Experienced Solution Engineer and Pre-Sales Consultant with 12+ years of experience driving innovative Salesforce solutions across diverse industries including Manufacturing, Healthcare, Retail, and Technology. Proven expertise in technical sales strategy, solution design, product demonstrations, and executive-level presentations. Skilled at solving complex business problems through Salesforce technologies, integrating CRM with ERP systems, and delivering connected experiences that drive customer success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Business Analyst | Presales Consultant
Softweb Solutions Inc, An Avnet Company
10.2018 - Current
Successfully transitioned from Priya Softweb Solutions in India to Softweb Solutions Inc. in the US, demonstrating consistent growth and leadership across global teams.
Delivered technical sales strategies and comprehensive solution designs for Fortune 500 clients, enhancing their digital ecosystems, many times using Salesforce Clouds.
Conducted technical discovery sessions, defined detailed business requirements, and executed PoCs demonstrating Salesforce’s value.
Acted as a trusted advisor, aligning solutions to complex business challenges for companies including Avnet, Fujifilm, Burger King, and Costa Coffee.
Facilitated executive-level presentations and workshops to build consensus and drive adoption of Salesforce and other technology solutions.
Developed strategic solutions leveraging Salesforce CRM integrated with SAP, Oracle EBS, and legacy ERP systems.
Managed Salesforce solution implementations from conceptualization to go-live, supporting seamless customer journey strategies.
Collaborated cross-functionally with internal teams and client stakeholders to deliver connected customer experiences and strategic IT roadmaps.
Business Analyst | Presales Consultant
Solution Analyst
02.2016 - 10.2018
Co-Founder | Technology Consultant
Poorna Enterprise + Real IT Solutions
11.2013 - 02.2016
Quality Assurance Engineer
Prodigy Software Ltd
07.2012 - 11.2013
Education
Bachelor of Engineering - Computer Science
G H Patel College of Engineering & Technology
Vallabh Vidyanagar, India
12-2011
Skills
Solution Engineering (Presales)
Product Demonstration & PoCs
Salesforce Platform & Clouds
Technical Discovery & Solution Design
Technical Sales Strategy
CRM & ERP Integration
IT Roadmaps & Customer Journeys
Innovation Management
Cross-functional Collaboration
Trusted Advisor
Executive-level Presentations
Certification
Salesforce Certified AI Associate
Professional Scrum Product Owner II (PSPO II)
Professional Scrum Master I (PSM I)
Google Project Management Professional
Corporate Communication, Public Relations & Branding - AMA
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Spanish
Elementary
Punjabi
Limited Working
Timeline
Lead Business Analyst | Presales Consultant
Softweb Solutions Inc, An Avnet Company
10.2018 - Current
Business Analyst | Presales Consultant
Solution Analyst
02.2016 - 10.2018
Co-Founder | Technology Consultant
Poorna Enterprise + Real IT Solutions
11.2013 - 02.2016
Quality Assurance Engineer
Prodigy Software Ltd
07.2012 - 11.2013
Bachelor of Engineering - Computer Science
G H Patel College of Engineering & Technology
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Senior Technical Analyst at Softweb Solutions - An Avnet CompanySenior Technical Analyst at Softweb Solutions - An Avnet Company