Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

PRECILA RODRIGUES

Cockeysville,MD

Summary

Results-driven Associate Business Analyst at Optum with expertise in gap analysis and stakeholder communication. Successfully identified improvement areas, enhancing operational efficiency. Proven ability in project management and data analysis, delivering actionable insights that support strategic decision-making. Adept at utilizing Tableau for KPI tracking and fostering collaboration across teams.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Associate Business Analyst

Optum
Columbia, MD
09.2020 - 05.2025
  • Conducted detailed business analysis, outlining problems, opportunities, and solutions for a business. A gap analysis was conducted between existing systems and proposed changes to identify areas for improvement.
  • Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
  • Performed daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports while providing recommendations to leadership teams on process and policy improvements.

Underwriting Assistant

Euler Hermes
Owings Mills, MD
01.2020 - 05.2020
  • Provided technical assistance to underwriters regarding product development, pricing strategies and coverage changes.
  • Monitored the status of outstanding bonds throughout the life cycle of each project; maintained accurate records of all transactions, including bond applications, underwriting notes, contracts, and other related documents.
  • Evaluated contractor's license information before issuing a bond, and monitored clients' insurance coverages to ensure changing needs were met.

Executive Assistant

Loyola University Medical Center
Baltimore, MD
09.2017 - 01.2020
  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Took detailed notes in meetings and disseminated information afterward.
  • Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
  • Handled confidential information with discretion and integrity.

Education

MBA - Healthcare Administration

Tiffin University
Tiffin, OH
04-2016

Bachelor of Science - Environmental Science

University of Dhaka
Dhaka, Bangladesh
11-2009

Skills

  • Stakeholder communication
  • KPI tracking
  • Operational modelling
  • Tableau proficiency
  • Data analysis
  • Competitive analysis
  • Market research
  • Financial markets
  • Project management
  • Gap analysis
  • Business analysis
  • Bond underwriting
  • Client relations
  • Underwriting principles

Certification

  • Business Analyst Certification
  • CPR & First Aid
  • HIPAA

Timeline

Associate Business Analyst

Optum
09.2020 - 05.2025

Underwriting Assistant

Euler Hermes
01.2020 - 05.2020

Executive Assistant

Loyola University Medical Center
09.2017 - 01.2020

MBA - Healthcare Administration

Tiffin University

Bachelor of Science - Environmental Science

University of Dhaka