Pratiksha Patel
Pittsburgh,PA
Summary
Community-oriented individual comfortable working in high-stress situations and coordinating events. Seasoned team leader with unrelenting dedication to providing an environment that strives for excellence. Proactive, self-driven and detail-oriented team player with strong organizational skills and the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Staff Officer
US Navy Reserves
09.2021 - 07.2023
- Wrote detailed narrative reports for use in higher level briefings.
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures
- Prepared and submitted detailed reports regarding assignments and ongoing program and policy implementations
- Coordinated various workshops to enhance personnel readiness
- Collected, preserved and analyzed relevant data to shape future personnel policies
- Utilized clear communication and interpersonal skills to build relationships with stakeholders
- Built excellent rapport and working relationship with higher level staff to build trust and improve upon communication
- Provided supporting data and documents for congressional witness hearings
- Trained other peers and subordinates on personnel program managements and compliance
- Reduced process inaccuracies while investigating destructive behaviors and command climates, assisting commanding officers implement corrective processes
Operations Officer
US Navy
07.2019 - 09.2021
- Reviewed and revised standard operating procedures to incorporate employee and management feedback and streamline training processes
- Implemented processes that simplified procedures and reduced average processing time
- Coordinated with external companies to fill openings effectively, reducing critical vacancies
- Maintained constructive client and vendor relationships
- Maintained equipment at operational readiness annually
- Interfaced with department heads to establish tracking mechanisms and processes that created clear and effective information flow internally and with customers
- Coordinated and led meetings to inform management and stakeholders of operational challenges and suggested improvements
- Optimized business processes to foster operational efficiency
- Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users
- Motivated and trained employees to maximize team productivity
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions
- Compiled training materials for new employees and tracked skill development
- Conducted root cause analysis in deficient areas to identify and resolve issues
Education
MBA - Finance
National University
La Jolla, CA05.2013
Bachelor of Science - Finance
San Diego State University
San Diego, CA05.2009
Skills
- Operations Management
- Personnel Management
- Human Resources
- Operational Planning
- Accounts Payable & Receivable
- Project Planning
- Data Entry
- Program Management
- Time Management
- Project Coordination
- Microsoft Office Suite Proficiency
- Diversity & Inclusion
- Culture Change
Languages
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Staff Officer
US Navy Reserves
09.2021 - 07.2023
Operations Officer
US Navy
07.2019 - 09.2021
MBA - Finance
National University
Bachelor of Science - Finance
San Diego State University
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