Prashantkumar Patel
Ashburn,VA
Summary
Dynamic professional with extensive experience at United States Post Office, specializing in mail sorting and customer service. Demonstrated success in enhancing operational efficiency and effectively resolving customer inquiries. Proficient in cash handling and inventory management, contributing to team collaboration and achievement of sales goals.
Overview
10
10
years of professional experience
Work History
Postal Clerk
United States Post Office
Herndon, VA
05.2025 - Current
- Sorted incoming mail for efficient distribution to local routes.
- Assisted customers with package inquiries and postal services.
- Operated point-of-sale system to process money orders accurately and quickly.
- Help customers fill out change of address forms and reports for lost or stolen mail.
Postal Clerk
United States Post Office
Saddle Brook, NJ
10.2020 - 05.2025
- Assisted customers with package inquiries and postal services.
- Managed cash transactions and balanced cash drawers daily.
- Sorted and processed incoming mail by sorting into post office boxes, general delivery, and street address.
- Prepared outgoing mail for shipment by placing in designated containers or bags after weighing and affixing postage labels or stamps.
- Sold stamps, services and packaging.
- Processed payments and handled cash using point of sale (POS) computer system.
Assistant Manager
7 Eleven Store
North Bergen, NJ
04.2017 - 12.2019
- Manage inventory and ensure stock levels at 7 Eleven Store
- Train new employees on customer service standards
- Implement promotional strategies to enhance sales
- Maintain store cleanliness and safety protocols adherence
- Resolved conflicts between team members in an effective manner.
- Assigned work and monitored performance of project personnel.
Sales Associate
Walmart super center
Bayonne, NJ
10.2015 - 07.2017
- Greeted customers to determine wants or needs.
- Answered store and merchandise questions and led customers to wanted items.
- Handled customer complaints and resolved issues promptly.
- Restocked shelves and ensured product availability for customers.
- Maintained knowledge of current sales and promotions.
- Built relationships with customers to increase likelihood of repeat business
Education
Some College (No Degree) - Banking And Finance
Naranlala School of Science And Commerce
Navasari, Gujarat (India)Skills
- Mail sorting and package processing
- Customer service and support
- Cash handling and point of sale
- Inventory management
- Sales promotion
- Team building
Languages
English
Professional
Hindi
Native/ Bilingual
Gujarati
Native/ Bilingual
Timeline
Postal Clerk
United States Post Office
05.2025 - Current
Postal Clerk
United States Post Office
10.2020 - 05.2025
Assistant Manager
7 Eleven Store
04.2017 - 12.2019
Sales Associate
Walmart super center
10.2015 - 07.2017
Some College (No Degree) - Banking And Finance
Naranlala School of Science And Commerce
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