Summary
Overview
Work History
Education
Skills
Timeline
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Precillar Robinson

Madison Heights

Summary

Dynamic Banking Customer Service Representative with a proven track record at Flagstar Bank, enhancing team productivity and fostering empathetic client relationships. Skilled in credit solutions guidance and transaction processing, I consistently exceeded service standards while collaborating with cross-functional teams to streamline operations and improve client satisfaction.


Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.


Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

9
9
years of professional experience

Work History

Banking Customer Service Representative

Flagstar Bank
10.2016 - 04.2025
  • Increased efficiency and team productivity by promoting operational best practices.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Sought ways to improve processes and services provided.

Education

High School Diploma -

Northern High School

Skills

  • Credit solutions guidance
  • Financial product sales
  • Transaction processing
  • Client confidentiality

Timeline

Banking Customer Service Representative

Flagstar Bank
10.2016 - 04.2025

High School Diploma -

Northern High School
Precillar Robinson