PreAnna Williams

• Participated in clinical rotations across various healthcare settings, gaining diverse hands-on experience in nursing practice.
• Administered medications accurately, ensuring proper dosage and adherence to medical protocols.
• Developed critical thinking abilities through active engagement in case studies and simulated scenarios during coursework.
• Educated patients on disease prevention strategies and self-care techniques for improved health outcomes.
• Administered medications via oral and intramuscular injections and monitored responses.
• Monitored vital signs regularly, identifying any abnormalities or changes in patient condition.
• Performed regular rounds to check on well-being of patients.
• Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.

• Schedule and pre-register patients which includes obtaining and entering demographic and insurance information
• Financially clears patients, verify insurance and benefit information per patient's insurance plan
• Contacts various insurance companies for insurance authorization/notification, and verification purposes
• Performs various of duties as directed to provide the most efficient service to the hospital in a manner that supports and/or supplements the overall effectiveness of the department and the hospital
• Coordinates with Patient Support Specialists and other clinic departments to coordinate patients
• Set appointments for patients and reach out to reschedule appointments due to provider availability
• Manage approximately 100 incoming calls and faxes per day from patients and other healthcare facilities

• Research, analyze, and interpret existing and proposed state and federal laws related to specific DHS program areas
• Review records and reports to determine service effectiveness and policy and procedure compliance of program activities
• Develop program plans, policies, procedures, and reporting mechanisms and revise operating manuals with changes or additions
• Answer all calls while properly assisting clients
• Provide assistance to clients using Supplemental Nutrition Assistance Program and Healthcare
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

Plan and Organized all COVID -19 vaccinations and weekly testing

• Provided assistance to all clients during testing to ensure confidentially
• Maintained and operated testing to ensure proper flow
• Collaborated with team members to assist all clients
• Performed clerical duties in fast-paced environment.
• Facilitated successful completion of projects from concept to launch.
• Sorted and organized files, spreadsheets, and reports.