Pratika Shah

I have been experience working in the restaurant since 5 years.

• Greet and seated guest, provide menu, delivered meals, ensured correct order and follow up the to maintain guest satisfaction.
• Handle payments
• Resolve customer complaints politely.
• Maintain the positive guest relationship.
• Received the positive feedback from guest.
• Assist with opening and closing duties as assigned
• Assisted servers with timely delivery of food and beverages to enhance guest satisfaction.

• Assist cashier in bagging groceries quickly and carefully.
• Return unwanted items to shelves or designated area.
• Provide excellent customer service and answer the basic question.
• Support restocking, price checks.
• Communicating effectively with team member and supervisors.
• Supported store operations by assisting with tasks such as cleaning spills, organizing displays, or retrieving carts when necessary.
• Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
• Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
• Managed returns and exchanges with focus on customer satisfaction and store policy adherence.
• Supported inventory audits, contributing to accurate stock levels and loss prevention.
• Improved team morale, leading by example and supporting coworkers during peak hours.
• Performed cash, card, and check transactions to complete customer purchases.
• Increased store loyalty by engaging customers with friendly and helpful service.
• Maintained clean and organized checkout area, contributing to positive shopping environment.
• Contributed to increased sales by offering relevant product suggestions during checkout interactions.
• Monitored store for suspicious activity and reported security concerns for prompt action.
• Managed lines effectively by directing customers to open registers or assisting them with self-checkout machines as needed.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Used POS system to enter orders, process payments and issue receipts.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
• Conducted inventory counts by adding each item in stock and documenting in computer system.