PRASHANT PATEL
Summary
Experienced Leadership in a successful and established business seeks a challenging management position to apply lean management, problem-solving, continuous improvement, operations management and process improvement skills to oversee a team of professionals in a thriving industry.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
3
3
Languages
Work History
Quality Assurance Lead
NOW Health Group, Inc.
09.2022 - Current
- Mentored junior team members in quality assurance best practices, fostering a culture of continuous improvement.
- Implemented continuous improvement initiatives within the QA team to elevate performance levels consistently across projects over time.
- Collaborated with cross-functional teams to ensure seamless integration of QA efforts into product development lifecycle.
- Performed internal audits to maintain operating procedure and regulatory standards compliance.
- Acted as key point of contact for all QA aspects of releases by providing QA services and coordinating QA resources internally and externally.
- Communicated directly with QA team to resolve user-reported problems and questions.
- Established and updated QA processes and metrics in line with industry best practices and project goals.
- Wrote, reviewed and approved documents to preserve quality assurance.
- Established performance benchmarks to measure the success of QA initiatives, driving further enhancements over time.
Quality Assurance Label Team
NOW Health Group, Inc.
03.2022 - 09.2022
Processing Operator, Blender & Capsulation
NOW FOODS
01.2020 - 09.2022
- Monitored machinery to identify concerns, make corrections, or report complex problems.
- Used equipment properly to avoid workplace hazards or injuries.
- Set up and adjusted machines for day-to-day operations.
- Participated in training sessions to enhance skills and knowledge.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Documented production information via daily system logs and discussed issues with management.
- Inspected final products for defects and flaws using proper QA procedures.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Conducted thorough inspections of finished products, ensuring that they met or exceeded all specifications before shipment to customers.
- Inspected and adjusted work performed to meet expectations.
- Actively participated in team projects and met critical deadlines.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
Store Owner
ART LLC
08.2018 - 05.2019
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
- Analyzed market trends to identify new product opportunities and ensure alignment with consumer preferences.
- Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.
- Strengthened relationships with vendors to ensure reliable product deliveries while maintaining healthy business partnerships.
- Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
- Monitored financial performance with regular budget reviews, identifying areas for cost reduction or revenue growth opportunities.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Trained and motivated employees to perform daily business functions.
- Managed day-to-day business operations.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Assisted in recruiting, hiring and training of team members.
Territory Manager
Major Financial Institution
04.2007 - 04.2018
- Managed staff performance of staff by proactively addressing deficiencies and training weaknesses.
- Leveraged technology platforms for efficient management of client accounts, policy changes, claims processing, and billing inquiries.
- Developed strong relationships with key clients, resulting in increased client satisfaction and retention rates.
- Achieved consistent year-over-year growth in both revenue generation and client acquisition through strategic planning and execution.
- Led monthly team meetings to review performance metrics, address challenges, and celebrate successes as a cohesive unit.
- Implemented targeted marketing campaigns to generate new business leads and increase market share within the region.
- Attended seminars, conferences and organizational activities to maintain management expertise.
- Managed a diverse portfolio of clients, ensuring personalized service and appropriate coverage based on individual needs.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
Education
High School Diploma -
R.P.T.P Science College
Vallabh Vidhyanagar04.1992
Skills
- Strategic Decision-Making
- Continuous Improvement Mindset
- Decision-Making
- Strong Problem Solver
- Documentation skills
- Teamwork and Positive Attitude
- Team Mentoring
Languages
English
Professional Working
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Certification
- Licensed LIFE & ANNUITY - 2019
Affiliations
- Freedom Equity Group
Quote
VILLIS - Vision Is Long, Life Is Short
Prashant Patel
Interests
Learn & Earn
Timeline
Quality Assurance Lead
NOW Health Group, Inc.
09.2022 - Current
Quality Assurance Label Team
NOW Health Group, Inc.
03.2022 - 09.2022
Processing Operator, Blender & Capsulation
NOW FOODS
01.2020 - 09.2022
Store Owner
ART LLC
08.2018 - 05.2019
Territory Manager
Major Financial Institution
04.2007 - 04.2018
High School Diploma -
R.P.T.P Science College
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