Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Precious Avery

Union Springs,AL

Summary

Demonstrated expertise in customer service and sales support, driving significant client satisfaction. Adept at multitasking and maintaining safety compliance, ensuring high-quality service delivery while fostering strong relationships with customers and team members.

Overview

6
6
years of professional experience

Work History

Production Worker

Wayne Sanderson Farm
Union Springs, Alabama
12.2023 - Current
  • Followed safety protocols while operating machines and equipment.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.

Customer Sales Representative

Verizon
01.2023 - 11.2023
  • Utilized problem-solving skills to resolve complex customer issues quickly.
  • Maintained an accurate database of customer information including contact details, purchase history, and preferences.
  • Gave customers quotes based on potential sales.
  • Developed strong relationships with clients through effective communication.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Built and deepened relationships with account representatives to support long-term company objectives.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Customer Service Representative

TTEC
03.2022 - 01.2023
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Collected deposits or payments and arranged for billing.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Exceeded established service goals while leveraging customer service, sales and employee management best practices.

Medical Supply Clerk

Bullock County Hospital
Union Springs, Alabama
07.2020 - 12.2021
  • Organized, stocked, and distributed thousands of items while maintaining a clean and organized inventory.
  • Organized warehouse shelves by item code and expiration date for easy retrieval when needed.
  • Followed safety protocols while working around hazardous materials such as chemicals or sharps containers.
  • Delivered high-quality services with professionalism and respect.
  • Ordered medical supplies to keep par levels in acceptable range.

Cashier

Walmart
Montgomery, Alabama
03.2019 - 01.2020
  • Processed customer payments quickly and returned exact change and receipts.
  • Refined verbal communication by addressing inquiries.
  • Counted and balanced cashier drawers.
  • Scanned items and checked pricing on cash register for accuracy.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Built and maintained productive relationships with employees.

Education

High School Diploma -

Bullock County High School
Union Springs, AL
05-2018

Skills

  • Machine operation
  • Equipment maintenance
  • Safety compliance
  • Quality control
  • Inventory management
  • Production scheduling
  • Sales support
  • Time management
  • Effective communication
  • Attention to detail
  • Customer service
  • Following instructions
  • Decision-making
  • Problem solving
  • Team collaboration
  • Conflict resolution
  • Reading comprehension
  • 60 wpm typing speed
  • Multitasking capacity

Languages

English
Professional

Timeline

Production Worker

Wayne Sanderson Farm
12.2023 - Current

Customer Sales Representative

Verizon
01.2023 - 11.2023

Customer Service Representative

TTEC
03.2022 - 01.2023

Medical Supply Clerk

Bullock County Hospital
07.2020 - 12.2021

Cashier

Walmart
03.2019 - 01.2020

High School Diploma -

Bullock County High School

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