Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
Princess Kutz
Cosmetologist
Lake Charles , LA
06.2023 - Current
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Exceeded customer satisfaction by finding creative solutions to problems.
Recognized by management for providing exceptional customer service.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Worked effectively in team environments to make the workplace more productive.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
CNA
GrandCove Nursing home
Lake Charles , LA
08.2021 - Current
Provided assistance with activities of daily living, including bathing, dressing and grooming
Shaved and draped patients to prepare for surgery, treatment or examination.
Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
Communicated with patients to determine feelings, need for assistance or social and emotional support.
Answered patient call signals and signal lights to determine patients' needs.
Volunteer Coordinator
New Rock Of Faith Church
Lake Charles , Louisiana
05.2011 - Current
Developed and implemented volunteer recruitment plans.
Set up weekly meetings with volunteers to discuss their progress and challenges
Worked closely with staff members to ensure that tasks were delegated appropriately to volunteers.
Facilitated communication between staff members and volunteers.
Resolved any conflicts that arose between staff members or between staff members and volunteers.
Education
Associate of Applied Science - The Art And Science Cosmetology
Avery James Cosmetology
2948 Ryan St, Lake Charles, LA 70601
06-2023
Skills
Compassionate communication
Beauty tool sanitization
Hairstyling
Scheduling appointments
Investment product sales
Relationship building and management
Client consultation
Bleaching, dyeing, tinting
Advanced cosmetology trained
Social skills
Observing responses
Family support and assistance
Companionship and emotional support
Compassionate caregiver
Communication Skill
Team building
Timeline
Princess Kutz
Cosmetologist
06.2023 - Current
CNA
GrandCove Nursing home
08.2021 - Current
Volunteer Coordinator
New Rock Of Faith Church
05.2011 - Current
Associate of Applied Science - The Art And Science Cosmetology