Praveen Puchala
Elkridge,MD
Summary
Goals: To better myself as a human being, thus expanding my capabilities as a Distinguished Engineer. I'm always looking for a challenge that affords me the opportunity to make a difference while learning something new.
I bring more than 20 years of Progressive Experience in Infrastructure, Cybersecurity and DevSecOps.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Cloud Solution Architect - Cybersecurity
Microsoft
07.2019 - Current
- Customer Interfacing role with strong Experience in Purview Information Protection, Microsoft Defender, Data Loss Prevention, Data compliance, Sentinel and Intune
- Dealt with more than 300 customers and delivered Purview/AIP workshops around 150 times Including Defender, Information Protection and Data Loss Prevention
- Working with multiple stake holders including PM, Account team and CSAM etc
- Having aptitude for analytical thinking, disciplined problem solving, and data analysis skills used to identify the root cause of issues
- Witnessed how purview shaped up in the last few years including Azure Information Protection journey since several years
- Demonstrating Security and Purview AI capabilities to customers and catching up with latest updates.
Senior Messaging Engineer
DLA Piper
07.2017 - 06.2019
- Working on Level 3 and Level 4 engineering and operational activities with respect to Microsoft Exchange, Skype for Business, Email gateway (Cisco IronPort), Archiving (Enterprise Vault) and Mobile Device Management
- Advanced PowerShell script using EWS (Exchange Web Services) and C#
- Migrating Email Platform (Exchange 2010, Enterprise Vault and MDM) to Office 365
- Engineering activities such as planning, implementing, scaling and designing
- Operational activities such as troubleshooting and working with users and the other stakeholders to fix the production issues
- Efficiently using Exmon, Jetstress and Logparser, Snooper, Cls logger and fiddler tools
- DKIM, DMARC, SPF, TLS and Address Rewriting
- Supporting and Managing 10,000 plus mailboxes across the globe and providing value added services and performing Risk assessment
- Actively Involved in Skype for business planning, design and implementation for DLA Piper and successfully completed
- Managing Cisco Email Security Appliance and Mimecast Email gateways.
Senior System Administrator
Presence Health
09.2015 - 07.2017
- Exchange Server Administration/Email Administration which consists of 30,000 plus mailboxes
- Writing PowerShell, Python and Providing Value added services
- Creating Advanced PowerShell Scripts using EWS/Managed API to meet business/user requirements
- Lync Server 2013/Skype for business Administration
- Managing Email gateway and Email Archiving, Threat Management Gateway
- Incident Management, Troubleshooting, E-Discovery.
Senior Consultant - Infrastructure Management Services
Infosys
04.2013 - 09.2015
- As a Messaging Engineer, worked on Exchange 2010,2013, Lync Server 2010, Active Directory, Cisco Ironport, Blackberry, Windows Server 2008 and 2012, Reverse Proxy
- Implemented Automatons in Messaging Platform (Exchange, Blackberry, Windows Server 2008 and Lync) using PowerShell and Provided Value added services to clients
- Won Bravo and Customer Excellence Award.
Senior Engineer - Server Management
Wipro
09.2011 - 03.2013
- Supporting huge and complex setup which consists of AD, Exchange, Lync, VMware, Citrix, Blackberry, Iron port, Websense
- Primary Skills: Exchange 2010, Lync 2010, Active Directory 2008, Enterprise vault, Windows PowerShell scripting
- Secondary Skills: Blackberry Server, Iron port, File and Print Server
- Tools: Remedy Support tool
- Working on Change, Problem, Incident Management, SR tickets
- Preparing SOP Documents.
Technical Support Engineer
Splendid Pixels Solutions
12.2006 - 08.2011
- Windows Server Level: Basic - Windows Server OS - Installation, Configuration, Administration and Troubleshooting
- Application Installation and Application support on Servers
- Backup and Recovery - Configuration and Maintenance
- Advanced - Managing and Maintaining Physical and Logical Devices
- Managing Users, Mailboxes, Computers and Groups using AD and Exchange 2003/2007
- Managing and Maintaining Access to Resources
- Configuration of monitoring and reporting functions
- Installing, Configuring and Troubleshooting of hosted services and roles such as: Domain Controller/AD, DNS, Exchange, DHCP, IIS (6.0 and 7.5), OCS, Virtual Server
- Updating Servers with latest Patches and Hotfixes
- Windows Client Level: Basic - Windows Client OS - Installation, Configuration and Troubleshooting
- Application Installation and client-level Troubleshooting
- Business Desktop Deployment and MS Outlook Troubleshooting
- Advanced - Hotfix Packaging for both the OS and the Applications
- Securing the Client
- Virtual Machine Installation and Troubleshooting.
Freelancer
Freelancer
02.2004 - 12.2006
- Setting up Infrastructure to small businesses
- Implementing and maintaining infrastructure management as well as in helping small businesses to efficiently use their networks; ensuring that the design of an organization's computer site allows all of the components, including Servers, clients, the network, and operating system, software, to fit together and work properly
- Also monitor and adjust the performance of existing networks and continually survey the current computer site to determine future network needs.
Education
Bachelors of Engineering Degree - Information Technology
Jawaharlal Nehru Technological University
Skills
- Security, Identity and Compliance
- Defender, Sentinel
- Purview Information Protection and Governance
- Security Copilot and M365 Copilot
- Intune and Conditional access policies
- Cloud Architecture design
- Microsoft 365
- Azure Cloud
- PowerShell, Python
- DevSecOps
Certification
- Microsoft Certified IT Professional - Microsoft
- Microsoft Certified Technology Specialist (Exchange and Active Directory) - Microsoft
- Change Management - Harvard Business Publishing
- Customer Focus - Harvard Business Publishing
- Delegating - Harvard Business Publishing
- Difficult Interactions - Harvard Business Publishing
- Global Collaboration - Harvard Business Publishing
- Innovation and Implementation - Harvard Business Publishing
- Leading and Motivating - Harvard Business Publishing
- Time Management - Harvard Business Publishing
- Budgeting - Harvard Business Publishing
- Business Case Development - Harvard Business Publishing
- Business Plan Development - Harvard Business Publishing
- Microsoft Certified Messaging Professional (Exchange 2010 and Exchange 2013) - Microsoft
- Microsoft Certified Solutions Expert: Office 365 - Microsoft
- Microsoft Certified Solutions Associate: Office 365 - Microsoft
- Azure Administrator Associate - Microsoft
- Microsoft Certified Trainer (MCT) - Microsoft
- Accessibility in Action - Microsoft
- Instructor Recognition - 10 Classes Delivered
- Instructor Recognition - 75 Students Reached
- Instructor Recognition - 100 Students Reached
- Instructor Recognition - 25 Classes Delivered
- Microsoft Certified Azure Security Engineer - Microsoft
- Instructor Recognition - 50 Classes Delivered
- Instructor Recognition - 250 Students Reached
- Microsoft Certified: Azure Solutions Architect Expert - Microsoft
- AZ-305: Designing Microsoft Azure Infrastructure Solutions - Microsoft
Locations
Washington DC-Baltimore Area
Awards
- Bravo Award
- Most Valuable Player
Timeline
Senior Cloud Solution Architect - Cybersecurity
Microsoft
07.2019 - Current
Senior Messaging Engineer
DLA Piper
07.2017 - 06.2019
Senior System Administrator
Presence Health
09.2015 - 07.2017
Senior Consultant - Infrastructure Management Services
Infosys
04.2013 - 09.2015
Senior Engineer - Server Management
Wipro
09.2011 - 03.2013
Technical Support Engineer
Splendid Pixels Solutions
12.2006 - 08.2011
Freelancer
Freelancer
02.2004 - 12.2006
Bachelors of Engineering Degree - Information Technology
Jawaharlal Nehru Technological University
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