Pranto Bala
Woodhaven,NY
Summary
I am enrolled in college studying computer engineering Bachelor’s Degree NYC City Tech
Overview
9
9
years of professional experience
Work History
Dunkin Donut Cashier
Luthfer Rahaman
11.2015 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Bachelor of Science - Computer Engineering Technology
New York City College of Technology of The City University of New York
Brooklyn, NY06.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash handling expertise
- Product restocking
- POS system operations
- POS Systems
- Guest inquiries
- ID Verification
Accomplishments
I graduated college in bachelors of science technology
Ged Graduation
06/2017
College Technology
Associate degree completed June, 2022
Job Working
Dunkin Donut Cashier
Hobbies and Interests
Walking
Basketball
I play ball at the park every morning for exercise.
Timeline
Dunkin Donut Cashier
Luthfer Rahaman
11.2015 - Current
Bachelor of Science - Computer Engineering Technology
New York City College of Technology of The City University of New York