Client: Cummins Inc., USA.
Environment: Java, JDBC,JSP, Struts,Ajax.
Application Server: WebSphere
Framework/IDE : Struts, WSAD
Database: Oracle9i
Tools: Remedy, TOAD, PUTTY.
Project Profile:
This application will be helpful for the Cummins customers to compare different fetures among differrent models of gensets & engines. This tool can compare at the most four different models.
Responsibilities
- Working for development and support activities.
Development Activities:-
- From coding perspective, my involvement in the application which includes struts framework and creation of JSP pages.
- Resolving functional and technical issues.
- Involved in coding, bug fixing and refactoring.
- Coordination with team for realeases.
Support Activities:-
- Worked on Enhancements.
- Prepared and executed the Test cases.
- Analyze, Troubleshoot and Problem Resolution of complex issues faced by customers.
- Respond to Customers in a timely manner to deliver workarounds and solutions for complex technical problems. (Via email, web, and phone).
- Identifying the source of error/issue reported and carrying out the preliminary resolution steps using various troubleshooting tools/Knowledgebase.