Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Praveen Kumar Reddy Motati

Raritan,USA

Summary

With a proven track record at Johnson & Johnson (TCS) and expertise in APEX, LWC, and Visualforce Pages, I excel in transforming business requirements into scalable Salesforce solutions. My strategic approach to software architecture and IT infrastructure management has significantly enhanced operational efficiency. Renowned for my collaborative skills, I lead teams to exceed project goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Salesforce Technology Lead

Johnson & Johnson (TCS)
Raritan, NJ
07.2024 - Current
  • Interacted with various business team members to gather the requirements and documented the requirements
  • Conducted various meetings including Sprint Planning Meetings, Daily Scrum Meetings, Sprint Retrospectives, and Sprint Review Meetings
  • Worked on Lightning component Development
  • Created Custom Objects, fields, Lightning Record pages, Dynamic layouts
  • Proposed and implemented a solution to leverage Permission Set Groups and Permission Sets as a more flexible alternative to Profile-level permissions, enhancing security and scalability
  • Extensively worked in Triggers, Apex & VF Pages
  • Implemented Salesforce Sales Cloud solutions tailored to specific business needs, including customizing objects, fields, page layouts, and workflow rules to optimize sales processes
  • Stayed updated on Salesforce releases, new features, and best practices to continuously optimize Sales Cloud implementations and drive business value for clients or the organization
  • Created record trigger Flows and Screen flows
  • Created LWC components and server-side controllers to meet the business requirement
  • Proficient in using Bitbucket, Jenkins for Deployment
  • Proficient in using Apex PMD and SonarQube for the code quality

Salesforce Technology Lead

Johnson & Johnson (SDVS Technologies)
Dallas, Texas
06.2022 - 07.2024
  • Interacted with various business team members to gather the requirements and documented the requirements
  • Conducted various meetings including Sprint Planning Meetings, Daily Scrum Meetings, Sprint Retrospectives, and Sprint Review Meetings
  • Worked on Lightning component Development
  • Performed mass import and export of data on standard and custom objects using Data Loader
  • Extensively worked in Triggers, Apex & VF Pages
  • Implemented Salesforce Sales Cloud solutions tailored to specific business needs, including customizing objects, fields, page layouts, and workflow rules to optimize sales processes
  • Stayed updated on Salesforce releases, new features, and best practices to continuously optimize Sales Cloud implementations and drive business value for clients or the organization
  • Created record trigger Flows and Screen flows
  • Created LWC components and server-side controllers to meet the business requirement
  • Proficient in using Bitbucket, Jenkins for Deployment
  • Proficient in using Apex PMD and SonarQube for the code quality

Senior Salesforce Developer

Invisalign& iTero – (Align Technology)
Hyderabad, India
12.2021 - 05.2022
  • Interacted with various business team members to gather the requirements and documented the requirements
  • Worked with various salesforce.com objects like Case, Contacts, Email Messages, Reports, and Dashboards
  • Worked on Lightning component Development
  • Created LWC components and server-side controllers to meet the business requirement
  • Designed and configured the role hierarchy as per the business requirement
  • Production Support, Day to Day Customer Support issues, Liaison and managing offshore/onshore
  • Worked on Salesforce Community cloud like how to engage with employees, customers, partners
  • Worked under Agile Methodology using Jira Tool
  • Expertise in AMP script, Email Studio, Journey Builder, and Automation Studio
  • Running data extracts for each business unit and determining the email sends volume per day daily
  • Employed Data Loader to read, extract, and load data from CSV files
  • Created new Profiles, Permission sets, Custom objects, Custom Fields, and List Views
  • Implemented Live chat functionality and round-robin assignment
  • Configured the Omni channel configuration chat, live agent, Chat Bot routing configurations for Customer support
  • Worked on Marketing cloud related things like creating EDM and Journey Builder
  • Extensively worked in Triggers, Apex & VF Pages
  • Used SOQL and SOSL for data querying and extraction

Salesforce Technology Lead

Estee Lauder Companies -- (Infosys)
Hyderabad, India
08.2019 - 12.2021
  • Interacted with various business team members to gather the requirements and documented the requirements
  • Conducted various meetings including Sprint Planning Meetings, Daily Scrum Meetings, Sprint Retrospectives, and Sprint Review Meetings
  • Worked on Email-to-case, Web-to-case
  • Worked under Agile Methodology using Jira Tool
  • Configuration of Einstein chat Bot, Live Chat
  • Created and updated Sdocs templates as per the business requirement
  • Extensively worked in Triggers, Apex, and Lightning Components& VF Pages
  • Developed Lightning components to fulfill the client’s requirement to create the case from Contact
  • Worked on Live engage Integration with Salesforce
  • Worked on Case Milestones & Entitlements
  • Hands-on experience in Sdocs templates functionality
  • Involved in Deployment using Change sets and Copado

Salesforce Developer

Honeywell – (NTT Data)
Hyderabad, India
07.2018 - 07.2019
  • Involved in daily scrum calls to get updates on the clients’ views project
  • Involved in requirement gathering
  • Developed Lightning Component to send the Survey when the opportunity Stage changed
  • Created new Profiles, Permission sets, Custom objects, Custom Fields, and List Views
  • Worked with various salesforce.com objects like Accounts, Contacts, Opportunities, Reports, and Dashboards
  • Involved in Deployment using Flosum Tool
  • Build CPQ Quoting & Product configuration, pricing for Fortinet
  • Customer has a large family of products with many dependent components
  • Used Click Tools for creating templates for the Survey and integrated with Salesforce
  • Investigating with Proof of concept for the requirement which is not exactly feasible in the SFDC platform
  • Have created Reports & Dashboard

Salesforce Admin/Developer (CAT Tech)

Horizon BCBS
Hyderabad, India
07.2014 - 06.2018
  • Created new custom objects, assigned fields, designed page layouts, custom tabs, components, Visualforce pages, and custom reports
  • Worked with QA process and different levels of testing like Functional, Regression, and Integration testing with business scenarios
  • Configured email templates and Worked on Process builder, Workflow, and Approval process
  • Involved in various documentation preparation
  • Programmed various automated functionalities using triggers in combination with Apex classes to make the triggers
  • Extensively worked in Triggers, Apex & VF Pages

Education

Bachelor of Technology -

JNTU
01.2014

Skills

  • IT infrastructure management
  • Apex, LWC, Visualforce, Flows, SOQL, and SOSL
  • REST, SOAP APIs, CI/CD
  • Software architecture design
  • API development
  • Agent Force, Live Chat, Survey Functionality
  • Solution Architecture, Agile Methodologies, Mentorship
  • AutoRabit, Bitbucket, Copado, Jenkins, SonarQube
  • Service Cloud, Sales Cloud, Experience Cloud, Marketing Cloud
  • JavaScript, CSS, HTML, AMPScript

Certification

  • Salesforce Administrator
  • Platform Developer 1
  • Service cloud Consultant
  • Sales cloud Consultant
  • Platform App Builder
  • Salesforce AI Associate
  • Salesforce AI specialist
  • Salesforce Data cloud consultant
  • Salesforce Sharing and visibility Architect

Awards

Insta Award, Infosys, best Technology lead

Timeline

Salesforce Technology Lead

Johnson & Johnson (TCS)
07.2024 - Current

Salesforce Technology Lead

Johnson & Johnson (SDVS Technologies)
06.2022 - 07.2024

Senior Salesforce Developer

Invisalign& iTero – (Align Technology)
12.2021 - 05.2022

Salesforce Technology Lead

Estee Lauder Companies -- (Infosys)
08.2019 - 12.2021

Salesforce Developer

Honeywell – (NTT Data)
07.2018 - 07.2019

Salesforce Admin/Developer (CAT Tech)

Horizon BCBS
07.2014 - 06.2018

Bachelor of Technology -

JNTU
Praveen Kumar Reddy Motati