Windows
Praveen Kumar
Change And Release Management
Bengaluru,KA
Summary
Talented professional considered knowledgeable and dedicated problem solver. Brings 13 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
7
7
Certificates
Work History
Product Release Manager
DELL TECHNOLOGIES
Bengaluru, KA
04.2019 - Current
- Coordinated scheduled releases and updates.
- Created presentations and infographic for platform release enhancement communications.
- Collaborated with Developers, Quality assurance team members and Product managers
- Planned and orchestrated end-to-end release deployment activities
- Collected, modeled and analyzed data in order to make proactive adjustments to plans and meet all milestones.
- Adhered to internal release development guidelines and processes to mitigate liabilities and align with business goals.
- Collaborated with software development product departments to align engineering efforts towards prescribed release schedule deadlines.
- Managed release validation through development, testing and production phases.
- Oversaw deployment of operating system patches, security improvements and hardware compatibility updates.
- Arranged meetings with external organizations and individuals, enabling parties to meet and discuss deployment plan and activities.
- Responded to emergent issues in production releases to quickly iterate and remediate weaknesses in subsequent releases.
- Operated under Waterfall and Agile frameworks to efficiently organize and carry out project tasks.
- Managed simultaneous and multiple releases across various platforms and within diverse portfolios of 15 Applications and 25 Products.
Resource Deployment Manager
DELL EMC
Bengaluru, KA
03.2013 - 04.2019
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Obtained needed resources by strategically negotiating with stakeholders and outside suppliers.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Adhered to budget requirements with excellent planning and consistent expense monitoring.
- Built successful project plans covering objectives, resources and staffing to meet schedules.
- Maintained open communication by presenting regular updates on project status to stakeholders.
- Reported regularly to managers on project budget, progress and technical problems.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Maintained energy and enthusiasm in fast-paced environment.
- Worked with customers to understand needs and provide excellent service.
Change Manager
ATOS INDIA PVT LTD
Bengaluru, KA
11.2009 - 04.2013
- Identified impacted parties, business partners and resources required for planned changes.
- Participated in high-level change management strategic planning, incorporating input from stakeholders, internal support staff and external factors.
- Proactively developed and proposed changes increasing productivity, compliance and other positive indicator metrics.
- Reviewed historical documentation to discern trends in operational metrics, informing future decisions on operational changes and potential improvements.
- Orchestrated cross-functional meetings to coordinate change management strategy implementation across divisional leadership roles.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Developed and delivered change management support documentation and manuals.
- Designed post-adoption continuity plans to provide smooth operational resumption following major changes.
Education
Bachelor of Computer Applications - Computer And Information Sciences
BANGALORE UNIVERSITY
Bengaluru, KA 06.2006 - 07.2009
Skills
Project Management
Certification
Microsoft Certified Systems Engineer (MCSE)
Software
Linux
SAP Propel
ServiceNow
Unicenter Servicedesk
Confluence
SAN, NAS, Backup solutions
Microsoft TFS
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