- Delivered accurate migration support for employer pharmacy benefit plans by aligning RxClaim configurations with MyPBM requirements.
- Produced requirements documentation and facilitated implementation discussions to enable development teams to address plan rules, workflow changes, and functional updates.
- Validated migrated plans in UAT, analyzed loading errors, refined requirements, and confirmed fixes resolved configuration issues across end-to-end plan migration lifecycle.
- Conduct requirement-gathering sessions with managers and business stakeholders to understand plan configurations, business rules, and expected functionality.
- Analyzed existing plan configurations in RxClaim and translated business requirements into functional requirements for the development team.
- Document requirements, business rules, workflows, and expected system behavior for developers and testing teams.
- Work closely with developers throughout the implementation process to clarify requirements, answer questions, and validate that the solution meets the business needs.
- Assisted in the plan extraction and migration process by extracting plan-related data using clinical tools and transferring files to the UAT environment through FileZilla.
- Coordinate the loading of plan data into the myPBM UAT environment and monitor the results.
- Perform functional testing and validation in UAT to verify that migrated plans are configured correctly and function according to the documented requirements.
- Analyze validation and migration errors generated during the plan-loading process, identify the underlying business or configuration issue, and determine the required changes.
- Create or refine requirements based on validation errors and work with developers to implement fixes.
- Retest the updated functionality in UAT and validate that the issues have been resolved successfully.
- Supported migration lifecycle from requirement gathering to UAT testing, ensuring seamless transition through documentation, development, plan extraction, data loading, validation, defect analysis, and fixes.
Overall, my role serves as a bridge between the business, plan configuration, and development teams, ensuring that employer-specific pharmacy benefit plans are accurately understood, migrated, configured, and validated in myPBM.