Prasish Panthi
Haymarket,VA
Summary
Resourceful Network Technician with experience maintaining complete infrastructure operations. Savvy insight balancing complex network hardware and software elements to meet critical organizational performance needs. Over 3 years, lent troubleshooting and advisory services to address security and operational concerns.
Overview
3
3
years of professional experience
1
1
Certification
Work History
NOC Network Technician
Disys Solutions
Ashburn , VA
01.2024 - Current
- -Actively monitor network performance and identify issues and anomalies.
- Utilize network monitoring tools such as solarwinds, Cisco Prime, cisco Meraki, PRTG to track the health and performance of network devices.
- Respond to alerts and incidents promptly, troubleshoot network issues remotely and implement solutions.
- Coordinate with other IT teams to resolve complex network problems
- Maintain accurate and up-to-date documentation of network configurations, procedures, and troubleshooting steps.
- Provide status updates during incidents and maintain clear communications channels through ServiceNow ticketing system.
- Identify opportunities to optimize network performance and make recommendations for improvements
- Work on projects to enhance network infrastructure and capacity planning
Data Center Technician
AKKODIS
Leesburg , VA
08.2022 - 01.2024
- Manage Installation, Maintenance, and Troubleshooting of Intel and AMD based server systems
- Test and replace Server Hardware components and designs, maintaining quality assurance of server hardware
- Maintain and Upgrade data center infrastructure, including servers, switches, and routers
- Create and maintain accurate documentation of configurations, and procedures
- Resolve tickets efficiently to meet Service Level Objectives (SLOs)
- Troubleshoot and Diagnose issues to minimize downtime and ensure uninterrupted service to clients
- Responsible for safeguarding customer data by ensuring Data Security of Storage Media devices, sorting them for shipping, and performing proper destruction of storage devices as needed
Computer Lab Assistant
Northern Virginia Community College - Annandale Campus
Annandale, VA
07.2021 - 01.2022
- Conducted regular and scheduled maintenance on computer lab workstations.
- Provided support to students on IT- related coursework including HTML, Packet Tracer, VM, Microsoft Suite (Word, PowerPoint, Excel)
- Demonstrated commitment to excellent customer service by efficiently resolving concerns and issues for both students and faculty
Education
Some College (No Degree) - Network Engineering And Security
Western Governors University
Salt Lake City, UTSkills
- User Training
- Preventive Maintenance
- Helpdesk Administration
- Network Configuration
- OSI Network Layers
Certification
- Cisco Certified Network Associate (Certification ID: CSCO013514227)
Timeline
NOC Network Technician
Disys Solutions
01.2024 - Current
Data Center Technician
AKKODIS
08.2022 - 01.2024
Computer Lab Assistant
Northern Virginia Community College - Annandale Campus
07.2021 - 01.2022
Some College (No Degree) - Network Engineering And Security
Western Governors University
- Cisco Certified Network Associate (Certification ID: CSCO013514227)
Similar Profiles
Shirley GibsonShirley Gibson
Data Integrity Analyst at Verizon Enterprise Solutions LLC (DISYS)Data Integrity Analyst at Verizon Enterprise Solutions LLC (DISYS)
AVINASH RAVINASH R
SAP PI/PO Analyst at DISYS India Pvt Ltd – Chennai, TNSAP PI/PO Analyst at DISYS India Pvt Ltd – Chennai, TN
Yazmeen BoucherYazmeen Boucher
Anti Money Laundering Investigator at DISYS - Wells Fargo ContractorAnti Money Laundering Investigator at DISYS - Wells Fargo Contractor