Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Prasad Shinde

Middletown,DE

Summary

Accomplished and Innovative CTO and Enterprise IT Architecture Leader with 20+ years shaping technology strategy and innovation for leading insurance organizations. Experienced in defining architecture vision and roadmaps, instituting enterprise-wide governance, leading digital and cloud-first transformations, and bridging business objectives with robust technology solutions. Adept at driving technical excellence, reducing complexity and risk, operationalizing Developer Experience (DevEx), and leading cultural change within engineering organizations. Proven success influencing executive leadership and building agile, high-performing, and forward-thinking teams in regulated, global environments.

Overview

21
21
years of professional experience
1
1
Certification

Work History

CTO

Pegasystems
05.2022 - Current
  • Spearhead Pegasystems’ Insurance vertical and lead technology strategy, architecture and digital transformations for insurance customers to drive transformation initiatives across Policy, Billing, Claims, Data and UX
  • Partnered with C-suite and senior leadership (Business & IT) to align transformation initiatives with business priorities, enabling 15% revenue growth and 25% operational efficiency gains
  • Led execution of enterprise cloud transformation initiatives, migration, SaaS adoption, product implementations, app modernization and IT Architecture practices, leading to 20+% in TCO/savings
  • Championed a high-performance engineering culture, operationalizing Developer Experience (DevEx) and elevating code quality, team productivity, and delivery speed by 40%
  • Led early AI/Gen AI implementations for Policy and Claims use cases and delivered savings for over $3+ millions with increased underwriting and claims efficiency
  • Championed North Start architecture strategy, integrating cloud, AI, DevOps/microservices/event-driven platform, leading to 40% improvement in delivery/deployment speed and 20% improved time-to-market for new products
  • Oversaw the systems (leveraging AWS/Azure) that delivered $10B+ in DWP and $8B+ in Claims. Successfully delivered 30% improvement in overall STP across that resulted in increased underwriting profits, reduction in claims handling time
  • Established and enforced technology standards, KPIs, governance, insurance-specific framework (ACORD/SOC2, NAIC), architectural reviews that reduced tech debt by 30% and improved compliance score by 35%
  • Manage P/L, budget development, and contract negotiations/review with partners/vendors/procurements teams

Head of IT architecture and engineering

Majesco
07.2021 - Current
  • Led Majesco’s cloud first initiatives, enterprise architecture including implementation of full suite platform for policy, billing, claims, data and API integration that focused on achieving 20-40% efficiency across customer experience, underwriting, claims
  • Partnered with business and IT leaders to deliver technology strategy and implementation, optimizing cloud adoption and AI-driven underwriting, leading to 20% faster product launches/enhanced system scalability
  • Drove technical partnerships that drove $2M+ in cost savings and improved system interoperability by 30% through API-first integrations and AI-powered analytics
  • Lead effective hiring and coaching of technical teams including developing a global team of engineers, developers, architects to align with organization priorities, improving retention by 25% and team productivity by 20%
  • P&C/Specialty

Technology Leader, Global Engineering Lead

Accenture
01.2005 - 01.2021
  • Client: P&C Insurance carrier – NY and Charlotte, NC
  • Led architecture & execution of a $60M digital transformation for a private client group portfolio, modernizing Duck Creek (Policy/Claims), enterprise data, and shared capabilities, improving processing speed by 40% and cutting operational costs by 35%.
  • Managed 20+ Scrum teams (engineers, UX, architects, data, vendors) in a SAFe model, accelerating time-to-market by 40%, delivering new platform capabilities 30% ahead of schedule, and achieving 100% on-time release milestones
  • Oversaw a 300-member global technology team, driving hiring, talent retention (25% engagement boost, 30% attrition reduction)
  • This initiative enabled faster policy issuance, automated claims workflows, and improved risk assessment accuracy and rating, resulting in a 35% increase in customer satisfaction scores and streamlined core insurance operations.
  • Client: P&C Insurance carrier – Sun Prairie, WI
  • Assumed responsibility for personal and commercial lines portfolios in a global delivery model for application outsourcing and system integration and cloud migration programs
  • Managed agile delivery for the cross-functional team of more than 50FTEs of architects, engineers/developers, BAs, data engineers, designers etc including building high-performance team, directing work and roles/responsibilities
  • Led the development, support of high-quality, reliable IT systems / services, Legacy to SaaS(Guidwire migration)
  • Consistently surpassed customer satisfaction by delivering the value across the workstreams in collaboration with Senior Client Leadership Team, vendors, and stakeholders
  • Client: P&C Insurance carrier – Madison, WI
  • Managed the personal/commercial lines technology programs (product implementation, application development and support) in the highly complex and demanding environment
  • Provided technical leadership guiding cross-functional Agile teams in the global delivery model across multiple workstreams (Policy, Data, Downstream integration platform)
  • Established/Led the implementation of technology/industry best practices, tools and ensured the delivery of effective plan, documentation, training, key metrics for the same
  • Client: P&C Insurance carrier – Hartford, CT
  • Various roles across IT engineering and delivery
  • EARLIER CAREER
  • ACCENTURE – (2005 – 2007)
  • Various technical/non-technical roles/responsibilities

Education

Corporate Governance -

Wharton University
01.2023

Executive Leadership - undefined

Cornell University
01.2019

Master's Degree - Computer

Shivaji University
01.2004

Skills

  • IT Transformation – Enterprise Architecture and Roadmap ~ AI /Gen AI strategy and implementation
  • Cloud migration/App Modernization – Architecture Governance/Review Board ~ Policy/Billing/Claims/Data ~ Duck Creek/Guidewire/Majesco~ AWS/Azure Expert ~ P/L Mgmt (300 FTEs/$60M) ~ Executive Engagement

Certification

  • SAFe (SA) Certification
  • AWS Certified Cloud Practitioner
  • AI practitioner

Timeline

CTO

Pegasystems
05.2022 - Current

Head of IT architecture and engineering

Majesco
07.2021 - Current

Technology Leader, Global Engineering Lead

Accenture
01.2005 - 01.2021

Executive Leadership - undefined

Cornell University

Master's Degree - Computer

Shivaji University

Corporate Governance -

Wharton University

Similar Profiles

CREATE PROFILE
Prasad Shinde