Prasant Patel
Summary
Dynamic Assistant Store Manager with a proven track record at Lids Hat World, enhancing store operations and customer satisfaction. Excelled in team leadership and customer service management, significantly boosting sales growth. Skilled in problem-solving and customer experience, adept at creating loyal customer bases and improving store aesthetics for increased sales.
Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.
Developed leadership and problem-solving skills in fast-paced retail environment, managing daily operations and team performance. Excelled in customer service and inventory management, ensuring smooth store functioning and high customer satisfaction. Seeking to transition these skills to new, challenging role in different field.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Lids Hat World
11.2022 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Courtesy Clerk
Brookshires Brothers
06.2020 - 08.2022
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Assisted customers with large purchases by carrying items to vehicles.
Education
Bachelor of Science - Sports Management
University of North Texas
Denton, TX05-2025
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Team building and leadership
- Store opening and closing
- Customer service management
- Sales growth
Languages
English
Full Professional
Gujarati
Professional Working
Hindi
Limited Working
Timeline
Assistant Store Manager
Lids Hat World
11.2022 - Current
Courtesy Clerk
Brookshires Brothers
06.2020 - 08.2022
Bachelor of Science - Sports Management
University of North Texas
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