Prasad Nallam
Belle Mead,NJ
Summary
Mainframe consultant with over 9 years of experience in production support and maintenance, delivering a 20% reduction in incidents and batch delays through strategic process improvements. Expertise in IT Infrastructure Operations, focusing on Mainframe and HP Nonstop (Base24) environments. Proficient in supporting critical banking systems, including BASE24 and POS/ATM networks.
Overview
10
10
years of professional experience
Work History
Assistant Consultant
JCPenney
Plano, Texas
06.2025 - Current
- Mainframe migration support.
- Analyze current architecture and batch flow.
- Analyze existing jobs with their functionality.
- Determine the jobs' input and output file format, and the DB2 stored procedure.
- Provide a solution and maintain system integrity.
- Tools and Technology: Jira, Confluence, Scrum, Agile, ServiceNow, Endeavor, COBOL, JCL, DB2, VSAM, File-Aid, Abend-Aid.
Engineer
ANZ Operation and Technology
Bangalore, India
02.2019 - 05.2025
- Production Support and Maintenance Engineer.
- Maintain mission-critical batch SLA by providing the best solutions to job abends.
- Engage with businesses in calls to provide best-in-class solutions for ongoing issues.
- Create JCLs, analyze COBOL codes, and perform change activities upon approvals.
- Take part in RCA.
- Create documentation for future purposes.
- Tools and Technology: Jira, Confluence, ServiceNow, FileAid, Abend-Aid, Endevor, CA7, CA11,JCL, COBOL, DB2, CICS, VSAM, Savers, and ITIL.
Operations Analyst
Quess Corp
Bangalore, India
07.2017 - 02.2019
- Performed daily health checks on ATM terminals, switch systems, disk usage, and network link availability.
- Monitored network performance, swiftly resolving issues to minimize downtime.
- Conducted daily system validations and backups across diverse platforms.
- Analyzed transaction failures and collaborated for effective resolution.
- Performed regular maintenance tasks, including VISA and CTM/IEB responsibilities.
- Operated mainframe consoles, overseeing batch processes to enhance efficiency.
- Executed IPLs and scheduled system shutdowns as required.
- Maintained critical batch SLAs through thorough job abend analysis.
Application Development Analyst
Accenture Solutions Private Limited
Bangalore, IN
10.2015 - 01.2017
- Monitored CA7 batch jobs in production, escalating application amendments to relevant teams.
- Resolved scheduling issues within defined SLA timelines through detailed analysis.
- Executed and posted jobs meeting all prerequisite criteria and scheduling dependencies.
- Restarted failed batch jobs per runbook procedures, ensuring adherence to SLAs.
- Applied JCL overrides to modify job parameters, addressing execution issues effectively.
- Processed ad hoc batch jobs per user requests, coordinating with support teams as necessary.
- Analyzed late jobs by monitoring CA7 queues to identify bottlenecks and ensure timely processing.
- Managed incident documentation by assigning, updating, and closing support tickets promptly.
Education
Bachelor of Technology -
Jawaharlal Nehru Technological University
03-2012
Skills
- Mainframe / job control language (CL)
- Cobol, CICS, DB2, SQL, and MS-SQL
- Atlassian stack (Jira, Confluence, )
- Agile methodologies (eg, SAFE, Scrum)
- IBM CA7, CA11, ESP, and Stonebranch
- BMC Control-M
- Base24/Authentic, TACL, and Tandem Utilities
- Autopass (elevated access), CyberArk
- Prognosis, WebView Point, Splunk Dashboard
- ATM/POS interchange links, ATM connections, TCP/IP comm connections
- Batchcom
Personal Information
- Date of Birth: 17/05/89
- Gender: Male
- Nationality: Indian
Languages
English
Professional
Hindi
Professional
Telugu
Full Professional
Timeline
Assistant Consultant
JCPenney
06.2025 - Current
Engineer
ANZ Operation and Technology
02.2019 - 05.2025
Operations Analyst
Quess Corp
07.2017 - 02.2019
Application Development Analyst
Accenture Solutions Private Limited
10.2015 - 01.2017
Bachelor of Technology -
Jawaharlal Nehru Technological University