Summary
Overview
Work History
Education
Skills
Websites
Certification
Projects
Timeline
Generic

PRAVEENA MADDALI

Summary

Detail-oriented and process-driven QA Engineer with a solid foundation in software testing principles and hands-on expertise in test automation. Proficient in designing and executing automated test scripts using Selenium WebDriver, Java, and TestNG, and performing API validation with Postman. Currently honing skills through an intensive technical mentorship program. My background as a ServiceNow Certified System Administrator provides a unique perspective on rigorous quality assurance and validation within complex enterprise platforms. Eager to apply a strong technical and analytical mindset to ensure the delivery of high-quality software.

Overview

14
14
years of professional experience
1
1
Certification

Work History

QA Engineer Trainee (via Tech Mentorship Program)

Comerica Bank
11.2024 - Current
  • Selected for a highly competitive internal technology upskilling program, focusing on QA engineering and test automation.
  • Develop and maintain automated test scripts for web applications using Selenium WebDriver, Java, and TestNG.
  • Perform API testing and validation using Postman to ensure data integrity and backend functionality.
  • Actively participate in building a data-driven automation framework, implementing the Page Object Model (POM) design pattern.
  • Collaborate with senior engineers on CI/CD pipeline integration using Jenkins for automated regression suites.

Front Office Specialist

Walmart
06.2024 - 12.2024
  • Processed a high volume of daily transactions with 99.9% accuracy, demonstrating meticulous attention to detail directly applicable to test validation.

ServiceNow Administrator (with a focus on Quality Assurance)

Smarteg Solutions LLC
11.2020 - 01.2024
  • Configured and customized ServiceNow ITSM modules (Incident, Change, Problem Management), applying a quality-first approach to all deployments.
  • Developed and executed test cases for platform upgrades, new workflows, and integrations to ensure system stability and performance.
  • Utilized JavaScript for basic scripting and automation of business rules and client scripts.
  • Collaborated with stakeholders to gather requirements and implement solutions aligned with ITIL best practices.

Assistant Manager

Karur Vysya Bank
05.2011 - 04.2019
  • Supervised a team of 5, overseeing branch operations and compliance with strict financial regulations.
  • Analyzed financial data and processes to identify inefficiencies, implementing new procedures that reduced operational errors by 15%.

Education

Bachelor of Commerce -

Bharat University
Chennai, TamilNadu

Skills

  • Selenium WebDriver
  • Cucumber
  • TestNG
  • Jenkins
  • Postman
  • Swagger
  • Java
  • Functional Testing
  • Regression Testing
  • API Testing
  • UI Testing
  • Integration Testing
  • UAT
  • Smoke Testing
  • ServiceNow
  • Agile
  • Scrum
  • ITIL
  • Jira
  • Defect Triage
  • Bug Tracking
  • Test Case Design
  • GitHub
  • Maven
  • Gradle

Certification

  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Application Developer (CAD)
  • AWS Cloud Practitioner
  • ITIL 4 Foundation
  • AST
  • QA API Testing

Projects

Test Automation Framework, Engineered a data-driven test automation framework using Selenium WebDriver, Java, TestNG, and Maven., Implemented the Page Object Model (POM) design pattern to create a scalable and maintainable code structure., Configured Jenkins for continuous integration to schedule and run automated test suites. API Testing Suite, Created a comprehensive collection in Postman to validate REST API endpoints., Wrote scripts to automate data setup and teardown within API workflows.

Timeline

QA Engineer Trainee (via Tech Mentorship Program)

Comerica Bank
11.2024 - Current

Front Office Specialist

Walmart
06.2024 - 12.2024

ServiceNow Administrator (with a focus on Quality Assurance)

Smarteg Solutions LLC
11.2020 - 01.2024

Assistant Manager

Karur Vysya Bank
05.2011 - 04.2019

Bachelor of Commerce -

Bharat University
PRAVEENA MADDALI