PRAVEENA KUMARI MALLELA
Nashville,TN
Summary
Chemistry Professional with restaurant and classroom management background. Proven experience on general operations management, staff development and training and inventory control. Highly skilled at motivating students and staff members through positive encouragement and reinforcement of concepts via interactive instruction and observation. Successful in applying techniques to promote overall health and wellness.
IMMEDIATE VALUE OFFERED: Quality Control | Emergency Procedures | Time Management | Parent Communication | Customer Service | Mathematics | Restaurant Operations | Service and Safety Standards | Daily Operations and Activities | Performance Reviews | Action Plans | Child Care | Student Learning | Classroom Management
Overview
5
5
years of professional experience
Work History
Restaurant Manager
Randle
Nashville, TN
03.2021 - 09.2021
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Purchased adequate quantities of food, beverages, equipment, and supplies.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Oversaw front-of-house personnel to maintain adequate staffing and minimize overtime.
- Carefully interviewed, selected, trained and supervised staff.
- Actively participated in ongoing customer service programs.
- Managed over 200-250 customers per day and was part of increasing sales by 20% as Restaurant Manager
Day Care Teacher
AOMF
Nashville, TN
06.2020 - Apr2021
- Work with teaching staff to evaluate individual progress and recommend appropriate learning plans
- Analyze, construct and calculate daily accounting records, including payroll and sales transactions
- Work developing curriculum for students in various subjects: primarily social science and mathematics
- Demonstrate patience and understanding while managing difficult behaviors to maintain conducive learning environment in classroom
- Encourage development of children's self-control by utilizing classroom management and modeling techniques
- Work in team environment with direct accountability for coordinating safety and daily activities
- Participate in regularly scheduled conferencing sessions, staff meetings, parent meetings, parent-caregiver conferences, and other meetings as directed
- Supervise children in recreational activities and prepared attendance records
- Organize and lead activities designed to promote physical, mental, and social development.
- Developed age-appropriate activities and programs for children 8 Months to 5 years old
Restaurant Manager
Grabagreen
Nashville, TN
09.2018 - 03.2020
- Directed day-to-day operations involving financial management, revenue growth, opening/closing, weekly schedules, monitoring restaurant/bar, supervising monthly inventory, and management of personnel in a customer service atmosphere. Increased sales by 10% with good communication skills.
- Monitored individual job performance; coached employees on areas of opportunity and provided recognition for outstanding guest service
- Assumed full responsibility in overseeing all aspects of restaurant operations encompassing cash monitoring, efficiency training, and customer relations
- Monitor safety and sanitation of restaurants through execution of food safety and restaurant safety standards
- Provided personnel support including hiring, performance reviews, conflict resolution, corrective and disciplinary actions, and terminations
- Achieved restaurant operational objectives by contributing information and recommendations to strategic plans and reviews, preparing and completing action plans.
Daycare Teacher
CFCC
Nashville, TN
01.2014 - 01.2015
- Oversaw 14-children per day
- Developed age-appropriate activities and programs for each student
- Applied play-based strategies, including crafts and games, to provide diverse approaches to learning
- Additional experience includes volunteer roles at Presbyterian Church of South India, focusing on Women's Discipleship Program and counseling
- Participated in short-term mission trips to Mexico and India, small group ministry at Jackson State University, volunteering as Research Assistant at University of Mississippi Medical Center and church activities working with children, church building maintenance, and English translation.
Volunteer
Covenant Family Childcare
Nashville, TN
Jun2013 - Jan2013
- Helped organize and manage events and projects
- Managed over 200-250 customers per day and helped in increasing sales by 20% as a Restaurant Manager.
- Helped program leaders with administrative support duties
- Assisted with special events and programs
- Volunteered with groups and organizations to help make measurable differences for program recipients
High School Tutor
Sri Sai Tutoring Centre
Nellore, Andhra Pradesh
01.2010 - 01.2012
- Developed students with continuous systematic lessons geared towards imparting knowledge to the students.
- As an act of knowledge Understood the specific needs of each student as different students have their unique needs.
- Made recommendations to Students on what materials to buy to increase their permanence in their studies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses
- Collaborated with parents to develop appropriate tutoring lessons
- Helped students prepare for tests and exams by providing guidance, motivation and encouragement
Call Center Agent
Soft Logics Company
Tamilanadu, Chennai, India
01.2010 - Mar2010
- Managed large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
- Seize opportunities to upsell products when they arise.
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our call center database in a comprehensible way.
- Frequently attend educational seminars to improve knowledge and performance level.
- Helped the company in bringing many customers to be part of their sales.
- Recommended products to customers, thoroughly explaining details
- Researched and evaluated suppliers and vendors based on quality, price, selection, availability and distribution capabilities
- Reached out to customers after completed sales to suggest additional service or product purchases
Education
Bachelor's - Biotechnology
M.S.R. Degree College
India06.2009
Certified in English As Second Language -
Jackson State University
India2013
MS - Advanced Analytical Chemistry
Jawahar Bharathi Degree And PG University
India06.2012
Master of Science - Advanced Analytical Chemistry
VS University
India06.2012
MBA - Healthcare Administration
Trevecca Nazarene University
Nashville, TN12.2022
Ph.D. - Advanced Analytical Chemistry
Jackson State University
Jackson, MSSkills
- Volunteer Recruitment
- Adaptability and Dependability
- Community Service
- MS Office
- Teamwork and Collaboration
- Computer Skills
- Educational Material Development
- Financial Control Administration
- Organizational and Planning Skills
Timeline
Restaurant Manager
Randle
03.2021 - 09.2021
Day Care Teacher
AOMF
06.2020 - Apr2021
Restaurant Manager
Grabagreen
09.2018 - 03.2020
Daycare Teacher
CFCC
01.2014 - 01.2015
High School Tutor
Sri Sai Tutoring Centre
01.2010 - 01.2012
Call Center Agent
Soft Logics Company
01.2010 - Mar2010
Volunteer
Covenant Family Childcare
Jun2013 - Jan2013
Bachelor's - Biotechnology
M.S.R. Degree College
Certified in English As Second Language -
Jackson State University
MS - Advanced Analytical Chemistry
Jawahar Bharathi Degree And PG University
Master of Science - Advanced Analytical Chemistry
VS University
MBA - Healthcare Administration
Trevecca Nazarene University
Ph.D. - Advanced Analytical Chemistry
Jackson State University
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