Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Prashanth Jannela

Austin,TX

Summary

Senior Software Engineer with 11+ years transforming product vision into scalable technical solutions. Expert in full-stack development, cloud architecture, and system optimization. Delivered high-performance applications serving millions of users at Microsoft, EA Sports, and Salesforce, with measurable improvements in performance, user experience, and operational efficiency.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Software Engineer

Electronic Arts (EA)
03.2025 - Current
  • Developed RESTful APIs using .NET 8 and AWS Lambda, enabling real-time player predictions for the FC Mobile Predictor app with sub-100ms latency.
  • Designed and deployed scalable, event-driven microservices using AWS AppSync, RDS (MySQL), and GraphQL, enhancing mobile app performance and reducing API response size by 40%.
  • Integrated CI/CD using GitHub Actions and Terraform, streamlining deployments and reducing release cycles from weeks to days.
  • Reduced backend downtime to near-zero by leveraging AWS CloudWatch Alarms, SNS alerts, and proactive Lambda health checks.

Software Engineer

Microsoft
01.2020 - 02.2025
  • Reduced manual workload by 1,500+ hours/year through automation scripts in C#, Python, and Node.js for Adobe AEM content authoring tasks.
  • Spearheaded the migration of build and release pipelines to OneBranch YAML-based pipelines, increasing deployment consistency across teams.
  • Architected a multi-tenant CMS using .NET Core, CosmosDB, and Service Fabric, improving customer experience and security for global Microsoft Store tenants.
  • Built a WPF-based Workflow Monitor integrated with Azure Kubernetes Services (AKS) to manually control orchestration, boosting recovery efficiency by 70%.
  • Delivered a React-based customer dashboard and real-time notification system with SignalR, increasing user engagement.

Software Engineer

Salesforce.com
04.2018 - 01.2020
  • Resolved multi-tenant challenges in API calls by building a TSE class library using advanced .NET Reflection and dependency injection patterns.
  • Enhanced real-time marketing collaboration by implementing React + SignalR chat systems, reducing API call frequency by 45%.
  • Streamlined tenant monitoring through a custom UI dashboard and backend queuing with RabbitMQ, resulting in 30% faster error resolution.
  • Conducted performance benchmarking with JMeter, identifying and eliminating bottlenecks in high-traffic campaign APIs.

Full-Stack Developer

Nebraska Furniture Mart
11.2017 - 04.2018
  • Delivered major updates to nfm.com using ASP.NET Core and modern JavaScript frameworks like Knockout.js and Breeze.js.
  • Optimized shopping cart and checkout functionality, contributing to a 10% increase in online conversion rate.

Full-Stack Developer

TechNumen, Inc.
03.2013 - 11.2017
  • Designed and delivered enterprise-grade applications for transportation and government using WPF, Entity Framework, and SQL Server.
  • Successfully implemented secure workflows and scalable REST/SOAP APIs for clients like GE Transportation and Florida Dept of State.
  • Improved UI responsiveness by 35% through component-level optimization and transition from legacy to AngularJS interfaces.

Education

Masters - Information Technology

University of Central Missouri
Warrensburg, MO
12.2012

Bachelors - Computer Science

JNTU
Hyderabad
05.2011

Skills

  • AKS, AppSync, AWS ECS
  • Observability: Grafana, Azure (AKS, Azure DevOps, Azure Functions, Azure Monitor, CDN Optimization
  • Engineering Practices
  • Agile & Lean: Scrum, CI/CD Pipelines
  • Testing: xUnit, CloudWatch, CosmosDB, CosmosDB, CSP, Event Bridge
  • Databases: SQL Server, RDS, Functions
  • Microservices & APIs: REST, GraphQL, gRPC, Kanban, Kubernetes (EKS, NET 8, Nextjs, Playwright (E2E)
  • Security: OAuth2, PostgreSQL, Python, RabbitMQ
  • DevOps & Infrastructure
  • CI/CD: GitHub Actions, RDS), Redis, Sass, Serverless & Event-Driven: AWS Lambda, Terraform
  • Containerization: Docker, TypeScript/Nodejs

Certification

  • Microsoft Certified Professional (License No. G003-3554, 2017) Microsoft
  • AWS Certified Solutions Architect – Associate (License No. B07W0VE2C2Q11CG7, 2017) AWS

Timeline

Software Engineer

Electronic Arts (EA)
03.2025 - Current

Software Engineer

Microsoft
01.2020 - 02.2025

Software Engineer

Salesforce.com
04.2018 - 01.2020

Full-Stack Developer

Nebraska Furniture Mart
11.2017 - 04.2018

Full-Stack Developer

TechNumen, Inc.
03.2013 - 11.2017

Masters - Information Technology

University of Central Missouri

Bachelors - Computer Science

JNTU

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