With a proven track record at Johnson & Johnson (TCS) and expertise in APEX, LWC, and Visualforce Pages, I excel in transforming business requirements into scalable Salesforce solutions. My strategic approach to software architecture and IT infrastructure management has significantly enhanced operational efficiency. Renowned for my collaborative skills, I lead teams to exceed project goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Salesforce Technology Lead
Johnson & Johnson (TCS)
Raritan, NJ
07.2024 - Current
Interacted with various business team members to gather the requirements and documented the requirements
Conducted various meetings including Sprint Planning Meetings, Daily Scrum Meetings, Sprint Retrospectives, and Sprint Review Meetings
Worked on Lightning component Development
Created Custom Objects, fields, Lightning Record pages, Dynamic layouts
Proposed and implemented a solution to leverage Permission Set Groups and Permission Sets as a more flexible alternative to Profile-level permissions, enhancing security and scalability
Extensively worked in Triggers, Apex & VF Pages
Implemented Salesforce Sales Cloud solutions tailored to specific business needs, including customizing objects, fields, page layouts, and workflow rules to optimize sales processes
Stayed updated on Salesforce releases, new features, and best practices to continuously optimize Sales Cloud implementations and drive business value for clients or the organization
Created record trigger Flows and Screen flows
Created LWC components and server-side controllers to meet the business requirement
Proficient in using Bitbucket, Jenkins for Deployment
Proficient in using Apex PMD and SonarQube for the code quality
Salesforce Technology Lead
Johnson & Johnson (SDVS Technologies)
Dallas, Texas
06.2022 - 07.2024
Interacted with various business team members to gather the requirements and documented the requirements
Conducted various meetings including Sprint Planning Meetings, Daily Scrum Meetings, Sprint Retrospectives, and Sprint Review Meetings
Worked on Lightning component Development
Performed mass import and export of data on standard and custom objects using Data Loader
Extensively worked in Triggers, Apex & VF Pages
Implemented Salesforce Sales Cloud solutions tailored to specific business needs, including customizing objects, fields, page layouts, and workflow rules to optimize sales processes
Stayed updated on Salesforce releases, new features, and best practices to continuously optimize Sales Cloud implementations and drive business value for clients or the organization
Created record trigger Flows and Screen flows
Created LWC components and server-side controllers to meet the business requirement
Proficient in using Bitbucket, Jenkins for Deployment
Proficient in using Apex PMD and SonarQube for the code quality
Senior Salesforce Developer
Invisalign& iTero – (Align Technology)
Hyderabad, India
12.2021 - 05.2022
Interacted with various business team members to gather the requirements and documented the requirements
Worked with various salesforce.com objects like Case, Contacts, Email Messages, Reports, and Dashboards
Worked on Lightning component Development
Created LWC components and server-side controllers to meet the business requirement
Designed and configured the role hierarchy as per the business requirement
Production Support, Day to Day Customer Support issues, Liaison and managing offshore/onshore
Worked on Salesforce Community cloud like how to engage with employees, customers, partners
Worked under Agile Methodology using Jira Tool
Expertise in AMP script, Email Studio, Journey Builder, and Automation Studio
Running data extracts for each business unit and determining the email sends volume per day daily
Employed Data Loader to read, extract, and load data from CSV files
Created new Profiles, Permission sets, Custom objects, Custom Fields, and List Views
Implemented Live chat functionality and round-robin assignment
Configured the Omni channel configuration chat, live agent, Chat Bot routing configurations for Customer support
Worked on Marketing cloud related things like creating EDM and Journey Builder
Extensively worked in Triggers, Apex & VF Pages
Used SOQL and SOSL for data querying and extraction
Salesforce Technology Lead
Estee Lauder Companies -- (Infosys)
Hyderabad, India
08.2019 - 12.2021
Interacted with various business team members to gather the requirements and documented the requirements
Conducted various meetings including Sprint Planning Meetings, Daily Scrum Meetings, Sprint Retrospectives, and Sprint Review Meetings
Worked on Email-to-case, Web-to-case
Worked under Agile Methodology using Jira Tool
Configuration of Einstein chat Bot, Live Chat
Created and updated Sdocs templates as per the business requirement
Extensively worked in Triggers, Apex, and Lightning Components& VF Pages
Developed Lightning components to fulfill the client’s requirement to create the case from Contact
Worked on Live engage Integration with Salesforce
Worked on Case Milestones & Entitlements
Hands-on experience in Sdocs templates functionality
Involved in Deployment using Change sets and Copado
Salesforce Developer
Honeywell – (NTT Data)
Hyderabad, India
07.2018 - 07.2019
Involved in daily scrum calls to get updates on the clients’ views project
Involved in requirement gathering
Developed Lightning Component to send the Survey when the opportunity Stage changed
Created new Profiles, Permission sets, Custom objects, Custom Fields, and List Views
Worked with various salesforce.com objects like Accounts, Contacts, Opportunities, Reports, and Dashboards
Involved in Deployment using Flosum Tool
Build CPQ Quoting & Product configuration, pricing for Fortinet
Customer has a large family of products with many dependent components
Used Click Tools for creating templates for the Survey and integrated with Salesforce
Investigating with Proof of concept for the requirement which is not exactly feasible in the SFDC platform
Have created Reports & Dashboard
Salesforce Admin/Developer (CAT Tech)
Horizon BCBS
Hyderabad, India
07.2014 - 06.2018
Created new custom objects, assigned fields, designed page layouts, custom tabs, components, Visualforce pages, and custom reports
Worked with QA process and different levels of testing like Functional, Regression, and Integration testing with business scenarios
Configured email templates and Worked on Process builder, Workflow, and Approval process
Involved in various documentation preparation
Programmed various automated functionalities using triggers in combination with Apex classes to make the triggers