Praty Singh

• Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
• Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
• Evaluated employee performance routinely through constructive feedback which contributed towards professional growth and development.
• Managed staff schedules and maintained adequate coverage for all shifts.
• Handled client inquiries promptly and professionally, fostering excellent rapport and driving repeat business.
• Maintained accurate records of event details, client communications, and financial transactions to ensure seamless organization and execution.
• Motivated staff to perform at peak efficiency and quality.
• Ensured compliance with safety regulations, maintaining a safe working environment for both staff and guests.
• Managed staff scheduling, resulting in reduced labor costs and improved team efficiency.
• Enhanced guest satisfaction by overseeing banquet operations and ensuring smooth execution of events.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
• Collaborated with culinary teams to design customized menus, meeting the specific needs of clients and guests.
• Resolved customer complaints effectively, turning potentially negative experiences into opportunities for improvement.

Director Of Operations of Two Locations Mint Restaurant & Pearl Banquet Currently & i Love Working For Amazon

• Achieved team goals through formalized training plans, coaching, and performance management.
• Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
• Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular auditschecks.
• Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
• Drove revenue growth through the identification of new market opportunities and the expansion of existing products/services offerings.
• Analyzed business operations and implemented strategies to improve operational cohesiveness.
• Improved operational efficiency by streamlining processes and implementing innovative solutions.

• Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
• Reduced shipping errors by meticulously checking orders against packing slips before dispatching packages.
• Expedited order processing time with proficient use of warehouse management software and scanning equipment.
• Prepared packages for shipment while adhering to carrier guidelines, resulting in reduced damages and returns due to improper packaging.
• Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
• Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
• Maintained a safe working environment by adhering to safety protocols and promptly reporting any hazards or incidents.
• Improved overall warehouse cleanliness through regular maintenance of workstations, conveyor belts, and storage areas.
• Collaborated effectively with team members for seamless coordination during high-volume periods, ensuring timely order completion.
• Picked and packed order items.
• Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.

• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
• Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
• Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
• Verified prepared food met standards for quality and quantity before serving to customers.
• Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
• Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
• Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
• Tracked daily sales transactions and invoices for accurate and updated financial reporting.
• Maximized quality assurance by completing frequent line checks.

• Loaded and unloaded materials onto and off of trucks for fast shipment.
• Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
• Assisted in receiving, stocking and distribution of merchandise.
• Maintained clean, orderly work environment free of hazards.
• Reduced order processing times with streamlined picking, packing, and shipping procedures.
• Assembled pallets and crates for secure transportation of materials.
• Verified quantity and description of materials received by checking merchandise against packing list.
• Shipped material and performed boxing, packing, labeling, and preparation of related documents.