Pranvera Pajaziti-Tiwari
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Area Sales Manager
Dillards Department Store
08.2017 - 09.2018
- Executed proven strategies to hit sales quota in the Lingerie Department and help company achieve goals.
- Coordinated and conducted well-organized "Fit For Cure" events.
- Built lasting relationships with clients through outstanding customer service interactions.
Sales Manager
Dillards Department Store
01.2017 - 08.2017
- Handled Kiehl's customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Sales Associate
Dillards Department Store
10.2016 - 01.2017
- Organized Lingerie racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared Lingerie merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Precision measuring for Optimal Bra Fit; enhancing the customer experience.
Human Resources Generalist
Kellogg Brown And Root, Embassy Annex Prosperity, LCIV HQ DoS Mission Iraq
11.2011 - 03.2014
- Developed and enforced company policy and procedures relating to human resources activity.
- Delivered strategic workforce planning, benefits administration, labor relations, succession planning and reporting systems.
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
- Facilitated initiative to address disparities in hiring racial and ethnic minority applicants.
Human Resources Generalist
Kellogg Brown, LCIII HQ Middle
09.2009 - 11.2011
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Liaised with HR and payroll to coordinate and manage employee leaves of absence.
- Provided job placement accommodation recommendations for employees on physician-mandated medical restriction.
Human Resources Associate
Kellogg Brown and Root, LCIII HQ
11.2008 - 09.2009
- Coordinated and conducted new hire pre-interviews.
- Gathered personnel records from employees from each department.
- Facilitated year-end reviews and team strength presentations with human resources partners.
- Reviewed and screened applicant resumes to identify qualified candidates.
Administrative Associate
Kellogg Brown and Root, HSE Medical, LCIII Afghanistan
09.2007 - 11.2008
- Organized paperwork such as charts and reports for office and patient needs.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Collaborated with healthcare professionals to maintain high-quality care across departments.
- Greeted patients and provided required paperwork to facilitate services.
- Served as a translator, polyglot at the Military hospitals and medical clinics for Foreign National patients.
Education
General Medicine
University of Pristina
2007
Mathematics and Science
Gymnasium High School
1995
Skills
- Records and Database Management
- Microsoft Suite Applications (Word Excel PowerPoint Outlook)
- Customer Satisfaction Evaluation
- Data Management
- Quality Standards
Certification
Corporate Training:
Code of Business Conduct (COBC)
Sexual Harassment Prevention
Trafficking in Persons (TIPS)
Front Line Supervisor
Timesheet Training
Languages
Albanian
Native or Bilingual
English
Full Professional
Bosnian
Professional Working
Serbian
Full Professional
Macedonian
Professional Working
Timeline
Area Sales Manager
Dillards Department Store
08.2017 - 09.2018
Sales Manager
Dillards Department Store
01.2017 - 08.2017
Sales Associate
Dillards Department Store
10.2016 - 01.2017
Human Resources Generalist
Kellogg Brown And Root, Embassy Annex Prosperity, LCIV HQ DoS Mission Iraq
11.2011 - 03.2014
Human Resources Generalist
Kellogg Brown, LCIII HQ Middle
09.2009 - 11.2011
Human Resources Associate
Kellogg Brown and Root, LCIII HQ
11.2008 - 09.2009
Administrative Associate
Kellogg Brown and Root, HSE Medical, LCIII Afghanistan
09.2007 - 11.2008
General Medicine
University of Pristina
Mathematics and Science
Gymnasium High School
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