Summary
Overview
Work History
Education
Skills
REFERENCES
Timeline
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Precious Akinrinmade

Chicago,IL

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience

Work History

Customer Service Officer

FoodCo Supermarket
02.2019 - 06.2021
  • Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Supported inventory management efforts by restocking shelves promptly and conducting regular inventory checks for accuracy.
  • Addressed customer inquiries and resolved issues, resulting in a higher retention rate.
  • Collaborated with team members to achieve sales targets and support overall store success.

Education

Bachelor of Science - Plant Biology

Osun State University
Nigeria
11.2022

High School Diploma -

Seed of Life College
Nigeria
06.2018

Skills

  • Customer Support
  • Complaint Handling
  • Data Entry
  • Customer Focus
  • Customer Complaint Resolution
  • Telephone Etiquette
  • Calm Under Pressure
  • Relationship Building

REFERENCES

1. Name: Issa Akanbi

    Phone: 312-975-8330


2. Name: Wisdom Edem

    Phone: 773-226-6237


3. Name: Titilola Jones

    Phone: 312-837-5390

Timeline

Customer Service Officer

FoodCo Supermarket
02.2019 - 06.2021

Bachelor of Science - Plant Biology

Osun State University

High School Diploma -

Seed of Life College

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Precious Akinrinmade