Dependable and hard working candidate with excellent time management skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly.
Overview
7
7
years of professional experience
Work History
Cashier and Server
Jersey Mike's
Portland, ME
02.2023 - Current
Greet customers, take orders, answer questions, and ensure a great experience.
Responsible for the sanitation of restaurant and sometimes I help with dishes.
Trained new hires on how to properly follow guidelines and ensure that costumers have to best possible experience.
Worked flexible schedule and extra shifts to meet business needs.
Patient Service Specialist
Seniors Greatness Living, LLC
Maine
11.2025 - 01.2026
Assist patients with activities of daily living including bathing, dressing, grooming, toileting, and mobility
Prepare meals and assist with feeding according to dietary needs
Provide medication reminders and assist with non-medical care tasks
Maintain a clean, safe, and organized living environment
Monitor patient condition and report changes to nurses or supervisors
Receptionist
McPherson college
Kansas
02.2021 - 11.2022
Received different signatories (files to be processed) to be submitted to the Director head of department.
Maintained accurate records of visitor logs and office correspondence.
Managed incoming calls and directed inquiries to appropriate departments.
Receptionist and Interpreter (English-French)
Office Road of Congo in Public Health
Kinshasa
01.2019 - 11.2020
Helped the head of the Department to interpret English-speaking partners in French vice versa.
Scheduled appointments and efficiently managed the appointment calendar.
Provided exceptional customer service, addressing client needs promptly and professionally.
Answered phone calls and addressed customer inquiries with professionalism.
Education
Associate's degree - Health Science
Southern Maine Community College
South Portland, ME
05-2027
High School Diploma - Literature And Computer Training
Complexe Scolaire Nyota
Democratic Republic Of The Congo, Kinshasa
10-2021
Skills
Customer service
Time management skills
Leadership Skills
Medical Terminology
Computer Skills
Organizing Skills
Trilingual - French, English, and Lingala (Written and Spoken)
Patience and empathy
Additional Information
Authorized to work in the US for any employer
Timeline
Patient Service Specialist
Seniors Greatness Living, LLC
11.2025 - 01.2026
Cashier and Server
Jersey Mike's
02.2023 - Current
Receptionist
McPherson college
02.2021 - 11.2022
Receptionist and Interpreter (English-French)
Office Road of Congo in Public Health
01.2019 - 11.2020
Associate's degree - Health Science
Southern Maine Community College
High School Diploma - Literature And Computer Training