Prashant Nair
AML Investigator
Denver,CO
Summary
Having worked in the AML industry for over 12 years, I have accrued extensive knowledge and expertise in conducting AML transaction monitoring, Investigations and preparing Suspicious Activity Report filings. Throughout my career in AML, I have maintained a track record of producing high quality work. I also have experience in providing training and mentorship to fellow peers and performing administrative tasks. Additionally, I have experience working in corporate America for over 15 years, as well as experience working in corporate India. As a result, I possess the ability to bridge gaps that occur due to language barriers and cultural differences, thereby enhancing collaboration in global work environments.
Overview
21
21
years of professional experience
Work History
Senior AML Monitoring Specialist
Charles Schwab
Lone Tree, CO
07.2014 - 01.2024
- Monitored client financial transactions for potential money laundering and unlawful, fraudulent or otherwise suspicious financial activity including but not limited to structuring to avoid reporting thresholds, insider trading, market manipulation, terrorist financing, etc.
- Filed escalations when necessary and wrote detailed narratives documenting non-suspicious activity.
- Updated required logs and filed data with high attention to detail.
- Provided support and training on how to monitor CTR alerts and file Matters for 314(a)s.
- Trained, performed quality assurance reviews and provided feedback/mentorship for new hires.
AML Compliance Analyst
MoneyGram International
Lakewood, CO
03.2011 - 06.2014
- Identified, analyzed and resolved transactions that appeared suspicious or fraudulent through interpersonal interactions with customers and MoneyGram agents via telephone and email.
- Reported unusual and/or fraudulent activity to the relevant national and international regulatory jurisdictions, by composing and filing SARs (Suspicious Activity Reports) and escalating the activity to other appropriate departments.
- Analyzed data via various computer systems such as CRM, COGNOS, OFAC, PFC, Norkom, and Accurint.
- Ran and analyzed COGNOS reports to identify, report and potentially stop suspicious/unusual activity.
- Handled High Volume cases which entailed assessing high dollar customer transactions based on provided documentations/explanations to allow or disallow MoneyGram usage.
- Monitored and ensured services are not utilized by any government sanctioned entity.
- Filed, logged and accurately informed agents and customers on the required steps in situations concerning Cuban sanctions.
- Handled large volume of calls in an efficient and accurate manner.
- Trained co-workers as needed, including conducting a presentation to each shift of the MoneyGram Compliance team on how to follow a specific emergency protocol.
Customer Service Specialist
MoneyGram International
Lakewood, CO
08.2008 - 03.2011
- Provided superior customer care to internal and external MoneyGram clients via telephone and e-mail.
- Handled escalated calls which required thorough knowledge of MoneyGram Payment Systems, in addition to strong decision making and problem-solving skills.
- Handled Customer Service Department (CSD) queries – including taking supervisor calls, addressing Office of Foreign Assets Control (OFAC) and Private File Collector (PFC) issues, and internally sending transactions when required.
- Provided Agent Support and Services (ASMG) - specifically addressing the needs of MoneyGram agents worldwide, including but not limited to any issues involving Express Payment transactions.
- Detected and escalated fraudulent activity on a daily basis.
Yoga and Meditation Teacher
Self-employed
Hyderabad, India
03.2003 - 05.2008
- Taught private classes in the subjects of Yoga, Pranayama, and Meditation.
- Adapted meditation techniques to meet the needs of individual clients.
- Educated participants on the benefits of regular meditation practice.
Education
Yoga Teacher Training Course -
Bihar School of Yoga
Skills
- Excellent oral and written communication sills
- Fluent in English, Hindi, Malayalam, Urdu, Punjabi, and Kannada
- Sharp analytical and investigative mindset with attention to detail
- Teaching skills, with the ability to train larger groups of people
- Proficient in LexisNexis, Microsoft Word, Excel and other database management systems
- Adept at learning new software and computer systems
- Ability to prioritize and excel in a fast-paced production- oriented environment without sacrificing quality
References
References available upon request.
Timeline
Senior AML Monitoring Specialist
Charles Schwab
07.2014 - 01.2024
AML Compliance Analyst
MoneyGram International
03.2011 - 06.2014
Customer Service Specialist
MoneyGram International
08.2008 - 03.2011
Yoga and Meditation Teacher
Self-employed
03.2003 - 05.2008
Yoga Teacher Training Course -
Bihar School of Yoga