Summary
Overview
Work History
Education
Skills
Accomplishments
Courses & Certifications
Interests
Timeline
Generic
Prateek Tandon

Prateek Tandon

Overland Park,KS

Summary

I leverage my 9+ years of experience in Financial Services (Insurance) across Business Consulting, Product Management, Business Analysis, Pre-Sales, and Digital Transformation to deliver impactful solutions for leading P&C and Life insurers in North & Latin America, APAC, and EMEA . I foster innovation, consistently exceeding client expectations through strategic thinking and a deep understanding of the Insurance domain. My expertise is further bolstered by AINS certification and pursuit of the CPCU designation.

Overview

11
11
years of professional experience

Work History

Senior Consultant

Capgemini America Inc.
01.2019 - Current
  • Enhanced Underwriting Efficiency by approximately 70%: Defined and documented the end-to-end Underwriting journey for the new platform, identifying and implementing key improvements that boosted user productivity by 70%
  • Reduced the TAT for Policy Binding by nearly 30%: Led a Scrum team to develop a next-generation Underwriting platform, streamlining processes and achieving a significant reduction in policy binding time
  • Streamlined Contract Review (Document Comparison Tool): Integrated a document comparison tool for insurance contracts, eliminating manual tasks and increasing user efficiency by nearly 80% through automation
  • Migrated Claims Management System to AWS: Successfully migrated the Claims Management System for North American users to AWS, resulting in enhanced application performance and reliability
  • User-Centric Development: Facilitated product development through Product Requirement sessions, collaborating with business owners to capture functional needs and translate them into user stories
  • Prioritized Development Features: Partnered with UX and Solution Architects to define user journeys and prioritize development features in the product backlog, ensuring a user-centric and efficient development process
  • Stakeholder Communication: Presented findings and recommendations to executive-level stakeholders, effectively communicating key insights and action plans.
  • Functional Knowledge sharing: Prepared clear and concise presentations to explain revisions, enhancements, and process improvements of client's system to end users.
  • Project Management: Managed cross-functional teams to ensure timely delivery of high-quality solutions for various projects.

Senior Business Analyst

Citiustech Healthcare Technology Pvt. Ltd.
01.2018 - 01.2019
  • Supported Provider and Payer Networks (North America): Collaborated with the Consulting team on projects for healthcare provider and payer networks across North America
  • Clinical Quality Measures (CQMs) Implementation: Analyzed business requirements and developed a roadmap to identify optimal solutions for delivering clinical quality measures
  • Healthcare Regulatory Expertise: Acquired in-depth knowledge of US healthcare regulatory initiatives (PQRS, MU2, ACO, HEDIS), including measures and submission processes for both providers and payers
  • Quality Measure Documentation Specialist: Utilized MS Visio to create comprehensive workflow documentation for development teams, facilitating their understanding of quality measures as outlined by CMS and NCQA

Business Analyst

Cognizant Technology Solutions India Pvt. Ltd.
05.2016 - 01.2018
  • System Enhancements & Maintenance: Managed requirements gathering, documentation (BRD & FRD), and stakeholder communication for system enhancements and maintenance projects
  • Process Improvement Specialist: Utilized UML tools (MS Visio) to create detailed analyses including use cases, class diagrams, and data flow diagrams to optimize new system flows
  • Technical Collaboration: Facilitated communication between development and testing teams to ensure successful system enhancements
  • Quality Assurance: Reviewed test scenarios, executed unit test cases, and participated in User Acceptance Testing (UAT) to verify system functionality aligned with business requirements
  • Documentation & Delivery Expert: Maintained project documentation and tracked deliverables, ensuring transparency and efficient client review by senior management (quarterly)
  • Consulting Expertise: Contributed to Cognizant's Business Consulting division through client and practice-related materials covering Know-Your-Customer (KYC), Point of View (POV), and industry best practices write-ups
  • Emerging Technology Analysis: Played a key role in researching Insurtech and Fintech firms, focusing on upcoming Robotic Process Automation and Blockchain technologies and applications
  • Business Development Support: Assisted in crafting a compelling RFP response for a client in Asia Pacific seeking digital transformation of their insurance operations

Software Engineering Analyst

Accenture Solutions Pvt. Ltd.
01.2013 - 07.2014
  • Enhanced Policy Administration System: Analyzed client requirements and implemented changes/enhancements through production fixes
  • Technical Design Specialist: Developed Technical Design Documents (TDDs) based on Functional Design Documents (FDDs) for system improvements
  • Unit Testing & Level 3 Production Support
  • Knowledge Management: Maintained a repository of production fixes and developed user manuals for recurring issues, promoting knowledge sharing and streamlining support processes

Education

MBA - Marketing

Sydenham Institute of Management Studies
Mumbai, India
05.2016

Bachelor of Engineering (BE) - Electronics And Telecommunication

University of Mumbai
Mumbai, India
05.2012

Skills

  • Business Analysis
  • Client Requirements Assessment & Project Documentation
  • Business Process Reengineering
  • Business Development & Consulting
  • Client Engagement
  • JIRA
  • Agile - Scrum Management
  • Strategic Planning aligned with Digital Transformation
  • Best Practices Implementation
  • Excellence in Problem-Solving
  • Work Planning and Prioritization
  • Productivity Improvement

Accomplishments

  • Industry Recognition: Selected as a Young Emerging Professional by Capgemini and participated in a specialized training program.
  • Digital Insurance Leader: Finalist at the "Hunt for Digital Masters for Insurance Solutions" at the IIBA Convention, showcasing expertise in applying digital solutions to the insurance industry.
  • Innovation Champion: Runner-up in the Insurance Innovation League organized by Cognizant for developing a mobile health application.

Courses & Certifications

  • AINS - Associate in General Insurance (Pursuing CPCU Chartered Property & Casualty Underwriter) - The Institutes
  • Connected Manager Program - Capgemini America Inc.
  • Certified Scrum Master & Certified Scrum Product Owner - Scrum Alliance
  • SAFe 5 Agilist - Scaled Agile Inc.
  • AWS Cloud Practitioner & Sales Accreditation - Amazon Web Services

Interests

  • Sports - Enthusiastic about Cricket and Tennis
  • Travel
  • Reading (Non-fiction)
  • Trainings

Timeline

Senior Consultant

Capgemini America Inc.
01.2019 - Current

Senior Business Analyst

Citiustech Healthcare Technology Pvt. Ltd.
01.2018 - 01.2019

Business Analyst

Cognizant Technology Solutions India Pvt. Ltd.
05.2016 - 01.2018

Software Engineering Analyst

Accenture Solutions Pvt. Ltd.
01.2013 - 07.2014

MBA - Marketing

Sydenham Institute of Management Studies

Bachelor of Engineering (BE) - Electronics And Telecommunication

University of Mumbai

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Prateek Tandon