Results-oriented public health professional with a strong desire to develop and refine skills in program planning, clinical research, community outreach and engagement, advocacy, and health promotion and education. Skilled in establishing meaningful connections within targeted populations to optimize outreach efforts and service delivery. Demonstrated ability to multitask effectively while keeping sight of the ultimate goal. Natural leadership qualities dedicated to cultivating a positive, collaborative, and organized work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clinical Research Coordinator II
Onsite Clinical Solutions, LLC.
02.2023 - 10.2024
Lead for 8 Phase I-IV study protocols and provided support for an additional 15 studies.
Ensure compliance with clinical trial protocol, Case report Forms, communicate effectively with the CRO and ensure scientific integrity of data.
Attended multiple SQV's, SIV's, IMV's and COV's
Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.Completed all data entry with accuracy in a timely manner.
Communicated effectively with physicians, sponsors, management team, participants and practice staff.
Obtained, processed and shipped lab specimens per protocol requirements.
Performed accountability for Investigational Product and while maintaining and documenting environmental controls.
Promoted a positive image of the facility to physicians, subjects, and sponsors.
Maintain proficiency in MS office applications, CTMS, IVRS/IWRS and EDC systems.
Collaborate with CRA to address, resolve, and close data queries in a timely manner.
Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
Enhanced patient safety by meticulously monitoring and documenting adverse events during clinical trials.
Coordinated and monitored clinical trial activities to support timely and accurate completion of studies.
Trained new team members on essential clinical research protocols and procedures, promoting a culture of continuous learning.
Developed and maintained accurate and up-to-date case report forms and source documents.
Oversaw the management of investigational product supplies, ensuring appropriate storage conditions were maintained at all times for optimal efficacy during trials.
Contributed to the successful completion of clinical trials by proactively resolving issues, mitigating risks, and meeting deadlines in a fast-paced environment.
Directed site initiation visits, establishing key partnerships with local healthcare providers to facilitate successful trial implementation.
Recruited research participants through chart reviews, advertising, and other methods as directed by a central team.
Lead Medical Assistant, Phlebotomist
Modern Medical Group
08.2022 - 02.2023
Liaised with patients and providers: managed appointments, phone reminders, and data entry; informed patients about lab results; assisted providers with patient check-in, care and procedures; obtained vitals and triaged patients.
Assisted with monitoring and treatment of patients enrolled in Suboxone Detox Program.
Documented and coded provider-patient interactions on paper and EMR system.
Collected, prepared, and processed lab specimens; assist providers in the diagnosis and treatment of patients.
Created internal procedures to develop, maintain, and implement strategic initiatives.
Promoted a positive clinic atmosphere by fostering open communication, actively participating in staff meetings, and providing constructive feedback on clinic operations.
Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
Community Health Worker
Genesis Project I Inc.
02.2021 - 03.2022
Educate patients on COVID-19 while administering COVID-19 tests and vaccinations (Pfizer & Moderna)
Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
Addressed patient concerns and provided support to vulnerable demographics.
Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
Increased awareness of available resources by organizing and participating in community health fairs and events.
Intern
Genesis Project I Inc.
06.2021 - 08.2021
Supported Grant Think Tank Team in writing and submitting 3 Grants, including 'Impact of Structural Racism and Discrimination on Minority Health and Health Disparities in Mecklenburg County'
Supported agency transition during Medicaid Reform by assisting in data input and ensuring Genesis clients have chosen a state plan.
Worked closely with functional leaders in the central office to assist with strategy and program design.
Supported business-oriented project management aiding in execution and decision support.
Engaged with Genesis Executive Team to ensure grant and Medicaid reform deadlines were met in a timely manner.
Represented Genesis in communities and on committees associated with NC Public Health, DHHS, and state medical providers.
Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
Contributed to project success by diligently performing literature reviews.
Medical Assistant
Wake Family Medicine
06.2020 - 09.2020
Liaised with 25-30 patients daily managing appointments, phone reminders, and data entry and informing patients about lab results.
Obtained vitals and triaged patients reporting findings to providers, Administered immunizations, PPD, EKG, and spirometry; phlebotomy.
Protected the privacy of patients by strictly following HIPAA regulations.
Assisted with front desk administrative duties, which included patient registration, scheduling, and updating EHRs.
Created internal procedures to develop, maintain, and implement strategic initiatives.
Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Sports Coach
Amazing Athletes
10.2019 - 06.2020
Taught 4-8 classes per day (average of 10 students of varying physical ability per class), covering fundamentals and mechanics of 10 different sports, promoting student nutrition, making physical education fun and engaging
Increased player skill levels with the implementation of targeted drills and practice sessions.
Adapted coaching style based on individual learning preferences of athletes for more effective instruction leading better understanding key concepts techniques required optimal performance.
Collaborated with other coaches to share knowledge, resources, and best practices for improved coaching strategies across various sports disciplines.
Maintained up-to-date records of athlete progressions, attendance, accomplishments, and areas needing improvement for continued growth.
Medical Assistant
Tricity Family Medicine & Urgent Care
08.2018 - 03.2019
Liaised with patients and providers: managed appointments, phone reminders, and data entry; informed patients about lab results; assisted providers with patient check-in, care and procedures; obtained vitals and triaged patients.
Administered allergy injections, immunizations, PPD, EKG, X-ray, and spirometry; phlebotomy.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Internship Resident
Novant Health Cardio-Pulmonary-Cancer Rehabilitation Program
01.2017 - 05.2017
Performed vital sign assessment; conducted ECG; supervised exercise, relaxation and educational sessions; provided resistance exercise education, nutrition assessment, lifestyle assessment; supported graded exercise testing and research.
Coordinated with exercise physiologists, nurses and dietitians to discuss applications of medical and exercise therapy; observed heart catheterization with intervention and coronary artery bypass grafting and nuclear stress testing.
Collaborated with care team to develop assessment and treatment plans.
Utilized effective communication skills when interacting with diverse populations, including residents with varying cognitive abilities.
Education
Master of Public Health - Physical Activity & Nutrition
University of North Carolina At Charlotte
Charlotte, NC
05.2022
Emergency Medical Technician Training -
Durham Technical Community College (Duke Campus)
Durham, NC
12.2017
Bachelor of Science - Exercise Science
University of North Carolina at Charlotte
Charlotte, NC
05.2017
Skills
MS Office Suite
Stata-16
Canva
Prezi
Grant writing
EMR/EHR (E-Clinical Works, Advanced MD)
Electronic Data Capture (EDC)
Leadership skills
Problem-Solving
Health Promotion and Education
Certification
IATA, 2023
GCP, 2023
Phlebotomy, 08/22
EMT, 05/18
American Heart Association Basic Life Support, 02/20-02/22
Research
Fayetteville Gastroenterology Associates, Fayetteville, NC, Research Assistant, 05/15 - 08/15, Published Research Study, Endoscopic Ultrasound (EUS) Findings of Chronic Pancreatitis in Patients Presenting with Diarrhea and Low Fecal Elastase Levels (FE), Gastroenterology Endoscopy, Volume 83, Issue 5, AB354., Learned basic SAS and Endnote software in order to replicate and reorganize existing study data
UNCC Diabetes Research Program, Charlotte, NC, Research Assistant; Independent Study, 03/16 - 12/16, Conducted study on randomized double leg isometric contractions and tested against blood glucose levels, Operated isokinetic dynamometer and related software to monitor subjects' ongoing exercise levels during study
Timeline
Clinical Research Coordinator II
Onsite Clinical Solutions, LLC.
02.2023 - 10.2024
Lead Medical Assistant, Phlebotomist
Modern Medical Group
08.2022 - 02.2023
Intern
Genesis Project I Inc.
06.2021 - 08.2021
Community Health Worker
Genesis Project I Inc.
02.2021 - 03.2022
Medical Assistant
Wake Family Medicine
06.2020 - 09.2020
Sports Coach
Amazing Athletes
10.2019 - 06.2020
Medical Assistant
Tricity Family Medicine & Urgent Care
08.2018 - 03.2019
Internship Resident
Novant Health Cardio-Pulmonary-Cancer Rehabilitation Program
01.2017 - 05.2017
Bachelor of Science - Exercise Science
University of North Carolina at Charlotte
IATA, 2023
GCP, 2023
Phlebotomy, 08/22
EMT, 05/18
American Heart Association Basic Life Support, 02/20-02/22
Master of Public Health - Physical Activity & Nutrition
University of North Carolina At Charlotte
Emergency Medical Technician Training -
Durham Technical Community College (Duke Campus)
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