Summary
Overview
Work History
Education
Skills
Timeline
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Praveen Kumar Omtri Mitta

Worcester,MA

Summary

Workday professional with proven track record in implementing and optimizing Workday solutions. Recognized for enhancing HR processes and driving system efficiencies. Highly collaborative team player with focus on achieving results and adapting to changing needs. Possesses strong analytical and technical skills.

Overview

13
13
years of professional experience

Work History

Workday Consultant

LTI - Larsen & Toubro Infotech
08.2021 - 09.2024
  • Participated in requirement gathering sessions to ensure alignment between client needs and system configuration options within the Workday platform.
  • Provided expertise in reporting capabilities, creating custom reports to meet specific client needs within the Workday environment.
  • Hand- on experience in inbound / outbound integration using core connecter, workday studio, managing business process.
  • Worked on EIB, report writer, calculated fields and custom reports
  • Streamlined HR processes for improved efficiency by optimizing Workday modules such as HCM, Payroll, and Benefits.
  • Advised clients on best practices regarding data conversion strategies from legacy HR systems into their new Workday platforms while minimizing potential disruptions during migration efforts.
  • Reduced data entry errors by automating workflows and streamlining data management within the Workday platform.
  • Conducted thorough testing of new features and system updates, identifying issues and recommending improvements.
  • Served as a subject matter expert on various Workday modules such as Talent Management, Performance Management, and Recruiting, allowing for more targeted consulting efforts.
  • Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
  • Communicated and explained business requirements to team members to understand and implement functional demands.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
  • Collaborated closely with clients to review business process designs, ensuring alignment with organizational goals and overall system efficiency within their newly implemented Workday environments.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs
  • Addressed post-implementation support issues promptly and efficiently, ensuring optimal performance of configured solutions for clients' operations.
  • Contributed to proposal development for prospective clients by showcasing value of Workday solution offerings.
  • Extensively worked upon Business process configuration, configuration security, calculated fields, integration (EIB, DT, Core connectors etc)
  • Alerts and notifications, customs reports of various types like advance matrix, composite etc.

Workday Consultant

SumTotal Systems
03.2019 - 07.2021
  • Assist with ongoing day to day workday compensation support, creation of job profiles, grade profiles and compensation plans.
  • Assist with ongoing workday day to day workday talent and performance support
  • Assist team to understand the functionality and help them in technical solutions to accomplish business requirement, responsible for creating / reviewing test cases and test plan for unit testing / SIT / UIT.
  • Created new business processes and notifications in deployment and sandbox tenants based on designed business flow diagram
  • Created test scenarios for testing all in scope many business processes like hire, job change, promote, transfer, terminate, compensation change etc
  • Developer test scenarios and test cases for all business process like hire, job change and terminate etc along with testing role mapping for each of business process
  • Generated custom workday reports and modifying existing custom reports
  • Work with business team to review report requirement. Maintain security role assignments. Configured workday security role and group required level of confidently and segregation of duties.
  • Interact with business analysts and end user to clarify requirements and user cases.
  • Perform workday day to day support task for compensation and talent, maintain data integrity.
  • Collaborated with cross-functional teams to develop solutions for complex business challenges using Workday tools.
  • Streamlined HR processes for improved efficiency by optimizing Workday modules such as HCM, Payroll, and Benefits.

HRIS Analyst

Deloitte
02.2016 - 01.2019
  • Involved with touch point for business in core HR and compensation.
  • Involved with configuration of existing business process of organization as per new requirements in core HCM
  • Streamlined HR processes by implementing efficient HRIS solutions, enhancing overall productivity.
  • Provided exceptional end-user support, resolving technical issues and ensuring system functionality.
  • Introduced physician engagement surveys to track employee health and monitor possible liability concerns.
  • Enhanced reporting capabilities by developing custom reports to meet organizational needs.
  • Established effective communication channels between stakeholders involved in the development, implementation, and maintenance of the organization''s HRIS systems.
  • Optimized data security measures within the HRIS system, safeguarding sensitive employee information from unauthorized access or misuse.

HR Consultant

TEKsystems
03.2015 - 01.2016
  • Partnered with business leaders to align HR strategy with organizational goals, driving company growth and success.
  • Partnered with leaders on HR and business functions using consultative approach to proactively identify and address issues and concerns.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
  • Liaised between multiple business divisions to improve communications.
  • Built HR consulting capabilities focused on clients undergoing organizational change and development.
  • Led and strategically directed team of human resources professionals.
  • Provided human resources, recruiting and resource allocation guidance in commercial consulting environment.
  • Collaborated with managers to identify and address employee relations issues.
  • Improved workplace culture by initiating diversity and inclusion initiatives, resulting in higher employee satisfaction levels.
  • Coordinated internal promotions processes allowing career advancement opportunities within organization.

Customer Support Specialist

Sainsbury's
08.2011 - 12.2014
  • Managed high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
  • Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Collaborated with cross-functional teams to address customer concerns and improve overall service quality.
  • Participated in regular meetings with management to discuss ongoing departmental challenges and propose actionable solutions.
  • Analyzed customer feedback data to identify areas for improvement and recommended appropriate solutions.
  • Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
  • Maintained thorough knowledge of product offerings to provide accurate information and expert advice to customers.
  • Reduced call handle time, allowing for more customer inquiries to be resolved each day.
  • Developed strong relationships with clients, resulting in repeat business and positive feedback.
  • Implemented effective troubleshooting techniques for faster problem resolution and improved customer satisfaction levels.
  • Conducted regular training sessions for new team members, promoting best practices in customer support operations.

Education

Master of Science - Applied Computing

Edinburgh Napier University
Edinburgh, UK
06-2011

Bachelor of Science - Computer Science And Engineering

Jawaharlal Nehru Technological University
Hyderabad, India
04-2009

Skills

  • Workday HCM
  • Benefits
  • Time tracking, Compensation
  • Recruiting
  • Time and absence
  • Talent management
  • Security configuration
  • IT project management

Timeline

Workday Consultant

LTI - Larsen & Toubro Infotech
08.2021 - 09.2024

Workday Consultant

SumTotal Systems
03.2019 - 07.2021

HRIS Analyst

Deloitte
02.2016 - 01.2019

HR Consultant

TEKsystems
03.2015 - 01.2016

Customer Support Specialist

Sainsbury's
08.2011 - 12.2014

Master of Science - Applied Computing

Edinburgh Napier University

Bachelor of Science - Computer Science And Engineering

Jawaharlal Nehru Technological University

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Praveen Kumar Omtri Mitta