Prathiba Thomas
Robbinsville,NJ
Summary
Seasoned IT professional with extensive experience in Software Quality Assurance and Testing across Banking, Cable, Insurance, Pharmaceuticals, Healthcare, and Mortgage sectors. Expertise in manual testing methodologies within Agile and Waterfall frameworks. Strong leadership skills demonstrated in managing cross-functional teams and a proactive approach to adopting Scrum Master responsibilities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior QA Test Lead
Sagent Lending Technology
05.2017 - 07.2024
- Led QA efforts for cloud-based mortgage solutions, migrating 20+ clients to CARE products with a 100% client retention rate
- Orchestrated testing for the integration of Loss Mitigation application with CARE product.
- Conducted end-to-end testing of loan application flows in TEMPO and LoanServ.
- Proficiently tested phone configurations utilizing BrowserStack, ensuring optimal performance.
- Managed Agile offshore/onshore teams using Microsoft ADO, driving efficiency and enhancing sprint deliveries.
- Pioneered bi-weekly regression cycles, meticulously planning work estimation efforts and task allocation across teams
- Achieved significant reduction in post-release defects through strategic regression planning
IQVIA
Senior QA Test Lead
05.2017 - 07.2019
- Led testing efforts for Commercial Data Warehouse and MDM products, significantly enhancing data processing efficiency.
- Implemented TestRail for streamlined test case management, accelerating test case creation and execution timelines.
Test Lead
Bank of America
07.2013 - 01.2017
- Coordinated testing efforts for Equity Analytics solutions, ensuring full compliance with business rules validated through comprehensive regression suites.
- Managed offshore and onsite teams, ensuring high accuracy in test execution across multiple environments.
QA Analyst
Comcast
06.2011 - 06.2013
- Conducted rigorous testing of device provisioning applications for the XFINITY project, collaborating closely with system integrators to achieve high accuracy in device provisioning.
- Worked with several devices such as STBs, Cable Modems and EMTAs in provisioning and validating these devices. STBs such as Parker, X1and Legacy Video.
Education
Master's in English -
University of Madras
06-1996
Skills
- Microsoft ADO
- Manual Testing
- Agile Methodologies
- Test Case Management
- Regression Testing
- MixPanel
- BrowserStack
- Tempo
- LoanServ
- SauceLabs
- Scrum Master Leadership
- Cross-functional Team Management
- Cloud-based Solutions Testing
- Data Warehouse Testing
- Master Data Management (MDM) Testing
- Test Planning
- Software Testing
- SQL (Programming Language)
Certification
- Scrum Certification, 2019
- Certificate In Technical Writing
- Advanced Certification In Reltio Cloud, 2018
Timeline
IQVIA
Senior QA Test Lead
05.2017 - 07.2019
Senior QA Test Lead
Sagent Lending Technology
05.2017 - 07.2024
Test Lead
Bank of America
07.2013 - 01.2017
QA Analyst
Comcast
06.2011 - 06.2013
Master's in English -
University of Madras
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