Retail person and Barista
7- Eleven
07.2024 - Current
- Ability to interact positively with customers, addressing their needs and ensuring a pleasant shopping experience
- Punctuality and a strong work ethic, demonstrating commitment to scheduled shifts and responsibilities
- Ability to handle customer complaints or issues calmly and efficiently
- Flexibility to handle a variety of tasks and shifts in a fast-paced environment
- Familiarity with point-of-sale (POS) systems and basic computer skills
- Ability to manage time effectively and keep work areas tidy and organized
- Managed incoming deliveries during night shifts, ensuring all products were received and logged accurately
- Coordinated the restocking of shelves and organized backroom inventory to maintain efficient operations
- Assisted with late-night customer inquiries, providing prompt and friendly service to enhance customer satisfaction
- Addressed delivery discrepancies and resolved issues quickly to minimize disruptions in service
- Ensured adherence to safety regulations during late-night operations, contributing to a secure work environment
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
