Prasanth Kiran Pochinapeddi

• Working as a Facility Management Manager for the Safety and Security Operations Committee (SSOC) project
• This is one of Qatar's major projects in FIFA scheduled
• Handled 1536 rooms and 5000+ Guests with less than 5% complaints entire project
• Responsible for the efficient and cost- effective operation of the housekeeping department and ensuring that expected standards of cleanliness and service are met
• Supervise the housekeeping team of 120 including training the new employees, taking disciplinary action when policies are not followed
• Approving employee leaves and offering support
• Reduced overspending on stock 30% by implementing a weekly cleaning trolley stock check which reduced the number of unnecessary stock purchases.

• As a manager ensure that the department is functioning optimally with utmost efficiency

• Monitor down line staff that they are following SOP's or not.

• Preparing monthly Consumption and productivity reports

• Attend to special guest requests and Handle guest complaints.

• Responsible for cleanliness, orderliness and appearance of the entire hotel

• Ensure that rooms are made as per company standard

• Prepare Annual Housekeeping and laundry Budgets

• Maintain par stock of guest supplies, cleaning supplies, linen and uniform

• Organize inventories with accounts and General Store for linen, uniform and fixed assets

• Pay particular attention while organizing pest eradication activities

• Develop and implement Housekeeping systems and procedures

• Prepare reports for management information

• Plan, control and supervise Horticultural activities

• Organize on-the job training and evaluate its effectiveness

• Approval of the Functional Manual of the department

• Ensure that the guest laundries are delivered on time.

• Motivated cleaning staff with several weekly incentives for maintaining high standards of safety regulations and completing duties quickly.
• Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
• Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.

• As a manager ensure that the department is functioning optimally with utmost efficiency

• Monitor down line staff that they are following SOP's or not.

• Preparing monthly Consumption and productivity reports

• Attend to special guest requests and Handle guest complaints.

• Ensure that rooms are made as per company standard.

• Prepare Annual Housekeeping and laundry Budgets.

• Maintain par stock of guest supplies, cleaning supplies, linen and uniform

• Organize inventories with accounts and General Store for linen, uniform and fixed assets

• Pay particular attention while organizing pest eradication activities

• Develop and implement Housekeeping systems and procedures

• Ensure that the guest laundries are delivered on time

• Recommend appropriate cleaning agents and techniques for soiled linens and laundries given by the guests

• Guide laundry workers for handling the daily laundry requests and special requests

• Make sure that the soiled linens are washed, ironed, and stacked appropriately.

• Ensure that the maintenance cycle is followed as per the specifications

• Handle guest complaints during the shift.

• Allocate duties and responsibilities to the employees on shift

• Assist in the preparation of training plans and modules for the employees.

• Train new employees for operating various equipment and chemicals used in the laundry

• Attend to breakdowns, and get them rectified at the earliest

• Ensure proper disinfection, hygiene, and sanitation procedures are followed