Praveena Ravichandran
Austin,TX
Summary
IT professional with 11+ years of experience in Splunk Enterprise, Splunk Observability, Splunk ITSI, SQL Server, and data analysis. Expertise in designing, developing, testing, implementing, and supporting enterprise data warehouses. Proven track record of leading the design and implementation of complex Splunk solutions for large-scale enterprise environments. Skilled in performance tweaking and optimization to ensure efficient data processing and search capabilities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Technical Lead
Wipro Limited
05.2022 - Current
- Implemented and configured Splunk Observability to monitor system performance, leading to a 30% reduction in incident response time.
- Developed custom dashboards to visualize application metrics and logs, enhancing visibility across the tech stack.
- Played a major role in understanding the logs, server data, and brought insight into the data for the users.
- Being the creator and owner of the application known as Knowledge Object Overview, which keeps track of how well all knowledge objects used in the Splunk environment are performing.
- Collaborated with development teams to integrate APM features, improving application performance and user experience.
- Created alerts and automated workflows based on performance thresholds, resulting in proactive issue resolution.
- Offering solutions and strategic recommendations to the clients based on industry standards and business goals.
- Creation of Entities, KPIs, Services, Service dependencies, and Glass Tables in the Splunk ITSI environment.
- Worked as a Splunk Admin for creating and managing app, creating users, roles, and permissions to knowledge objects.
- Created user interfaces that will allow customers to manage their own Splunk instances.
- Troubleshoot Splunk server and forwarder problems.
- Standardize Splunk forwarder deployment, configuration, and maintenance in Linux and Windows platforms.
- Developing all the config files to integrate the logs and data structure.
- Collaborate with other internal teams, such as Engineering, Security, and Compliance, etc.
- Build, customize, and deploy Splunk apps as per internal customer needs.
- Create data retention policies and perform index administration, maintenance, and optimization.
- Develop and maintain production-quality dashboards, custom views, saved searches, alerts, macros, event types, and tags for Splunk Operations and for other clients as per their requirements.
- Assist internal users of Splunk in designing and maintaining production-quality dashboards and arrange necessary trainings to Splunk internal customers.
- Design core scripts to automate Splunk maintenance, upgrades, and alerting tasks.
- Knowledge about Splunk architecture and various components (indexer, forwarder, search head, deployment server), Heavy and Universal forwarder, License model.
Advisory Technical Services Specialist
IBM India Private Limited
04.2021 - 05.2022
- Serving as a point of contact between the business and development team
- Investigate problems and find patterns and the underlying causes and deliver solutions on deadlines
- Work with the stakeholders to understand the concerns, risks and issues and setting the alert thresholds
- Analyzing the data and removing duplication to avoid false alerts
- Perform aggregation of alerts
Senior Engineer
AstraZeneca
07.2020 - 04.2021
- AstraZeneca is a global, science-led biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines, primarily for the treatment of diseases in three therapy areas - Oncology, Cardiovascular, Renal & Metabolism, and Respiratory & Immunology.
- Creation of Entities, KPIs, Services, and Glass Table in Splunk ITSI Environment.
- Experienced in configuration of Splunk Server and reports and Dashboard's manager scheduling. Standardize Splunk forwarder deployment, configuration, and maintenance in Linux and Windows platforms.
- Design, support, and maintain the Splunk infrastructure in a highly available configuration.
- Created user interfaces that will allow customers to manage their own Splunk instances.
- Troubleshoot Splunk server and forwarder issues.
Senior Associate
Cognizant Technologies
01.2020 - 07.2020
- Worked with third party application, hosting and CDN providers to integrate data feeds to a centralized Splunk platform
- Collaborate with other internal teams such as Engineering, Security, and Compliance etc
- Troubleshoot Splunk indexers, search heads and forwarder problems
- Leverage programming skills in Perl or Python to automate various aspects of the Splunk environment
- Monitor the Splunk infrastructure for capacity planning and optimization
Executive
Tata Consultancy Services Pvt. Ltd.
11.2017 - 01.2020
- Have been working as both Splunk admin and developer helping the clients to setup an infrastructure to monitor more than 3.8K hosts
- Standardize Splunk forwarder deployment, configuration and maintenance in Linux and Windows platforms
- Build, customize and deploy Splunk apps as per internal customer needs
- Create data retention policies and perform index administration, maintenance and optimization
- Develop and maintain production quality dashboards, custom views, saved searches and alerts for Splunk Operations and for other clients as per their requirements
- Integrate and migrate Data from various Data source to Splunk Data Storage
- Worked as Splunk Environment Lead and Taken care of all dashboards and configurations
Executive
Tata Consultancy Services Pvt. Ltd.
08.2015 - 10.2017
- Developing Pyramid tool for Headcount reports of IT IS using macro-VBA and taking care of unit wise reports
- Understanding client’s business requirements and Expectations
- Part of 3-member development team instrumental in developing multiple automation tools & applications for enhancing & improving HR efficiency
- In this capacity, I am part of following digitization & automation projects
- Integrated Project Analyzer (IPA)
- Promotion Eligibility Analyzer (PEAT)
- ARA (Attrition Risk Analyzer)
- Distribution Unit Tagging
- HR Validation for senior resources and providing intervention to develop their leadership skills - Leadership review management (LRM)
Associate
Tata Consultancy Services Pvt. Ltd.
06.2011 - 07.2015
- Supporting to DEG Group to implement the internal audit process
- This in a way helps to enhance customer satisfaction and good business results
- Also helps the project to face the external audit with minimum period of notification from customer
- Follow ups for ACG, DAG (Mode- Mails
- Calls)
- Scheduling the Audit in TQAS
- Tracking of Audit Status and report status daily
- TQAS Updates (changing auditor name, audit date, update audit completion date, audit report uploading, cross auditor, etc.)
- Follow up mails for NCR closure and Audit effectiveness Feedback
- Assigning Auditors when Auditor backlogs
- Sending Weekly Dashboard based on project vertical wise to ACM (Audit compliance manager)
- Sending daily & weekly basis IPMS, RAG, Open Issues, DPCA and Robo tool for UMP metrics reports to Delivery Assurance Group
- PSU Dashboard (Project start up) based on DU wise and circulation of Overdue and Due to all the units to complete the PSU on time (30 days from the project creation)
- Quarterly audit schedule database, Auditor pool in file server as well as in TQAS
- Updating the iQMS Wiki page in Content server using HTML codes
- Site creations and access controls in Knowmax
Education
MCA -
GSS Jain College
Chennai01.2011
BCA -
Madras University
Chennai01.2007
Diploma in Information Technology -
Govt Polytechnic college
Chennai01.2004
10th -
Chennai Port Trust school
Chennai01.2001
Skills
- SQL Server
- MySQL
- Oracle
- SPLUNK Enterprise
- Splunk Cloud
- Splunk Observability
- Windows
- Linux
- AWS
- Microsoft Excel
- Word
- Power Point
- Outlook
Disclaimer
I hereby declare that all the above information is true to the best of my knowledge.
Personal Information
- Father's Name: Mr. A.Ravichandran
- Gender: Female
- Marital Status: Married
Certification
- Splunk Enterprise Certified Admin - Cert-363444
- Splunk Core Certified Power User - Cert-302459
- AWS Cloud Practitioner Certification
Languages
English
Full Professional
Tamil
Native/ Bilingual
Timeline
Technical Lead
Wipro Limited
05.2022 - Current
Advisory Technical Services Specialist
IBM India Private Limited
04.2021 - 05.2022
Senior Engineer
AstraZeneca
07.2020 - 04.2021
Senior Associate
Cognizant Technologies
01.2020 - 07.2020
Executive
Tata Consultancy Services Pvt. Ltd.
11.2017 - 01.2020
Executive
Tata Consultancy Services Pvt. Ltd.
08.2015 - 10.2017
Associate
Tata Consultancy Services Pvt. Ltd.
06.2011 - 07.2015
MCA -
GSS Jain College
BCA -
Madras University
Diploma in Information Technology -
Govt Polytechnic college
10th -
Chennai Port Trust school
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