Skilled worker with Psychology degree and mental health services background. Supported numerous patients in a hospital facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Constant Observer
Providence Hospital And Medical Center
05.2022 - 08.2023
Observed mental health patients that required observation during their time in hospital.
Ensured safety compliance during fieldwork activities by adhering to established protocols and guidelines at all times.
Maintained high level of accuracy in data collection by regularly reviewing and updating observation protocols.
Optimized patient experience by delivering superior services and effectively troubleshooting issues.
Evaluated customer needs and feedback to drive product and service improvements.
Displayed adaptability by having range of shifts at different times of day and night.
Work Study Student
George Fox University Plant Services
06.2021 - 12.2021
Displayed teamwork with co-workers while tackling problems in moving entire university departments to new physical locations.
Implemented creative problem-solving strategies to address challenges faced during daily operations within work-study position.
Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
Input data into spreadsheets and databases.
Reviewed files, records and other documents to obtain information to respond to requests.