Summary
Overview
Work History
Education
Skills
Timeline
SoftwareEngineer
PRASAD M.K

PRASAD M.K

Senior Software Engineer
Rocklin,CA

Summary

Enthusiastic Software Engineer, passionate to contribute to team success through hard work, attention to detail and excellent organizational skills. Vast experience in Software Development, Engineering, Design, Site Reliability and Escalation Management. Motivated to learn, grow and excel. Always available to mentor and open to exchange of ideas with co-workers.

Overview

6
6
years of post-secondary education
21
21
years of professional experience

Work History

Senior Software Engineer (Expert)

Micro Focus
Santa Clara, CA
09.2017 - Current
  • Involved in evolving the containerized product to Enterprise Readiness.
  • Planned and developed and manage a toolkit for troubleshooting containerized product suite.
  • Worked on reports for analytics on container logs.
  • Developed communication modules for cross module communication securely.
  • Specialized in management of certificates of the product.
  • Worked on Auto Event Correlation modules which reduce event flow by reducing redundant or duplicate events.
  • Worked on REST APIs that are needed for content administration and pod lifecycles.
  • Tested troubleshooting methods, devised innovative solutions, and documented resolutions for inclusion in knowledge base for support team use.
  • Helped implementation of proofs of concept for new customers.
  • Working closely with US region customers to resolve escalated issues.
  • Involve in code reviews and worked with global teams to correct problems, run test scenarios and prepare for deployment.
  • Mentor team members and conduct new technology awareness sessions to the team.
  • Work with documentation team in maintaining the documentation easier for users, and pivotal in making documentation easily reviewable for developers.

Senior Software Engineer

Hewlett Packard Enterprise
Santa Clara, CA
11.2015 - 08.2017
  • Developed large scale event management pipeline that receives events from tens of thousands of external agents.
  • Worked on product integrations and event back-sync modules.
  • Developed collectors for Key Performance Indices for monitoring different VM technology dependent software (vCenter/KVM).
  • Improved the communication broker scalability to thousands of connections and enhanced unused client session termination gracefully.
  • Enhanced monitoring software scalability by auto loading and unloading perl embedded software engine.
  • Managed technological issues for assigned projects, increasing customer satisfaction ratings.
  • Significantly reduced "Days To Resolve" metric for customer encountered defects.
  • Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements.
  • Occasionally visited customers in product demos or resolving key customer satisfaction issues.

Senior Software Engineer

Hewlett Packard
Sunnyvale, CA
09.2004 - 10.2015
  • Globally recognized and awarded for the contributions.
  • Championed customer escalation resolution by resolving many tough customer issues.
  • Published multiple customer visible documents and product manuals.
  • Engineered certificate handling modules, branched from openssl and customized for product requirements.
  • Reviewed code and worked with development teams to correct problems, run "Continuous Hours Of Testing" scenarios to identify problems.
  • Developed a "Patch Management" portal as a stretch goal for the benefit of releasing quality hotfixes and patches.
  • Implemented hashing logic for logfile monitoring.
  • Worked with project managers, developers, quality assurance and customers to resolve technical issues.
  • Improved system performance by making proactive adjustments and resolving bugs.

Software Engineer

Procsys India Pvt Ltd.
Bangalore, KA
09.1999 - 08.2004
  • Maintained Network Management 'e-Learning' Software Site Reliably, that helped students prepare for certification and save their network device configurations any time.
  • Developed custom scripting language on XML. Developed templates and workflows using the custom language used in provisioning of devices.
  • Maintained the complete code base and managed user check-ins.
  • Responsible for code sanity and delivering install packages and customizations using install shield for customer demos.
  • Developed publish/subscribe test tool used extensively in the cross module communication.
  • Created procedures for system monitoring, recovery, backup optimization and security hardening of the servers.
  • Developed SNMP Agent for device replication software.

Education

Master of Science - Software Engineering

Birla Institute Of Technology And Science
Pilani
09.2007 - 11.2009

Bachelor of Engineering - Computer Science And Engineering

The National Institute Of Engineering
Mysore
11.1994 - 11.1998

Skills

Java, Python, C/C

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Timeline

Senior Software Engineer (Expert)

Micro Focus
09.2017 - Current

Senior Software Engineer

Hewlett Packard Enterprise
11.2015 - 08.2017

Master of Science - Software Engineering

Birla Institute Of Technology And Science
09.2007 - 11.2009

Senior Software Engineer

Hewlett Packard
09.2004 - 10.2015

Software Engineer

Procsys India Pvt Ltd.
09.1999 - 08.2004

Bachelor of Engineering - Computer Science And Engineering

The National Institute Of Engineering
11.1994 - 11.1998

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PRASAD M.KSenior Software Engineer