Hi, I’m
Praveen Divatar
New Orleans,LA
Summary
Dedicated and customer-focused hospitality professional with over 3 year of hands-on experience in Food & Beverage service at a 5-star luxury resort. Skilled in delivering high-quality guest service, working flexible schedules, and communicating effectively in fast-paced environments. Looking to contribute strong hospitality and service skills to a dynamic team.
Overview
3
years of professional experience
4
years of post-secondary education
Work History
Tujagues restaurant
Front of House Server
03.2024 - Current
Job overview
- Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests.
- Maintained a clean and inviting dining area, contributing to a pleasant atmosphere for guests.
- Assisted in training new Front of House Servers, fostering teamwork and improving overall service quality.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Answered customers' questions, recommended items, and recorded order information.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Inspected dishes and utensils for cleanliness.
- Checked guests' identification before serving alcoholic beverages.
Hotel Monteleone
Front Server
06.2024 - 06.2025
Job overview
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Adhered to all restaurant policies regarding sanitation, safety standards, and uniform guidelines consistently throughout employment tenure.
- Supported the bar staff by assisting with drink preparation and restocking supplies as needed.
- Maintained a clean and organized front-of-house area, ensuring a pleasant dining experience for guests.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Inspected dishes and utensils for cleanliness.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Prepared tables promptly after guest departure, allowing for efficient table turnover during high-volume periods.
- Checked guests' identification before serving alcoholic beverages.
- Contributed to a positive work environment by maintaining open communication lines with team members and management.
The Lalit Golf & Spa ResortGoa
Front Server
11.2022 - 02.2024
Job overview
- Delivered exceptional service to guests in a fine dining and banquet environment.
- Assisted in setting up dining areas, taking orders, and ensuring timely food and beverage delivery.
- Collaborated with team members to provide smooth and seamless guest experiences.
- Adhered to hygiene and safety standards set by the hospitality group.
- Developed strong knowledge of the menu and ingredients, enabling accurate recommendations for guests with dietary restrictions or allergies.
- Supported the bar staff by assisting with drink preparation and restocking supplies as needed.
- Resolved customer complaints professionally and efficiently, resulting in increased customer retention.
- Maintained a clean and organized front-of-house area, ensuring a pleasant dining experience for guests.
- Processed payments accurately, utilizing various forms of payment methods while maintaining strict cash handling procedures.
- Contributed to a positive work environment by maintaining open communication lines with team members and management.
- Prepared tables promptly after guest departure, allowing for efficient table turnover during high-volume periods.
- Assisted in training new front servers, leading to an overall improvement in team performance.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
Gesto Culinary And Hospitality Academy
Bsc from Hospitality Management
05.2015 - 11.2018
Skills
- Excellent Communication
- Flexible Schedule Management
- Hospitality & Guest Service
- Team Collaboration
- Attention to Detail
- Food & Beverage Service
Timeline
Front Server
Hotel Monteleone
06.2024 - 06.2025
Front of House Server
Tujagues restaurant
03.2024 - Current
Front Server
The Lalit Golf & Spa Resort
11.2022 - 02.2024
Gesto Culinary And Hospitality Academy
Bsc from Hospitality Management
05.2015 - 11.2018
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