherence to workplace regulations
  • Conducting thorough testing and validation of new network configurations, leveraging proficiency in network diagnostics and troubleshooting techniques to ensure seamless functionality and reliability
  • Providing ongoing support and maintenance for refreshed networks, promptly addressing client inquiries and resolving technical issues to uphold service level agreements and exceed customer expectations
  • Documenting project milestones, technical specifications, and operational procedures to facilitate knowledge transfer and promote consistency in project execution across the organization
  • Conquest Technologies plans, designs and implements large and highly complex enterprise networks on a global scale
  • We provide on-time and on-budget project delivery while maintaining the highest levels of customer satisfaction

Network Engineer

BIM IT BETTER
Chicago, IL
01.2023 - 08.2023
  • Regularly conducting security checks to proactively identify and address potential vulnerabilities in the network
  • Proficient in working with Cisco Jabber, CUCM, HSIA, and Cisco Voice to enhance communication capabilities
  • Designing and implementing functional network infrastructure, including LAN, WLAN, and WAN setups
  • Configuring and installing network devices and services, such as routers, switches, firewalls, VPNs, and load balancers
  • Monitoring network performance, system availability and reliability
  • Resolving escalated issues and troubleshooting problems in cloud and local infrastructure
  • Automating tasks and ensuring network security through access authentication and disaster recovery protocols
  • Mentoring team members on technical matters and providing Level-2/3 support to resolve complex issues

Network Engineer

OLD NATIONAL BANK
Chicago, IL
06.2022 - 01.2023
  • Managing and reporting nearby ONB banks connectivity
  • Perform regular security checks
  • Working on Cisco jabber, CUCM, Cisco Voice
  • Resolving network, voice related Tickets for end users on Service now platform
  • Working on Cisco Certified Communications Manager
  • Monitoring SolarWinds
  • Responsible for executing and evaluating special projects, tasks, and assignments given by the Senior Network Engineer
  • Provided assistance concerning the use of computer hardware & software including printing, installation, word processing, e-mail, & operating system
  • Responsible for successful maintenance of Windows Active Directory & all new user accounts, including corporate e-mail accounts Managed group policy
  • Configured, set up and maintained various network equipment's and desktops in the office

Network Engineer

CLAIRE'S
Chicago, IL
01.2022 - 06.2022
  • Supporting end user troubleshooting hardware
  • Solving hardware and network related 30-40 Tickets each day
  • Verifying and processing user access requests within established Service Level Agreements (SLA), maintaining a focus on accuracy and quality
  • Collaborating with team members to prioritize tasks and optimize workflow efficiency
  • Resolving complex security access issues escalated from the help desk, providing timely and effective solutions
  • Managing the creation, modification, and deletion of security groups and attributes, maintaining data integrity across various repositories
  • Creating, modifying, and deleting users and service accounts in strict compliance with information security access controls
  • Train users on appropriate access requests and actively assist in resolving access-related issues

Associate Network Engineer

INFOSYS
Chicago, IL
02.2020 - 01.2022
  • Maintain and support company's LAN and WAN environment
  • Resolving network related issues
  • Working on: CISCO Routers - 2900, 3900 series and CISCO Switches - 2960, 3560, 3750 Series
  • Switching: VLAN, STP, VTP
  • LAN/WAN: IP Routing, Multi-Layer Switching, TCP/IP

Education

Bachelor of Engineering - Computer Engineering

Gujarat Technical University
Gandhinagar, India
06.2019

Skills

  • CCNA Certified
  • CCNP R&S Training
  • Cisco routers, Cisco switches
  • Routing protocols, LAN/WAN, IP routing
  • Multi-Layer Switching
  • WAN equipment
  • TCP/IP, Switching, VLAN, STP, VTP, Span, Cisco IOS
  • Windows, DNS, DHCP, NAT, PAT, IPv6
  • Access Rights Management
  • Security Policy Compliance
  • User Training and Support
  • Security Entitlement Modifications
  • Records Management
  • Security Group and Attribute Handling
  • Network File Share Administration
  • Logging and Auditing
  • Complex Issue Resolution
  • Effective communication skills
  • Time Management
  • Collaboration and Teamwork
  • Creativity thinking
  • Attention to Detail
  • Strong analytical skills
  • Excellent oral and written communication skills
  • Flexibility and ability to work in a team environment

Certification

  • CCNA Certified

Languages

English
Full Professional
Hindi
Full Professional
Gujarati
Native/ Bilingual

Timeline

Network Engineer(Contractor)

Walgreens
01.2025 - Current

Network Engineer

CONQUEST TECHNOLOGIES
10.2023 - 01.2025

Network Engineer

BIM IT BETTER
01.2023 - 08.2023

Network Engineer

OLD NATIONAL BANK
06.2022 - 01.2023

Network Engineer

CLAIRE'S
01.2022 - 06.2022

Associate Network Engineer

INFOSYS
02.2020 - 01.2022

Bachelor of Engineering - Computer Engineering

Gujarat Technical University
Pranshu Patel